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Boucher Buick GMC of Waukesha - Service Center

Waukesha, WI

4.2
537 Reviews

537 Reviews of Boucher Buick GMC of Waukesha - Service Center

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December 05, 2020

Reggie and Jim were very easy to work with! They made the process of filing a warranty claim a lot easier than I would have expected. More

by nickjblanchet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Piscitello, Reggie Tobias
Dec 11, 2020 -

Boucher Buick GMC of Waukesha responded

Thanks for sharing, Nick!

December 04, 2020

Reggie and Alec we're great! Very easy to work with. Ready when I arrived and always friendly and fast with their services including checkout. More

by dschristof
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Austin, Reggie Tobias
Dec 11, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for the review!

December 04, 2020

Reggie is always extremely professional and pleasant and makes your simple routine maintenance visit seem very personal. Strongly recommend Boucher GMC Service Dept. for your vehicle. More

by JWILL15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Dec 11, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for the review!

November 26, 2020

Misael was very welcoming and the team here always provides timely, affordable service. The dealership is very welcoming and trustworthy. Will continue doing business with them. More

by kdogstringer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misael Perez
Nov 30, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for your review!

November 22, 2020

Prompt and great service. Would recommend to anyone looking for GMC or Buick. Employees are friendly and you do not have to wait for assistance. More

by Aarlenusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misael Perez
Nov 23, 2020 -

Boucher Buick GMC of Waukesha responded

We are happy you had a positive experience with our team!

November 22, 2020

Timely service. Excellent communications thru out the process. Would recommend to others looking for a team of people that follow up and truly care about the customer. More

by WJALBRECHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Nov 23, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for your wonderful review and recommendation!

November 21, 2020

Your service department is the best I’ve ever dealt with. The service advisor was extremely helpful and courteous and the work was done in a timely manner More

by DANIEL_BARRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Nov 23, 2020 -

Boucher Buick GMC of Waukesha responded

We're happy your service visit at Boucher went smoothly, Daniel!

November 16, 2020

I was a little upset having to bring my brand new vehicle twice for damages done by the dealership. I was glad I was able to get a loner. but It was annoying to say the least. I live in franklin. Waukesha is More

by CJ.HEISEL
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jim Piscitello
Nov 19, 2020 -

Boucher Buick GMC of Waukesha responded

CJ - we are sorry for any frustrations we may have caused you. If you would like to discuss this situation further, please don't hesitate to reach out to our Service Manager, Jim Piscitello, at 262-409-2600. We hope you'll give us another chance in the future.

November 13, 2020

Jeff was very professional as he spent plenty of time reviewing the car and all its functions. For a new product he was very knowledgeable. More

by SCOTTPSALBABE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Boucher Buick GMC of Waukesha responded

Thanks for sharing!

November 11, 2020

Great service during my recent visit. Services provided were as requested and provided on a timely basis.I will have future services provided by Boucher Buick/GMC. More

by JMCOONEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misael Perez
Nov 18, 2020 -

Boucher Buick GMC of Waukesha responded

We look forward to your next visit!

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