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Bocker Auto Group

Freeport, IL

Overview
Employees
Reviews
Vehicles
4.9
725 Reviews
TOP REASONS TO BUY AND SERVICE YOUR VEHICLE WITH THE BOCKER AUTO GROUP -We hire local employees many that have been with us for over 20 years -Family owned and operated in Freeport since 1971 -Best FREE Shuttle Service in Freeport and Stephenson Country -We will pick up and deliver your vehicle upon request -No pressure, hassle free buying experience from the most friendly & knowledgeable GM Certified Sales Team -Best in the region 20 years in a row New Car Dealer -Among the Best in the region Used Car Dealer and Service and Body Shop -Stephenson County's only GM Certified Dealer -Stephenson County's largest New Car and Truck dealer -We sponsor many local event and charities for our local schools and benefits -Quick Stop Oil Change - Stop in anytime to have your fluids checked, tire pressures adjusted, and oil changed with no appointment -Comfortable waiting area with free coffee, water and WIFI
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801 E. South Street

Freeport, IL

61032

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Showing 726 reviews

June 24, 2026

Very helpful, quickly responded to my questions. Service was on time and car was done on time More

by jankutzke1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 19, 2026

Only complaint was wasting a trip and time —warranty work had to be re-done More

by jlnlobdell80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2026 -

Bocker Auto Group responded

Thank you for taking the time to share your feedback. We understand how important it is for warranty work to be completed the first time fully, so customers can move forward with confidence and convenience. Your experience offers a helpful perspective for Bocker Auto Group as we continue evaluating how repair quality checks and service procedures are handled. Please feel free to contact us directly if you would like to discuss your visit further. We are committed to strengthening reliability and ensuring repairs meet expectations before vehicles are returned. Sincerely, The Bocker Chevrolet GMC Team

June 13, 2026

Great service. Friendly and efficient staff. They got me serviced in a reasonable time. Wish I would have known Wednesday was ladies day. More

by bjkblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Staff at the oil change center.
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Jun 13, 2026 -

Bocker Auto Group responded

Thank you for your review! It's wonderful to hear you received great service from our friendly and efficient staff at Bocker Chevrolet GMC. We're glad we could get you serviced in a reasonable time. We appreciate your feedback and hope to see you again soon! Sincerely, The Bocker Chevrolet GMC Team

June 09, 2026

1st time I have needed to use the dealership for my vehicles major repair and it was easy and painless. I was impressed with communication and polite professionalism of all. I was easy to have to go i More

by jackie.warner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Robb
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2026 -

Bocker Auto Group responded

Thank you for your wonderful review, Jackie! We're thrilled to hear that your experience with Bocker Chevrolet GMC for your vehicle's major repair was easy and painless. Our team takes pride in providing excellent communication and a welcoming atmosphere, and it's great to know that you felt this during your visit. We truly appreciate your kind words and look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

June 07, 2026

Worst customer service ever! I would never recommend them to anyone! Management is horrible! Very unprofessional staff! More

by jlamantia44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather Lampros
1.0
This rating includes all reviews, with more weight given to recent reviews.
Delbert Bunker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Shorter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Robb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gretchen Cross
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Stronczek
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Bardell
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2026 -

Bocker Auto Group responded

Thank you for sharing your feedback. We appreciate your concerns regarding your experience with Bocker Chevrolet GMC. It's important to us that our customers feel valued and respected. Our team encourages you to reach out to us directly to address your concerns and work towards a positive experience for you in the future. Your feedback is vital in helping us improve our service. Sincerely, The Bocker Chevrolet GMC Team

June 06, 2026

I have been a customer at this dealership for many years. Have always had a good experience. Heather was very helpful to work and wanted to make sure I was satisfied More

by JAMESMITCHELL61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2026 -

Bocker Auto Group responded

Thank you for your kind words, James! We truly appreciate your loyalty to us over the years. We're thrilled to hear that Heather was able to provide you with the assistance you needed and ensure your satisfaction. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

June 05, 2026

Dean Obert is great to deal with. I have used him on prior cars too! More

by mariangroezinger
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dean Obert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2026 -

Bocker Auto Group responded

Thank you for your kind words, Maria! We truly appreciate your loyalty to Bocker Chevrolet GMC and are thrilled to hear that Dean has consistently provided you with great service. We look forward to assisting you with your future vehicle needs! Sincerely, The Bocker Chevrolet GMC Team

June 04, 2026

Great buying experience, thank you Great buying experience, thank you Great buying experience, thank you More

by BSCHIESL563
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Busker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Obert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Bowser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Ollie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Mau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2026 -

Bocker Auto Group responded

Thank you for your fantastic review! We’re thrilled to hear that you had a great buying experience at Bocker Chevrolet GMC. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

June 03, 2026

Folks worked hard to get us in the vehicle we wanted. We thank everyone we worked with More

by dpriley91
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Stronczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Ludewig
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Jun 04, 2026 -

Bocker Auto Group responded

Thank you for your kind words! We appreciate your feedback and are thrilled to hear that our team at Bocker Chevrolet GMC worked hard to get you into the vehicle you wanted. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

June 02, 2026

Everyone was pleasant and professional. They were upfront about how long the wait would be and the cost. More

by WNWINTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2026 -

Bocker Auto Group responded

Thank you for your wonderful review! We appreciate your kind words about our team at Bocker Chevrolet GMC. It’s great to hear that everyone was pleasant and professional, and that they were upfront about how long the wait would be and the cost. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

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