Boucher Buick GMC of Waukesha - Service Center

Boucher is always very thorough in their communication and services. I’ve been coming to Boucher for over 5 years and never have any issues with their staff. Very friendly and customer focused! and services. I’ve been coming to Boucher for over 5 years and never have any issues with their staff. Very friendly and customer focused! More

I was impressed with the respect for our time, and the overall service that we received. We will purchase vehicles from this location in the future and would recommend Boucher Buick GMC to family or frien overall service that we received. We will purchase vehicles from this location in the future and would recommend Boucher Buick GMC to family or friends More

Professional respect timely. 11 oclick appt was completeded in 25 minites. Done. Done. Done done done done done .done done Too many words needed to complete completeded in 25 minites. Done. Done. Done done done done done .done done Too many words needed to complete More

Reggie did a fine job of checking me in and managing the process right through billing and pick up. Good place. I have the service dept a great review but marketing gets downgraded because the system woul process right through billing and pick up. Good place. I have the service dept a great review but marketing gets downgraded because the system would not accept my review because at 23 words it was too short! More

Overall all issues were eventually resolved but it is clear there is a lack of communication & information flow at the dealer service center. It took over a week to get a simple repair completed and onl clear there is a lack of communication & information flow at the dealer service center. It took over a week to get a simple repair completed and only after the issues were escalated. It have also been over a week since my service and I still do not have any documentation regarding the service. More

Friendly and Easy to work with, discussed my needs, and worked to satisfy. Will continue to have my business and will also have our other vehicle serviced there. worked to satisfy. Will continue to have my business and will also have our other vehicle serviced there. More

Great team to work with! My sales guy Alex is the best. So knowledgeable about the products. I was a pleasure to work with him. So knowledgeable about the products. I was a pleasure to work with him. More

The customer service for my repair was excellent. My only complaint is that my repair should have been covered at no charge as it was correcting a known failure point that simply hasn’t yet risen to recall s complaint is that my repair should have been covered at no charge as it was correcting a known failure point that simply hasn’t yet risen to recall status. More

Knowledgeable and friendly! Always more than willing to help you out! Having the shuttle service was especially nice because I only work a couple of miles away! help you out! Having the shuttle service was especially nice because I only work a couple of miles away! More