Bonneville and Son Chrysler Dodge Jeep Ram

A very good experience Even though our Sales Specialist, Ed Poole, was new he did a great job. Ed is very professional and made sure all of our questions were answered. At Even though our Sales Specialist, Ed Poole, was new he did a great job. Ed is very professional and made sure all of our questions were answered. At this time he continues to make sure we are happy with our vehicle. We would recommend anyone looking for a Jeep etc. to give Bonneville the chance to work with them. More

Service beyond expectation This dealership continues to outperform and deliver beyond expectations. It is simply so overwhelming that I am compelled to make this known. A few This dealership continues to outperform and deliver beyond expectations. It is simply so overwhelming that I am compelled to make this known. A few weeks ago, I bought a van from this dealership. The van as beautiful and measuring by value for money, a great deal. A few days ago, the vehicle wouldn't start. These things do happen with cars and the dealership cannot be blamed. But this happened in the evening when the dealership was technically closed. I called Rick, my salesperson. Rick was enjoying his evening until I called. I explained my problem. Immediately Rick took things under his control. He arranged for a tow truck and a rental car for me. He met me at the dealership later in the evening when I arrived and made sure I had transportation back home. Both Service and Sales got involved to make sure I was taken care of and treated fairly. Tom worked with Rick and his manager. Together, they decided it was fair to take care of the costs of fixing the vehicle. Further, Tom asked again if I had transportation and if it was adequate. I was surprised because I had an incoming party and the vehicle I had would not have been adequate. Tom went off to get me a mini-van and called me back to let me know he had one that could be picked up the same evening. This level of service quality, empathy for the customer, fairness, consideration and relationship management is unknown in many businesses and certainly unheard of in the automotive sales industry. This is not the first time the employees of this dealership have outdone themselves and surpassed expectations. I consider this dealership as a model for the rest of the industry. Employees like Tom and Rick and their respective managers have demonstrated that they understand that customer service beyond expectations is the key to sustainable revenue growth, profitability, and competitive advantage. Without a shadow of a doubt, this works to the mutual advantage of the customer and the business! I highly recommend this dealership and most certainly would call on Rick when I am ready for another vehicle. Unquestionably I will take my vehicle for my service needs even though it is some distance from my home. Tony Sanichara More

My New 2016 Trailhawk So I went in to the dealership around December and test drove a used Cherokee Trailhawk. The sales guy was Todd. He was very good on explaining all So I went in to the dealership around December and test drove a used Cherokee Trailhawk. The sales guy was Todd. He was very good on explaining all the features of the Jeep and not being pushy during the test drive. I didn't buy the car because I didn't like the color silver. I was expecting to get hit up every week by the sales guy Todd but it never happened, I was pleasantly surprised. Then I got a call on like January 4th inviting me to stop by the dealership since it was their year end and they promised to give me a crazy good deal on a new Jeep Cherokee. A few hours later I drove off in a new 2016 mango tango Jeep Cherokee Trailkawk fully loaded for just a few thousand more then I would have paid for a used one. The experience was better than I could ever have imagined that it inspired me to write a review. The manager who approved the deal was Bill Dann. I just went back to the dealership to have my roof rack installed. They only charged me like 15$ for the installation plus parts and detailed my car just bc I asked them to rinse it off. Would def come back and buy another Jeep from them!! Very happy and enjoying the Jeep everyday.... More

A great experience indeed! Thanks Vedran! Unexpected very pleasant experience. No pressure, great deal, very straight forward. Vedran Karahusic is a very nice individual, very respectfully, he Unexpected very pleasant experience. No pressure, great deal, very straight forward. Vedran Karahusic is a very nice individual, very respectfully, helpful, and seems very sincere. Just talking in general was a pleasant experience. Email communication days after my purchase with questions I had about the Jeep I bought, I received a quick response. Very professional, prompt, and courteous I am very pleased with my experience at Bonneville and Son in Manchester. Highly recommended!! 5 Stars!!. Thanks again ! More

Many Thanks On Saturday 1/30/2016 I walked into Bonneville with a miracle to be made and the dealership came through like a shining star. I dealt with Zack in Sal On Saturday 1/30/2016 I walked into Bonneville with a miracle to be made and the dealership came through like a shining star. I dealt with Zack in Sales, Jake in F&I, and Norm as my Manager. The gentlemen made my trade in and buy process so delightful and the no pressure sales process made my day. Zack was very informative and helped me make my decision from buying a used vehicle to getting me into a new Patriot for a lot less money than I was paying on my previous vehicle. I will highly recommend this dealership to anyone. Thank you for taking the time and making this deal work. More

Just what I wanted!! Michael Raymond found the Town and Country that I wanted and at the (ridiculous) price I told him I could pay. I got $2,500.00 in rebates, etc! If y Michael Raymond found the Town and Country that I wanted and at the (ridiculous) price I told him I could pay. I got $2,500.00 in rebates, etc! If you buy a car (new or used), you must see Mike. Once you let him help you, you are treated like family. More

Mike Raymond is the best !!! Mike Raymond has been my families salesman for many many years and again today proved he is the best when he helped with the purchase of a 2013 toyota Mike Raymond has been my families salesman for many many years and again today proved he is the best when he helped with the purchase of a 2013 toyota corolla for my Brother Kris !!! he goes above and beyond to make sure his customers are happy and taken care of i will never go to another dealership Mike will have my business forever More

Best kept secret of the southern tier NH I had an excellent car shopping experience at Bonneville and Son. Ashlie Roche listened to our needs. She knew the inventory and the product. In mo I had an excellent car shopping experience at Bonneville and Son. Ashlie Roche listened to our needs. She knew the inventory and the product. In moments she selected the perfect match. We purchased a 2015 Kia Sorento that was beautiful and had low miles. We got a great price and warranty. Norm Bowlin and Jake Crossette helped to close the deal. Bonneville has the ideal balance of attention but no pressure. I am in the unique position of having been a 9-year customer to their service department with my previous cars. This business has been great to my family and has frequently gone above and beyond what they needed to do. It is the day-to-day customer interactions for inspections, oil changes, car repairs, etc., that builds lasting and loyal relationships with customers--and that is what they do. They treat everyone with respect, fix your car right the first time, and save you money and time. I could write a textbook here, seriously. I would recommend this business to everyone. As far as car dealerships go, it is really one of the best kept secrets in the southern tier of NH. More

Super laid back and easy to work with but gets xxxx done I've spoken with at least 5 other dealers and Vedran was by far the easiest to work with. Not only did he give me the best deal but he made the proces I've spoken with at least 5 other dealers and Vedran was by far the easiest to work with. Not only did he give me the best deal but he made the process easy and seamless. Great to work with and not what you think of when you think of cars salesman. Would highly recommend him! More

No pressure, just friendly, helpful service I went to Bonneville knowing I wanted a Jeep, just unsure of which one. Vedran was very patient and helpful while I made my decision. He offered sug I went to Bonneville knowing I wanted a Jeep, just unsure of which one. Vedran was very patient and helpful while I made my decision. He offered suggestions without adding pressure. Thank you! More