Boucher Buick GMC of Waukesha - Service Center

Reggie was great. Service was quick. Very fair price. I’m glad I started to use Boucher in Waukesha. Definitely my go-to from now on. glad I started to use Boucher in Waukesha. Definitely my go-to from now on. More

Came in for an oil change. Reggie informed me of the special which included a tire rotation, which I was not aware of. Everything went smoothly. They informed me of a leak at the front of the engine, special which included a tire rotation, which I was not aware of. Everything went smoothly. They informed me of a leak at the front of the engine, which will be fixed under warranty. They could have easily ignored the leak as my warranty expires in May. Overall good service. My only complaint is they did not offer to wash my truck like last time. Budget cuts? More

Repaired to my satisfaction. Should have been covered by warranty. 47,500 miles for disc brake pads is very poor durability. Had no brake problems with my three previous Denali's. warranty. 47,500 miles for disc brake pads is very poor durability. Had no brake problems with my three previous Denali's. More

Reggie is great to work with, can always on him for the correct answer to any question. Great sense of humor. Like working with a friend. correct answer to any question. Great sense of humor. Like working with a friend. More

After many years in the car business finally a service department you can depend on. I would guess more customers would respond if the review didn't require 25 words...... department you can depend on. I would guess more customers would respond if the review didn't require 25 words...... More

I took my car in for a tire patch and left with a brand new tire. I love the attention given. Great customer and service. new tire. I love the attention given. Great customer and service. More

Forcing me to write something is why I don’t do your customer service surveys. Make them click and submit only. Service was good as always. customer service surveys. Make them click and submit only. Service was good as always. More

I came in because my check engine light was on. I was then told that my car needed multiple other services and should have had them taken care of a while ago. I come in for regular oil changes and other then told that my car needed multiple other services and should have had them taken care of a while ago. I come in for regular oil changes and other services and was never told about these services that needed to be done. When I asked why these services were not mentioned at any of my previous visits, the the service worker responded "I don't know, but they are in your owners manual". I felt that it was an incredibly rude comment and did not make me feel like a valued customer. More

I like Reggie's sense of humor. Always a pleasure working with him. My car was in and out for it's regular oil change and tire rotation. Plus Reggie gave me a printout, with prices, of the future m working with him. My car was in and out for it's regular oil change and tire rotation. Plus Reggie gave me a printout, with prices, of the future maintenance recommendations. Thank you! More

Alec took care of my vehicle quickly and he makes you feel like family. Will definitely be telling my family and friends to come to this location also. feel like family. Will definitely be telling my family and friends to come to this location also. More