Bocker Auto Group
Freeport, IL
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Encore Purchase Ben is a great sales person. No high pressure sales and willing to do what it takes to keep his clients happy. Thank you, Ben! Ben is a great sales person. No high pressure sales and willing to do what it takes to keep his clients happy. Thank you, Ben! More
New Malibu Marvin sold me my first Malibu 3 years ago, and I was excited to work with him again. He talked me through different options, and was straightforward Marvin sold me my first Malibu 3 years ago, and I was excited to work with him again. He talked me through different options, and was straightforward about everything from the car itself to the money aspect. Highly recommend! More
Outstanding!! Sales professional was very polite, no pressure and very thorough in explaining everything. He seemed extremely knowledgeable. They were willing to f Sales professional was very polite, no pressure and very thorough in explaining everything. He seemed extremely knowledgeable. They were willing to find the color of vehicle with the requested package. The business manager made the paperwork process smooth going. More
Excellent customer-centered service! A great team ready to go above and beyond to help find the car that is best for you! Their focus is truly on serving the customer and making the proc A great team ready to go above and beyond to help find the car that is best for you! Their focus is truly on serving the customer and making the process as easy as possible. More
Convenient and fast With my work schedule it’s very hard for me to get my truck in for quick maintenance appointments. They came and picked my truck up at my workplace a With my work schedule it’s very hard for me to get my truck in for quick maintenance appointments. They came and picked my truck up at my workplace and had it back in no time. This is my first purchase with Bocker but definitely won’t be my last. They have been wonderful to work with from the start More
Helping me Everyone i talked to was so kind and helpful and willing to work with me. I never felt pressured to buy anything, or never felt like i was being trick Everyone i talked to was so kind and helpful and willing to work with me. I never felt pressured to buy anything, or never felt like i was being tricked More
Great service The guys in the Lube Dept are the best. Very friendly and professional. They are efficient and waiting time is usually very short. I have purchased tw The guys in the Lube Dept are the best. Very friendly and professional. They are efficient and waiting time is usually very short. I have purchased two vehicles from Bocker and have been very satisfied with the sales dept and the service they provided. More
Unsure about wait time Service and staff was great. We had called the week prior to schedule an appt for a simple tire rotation. Checked in 8 minutes prior to our scheduled Service and staff was great. We had called the week prior to schedule an appt for a simple tire rotation. Checked in 8 minutes prior to our scheduled appt time. Than waited an additional 45 minutes after our appointment time for our vehicle to be done. Meanwhile it appeared to a few 'drive in vehicles' that were taken back prior to our vehicle. We will return, but this is a frustrating factor. More
Great experience! This is the first brand new truck I purchased in many years. Dean did a great job steering us into the right truck and explaining the features when w This is the first brand new truck I purchased in many years. Dean did a great job steering us into the right truck and explaining the features when we took delivery. Mike was fast and efficient with the paperwork and we were in and out in no time. I recommend Bockers to all my friends, neighbors and family. More
You can trust Bocker! I purchased a 2500HD Silverado Duramax several months ago and returned to Bocker for routine service last week. This was my first experience with Bock I purchased a 2500HD Silverado Duramax several months ago and returned to Bocker for routine service last week. This was my first experience with Bocker's Service Center so I was a little unsure what to expect. My questions were all answered during the check in process and the work was professionally completed in a very reasonable time-frame. Very pleased and will trust Bocker for all my service needs. More