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Boniface Hiers Chevrolet

Melbourne, FL

Overview
Employees
Reviews
Vehicles
4.8
826 Reviews
If you're looking for great quality and variety when searching for your next car, truck, or SUV, look no further than Boniface Hiers Chevrolet. Our full-service dealership offers a huge variety of new and used vehicles, as well as services designed to help our customers in every way possible. Serving Vero Beach Chevrolet drivers, Boniface Hiers Chevrolet brings you the New 2017 Chevy lineup in a variety of colors and trims. In addition to that, the friendly staff in Boniface Hiers Chevrolet's financial center, parts department, and tire shop are here to help get you on the road in your new dream car as soon as possible. Stop by our new and used Chevrolet dealership at 800 S. Harbor City Blvd.,Melbourne,FL 32901 today, to learn more about what our staff can provide for you! Or give us a call at (877) 469-1052 to let us know how we can help you!
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800 South Harbor City Boulevard

Melbourne, FL

32901

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Showing 826 reviews

August 29, 2023

Took my SUV for service and Bobby was great. He always goes the extra step to please his customer. I recommend Bobby for when you need service done. More

by elsid4ever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Sternberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2023 -

Boniface Hiers Chevrolet responded

elside4ever, Your recommendation of Bobby S. sure means so much. Thanks for your business and your thoughts plus 5 Stars too!

Helpful
August 29, 2023

Trevor was prompt and helpful and add fifteen words makes me opt out of surveys More

by pcconner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
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Aug 30, 2023 -

Boniface Hiers Chevrolet responded

pcconner1, Thanks for the very positive rating and good thoughts for Trevor!

Helpful
August 28, 2023

Terrible service department, I recommend NOT to service your car there or do business with Boniface-Hiers Chevrolet. The wait to bring my car in for service was 2 weeks. It took another 9 days for my More

by dave slaughter
Service Time
Recommend Dealer
No
Employees Worked With
Bobby Sternberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2023 -

Boniface Hiers Chevrolet responded

In researching this review with our Service Director, Glenn H., he stated that we replaced a front sensor in this customers vehicle and never did anything with his doors. The customer picked his vehicle up and called us 2 days later stating his door lock did not work, and that we broke it. We informed him that we did nothing to his doors and obviously it was working when he left the dealership ....and that we would be happy to take a look at it for him. The customer chose not to set an appointment due to the fact that our scheduling was a week out. For that, the customer was upset and hung up on our service manager Tim W. We are sorry to hear that the customer had a problem with his door lock, however we were not able to have a look at it due to the client hanging up rather than scheduling to have it inspected.

Aug 28, 2023 -

dave slaughter responded

Great feel good response, I’m sure you give out a lot of them. Thanks for nothing

Helpful
August 23, 2023

Trevor was great kept me updated on my vehicle very polite definitely recommend as a service advisor More

by Rangers1993diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
Report | Print
Aug 23, 2023 -

Boniface Hiers Chevrolet responded

Rangers, Thanks so much for your business and a 5 Star rating for Trevor and our store as well!

Helpful
August 23, 2023

Excellent service by Bobby Sternberg. Service completely much faster than anticipated. I highly recommend him! More

by Leians
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Sternberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2023 -

Boniface Hiers Chevrolet responded

Leians, Thank you for the very positive rating and some excellent feedback and recommendation of Bobby as your service associate!

Helpful
August 22, 2023

Brought for first service … Bobby was very helpful . Good experience… Happy with entire crew., Shout out to Nour, who sold the car to me - great dralership More

by Bz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Sternberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2023 -

Boniface Hiers Chevrolet responded

Bz, Thanks so much for the very positive rating and some kind words for Bobby and Nour!

Helpful
August 22, 2023

Had service done today Bobby handled everything excellent job… Also, Nour sold Me the car what an excellent salesman very happy with my purchase. Thanks.Barbara More

by Bz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Sternberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2023 -

Boniface Hiers Chevrolet responded

Bz, Thanks for the thoughts regarding your service and sales experience with both Bobby and Nour!

Helpful
August 22, 2023

Stellar service from Sales to Finance. They listened and delivered. Courteous, Respectful, knowledgeable. Family oriented. More

by Jenn8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian "BG" Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2023 -

Boniface Hiers Chevrolet responded

Jenn8, We sure do appreciate the 5 Star rating and nice compliments as well. Thanks for sharing your thoughts and doing business with our Chevy store!

Helpful
August 20, 2023

Trevor stayed on top of my service work and got the problem with my tire pressure monitor fixed in minimal time. Got my vehicle back sooner than I thought. More

by wlatchford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
Report | Print
Aug 21, 2023 -

Boniface Hiers Chevrolet responded

wlatchford, Thanks for your business, your 5 Star rating and some kind words for Trevor! Much appreciated!

Helpful
August 18, 2023

Worst customer service ever. I've had 3 complaints on my brand new chevy malibu, and not a single resolution. They always talk about how "swamped" they are. I bought my car on a More

by ccgaines2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bobby Sternberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim O'Neill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joy Carver
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Jacobs
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2023 -

Boniface Hiers Chevrolet responded

We apologize for the "swamped" comment and your inability to reach a manager. Lack of accessibility to management is not something we'd like our clients to experience. We are happy to read that Tim has really tried to make things right. Please reach out to our Service Director, Tim's supervisor, Glenn and speak directly with him as soon as it is convenient for you as we'd like to ensure that we have done all we can to assist you. Glenn can be reached at (321) 723-3611 or gharris@bonifacehiers.com. Once again, we are sorry for your previous experience.

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