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Boucher Nissan of Waukesha - Service Center

Waukesha, WI

4.5
879 Reviews

879 Reviews of Boucher Nissan of Waukesha - Service Center

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July 31, 2024

I appreciate the personalized service I get in the Service depart. Friendly employees, Great service. More

by CLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Zimmerman
Aug 01, 2024 -

Boucher Nissan of Waukesha responded

Thank you for choosing Boucher Nissan of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Melvin Ehnert Service Manager 262-542-5500

July 17, 2024

Very impressed and pleased with the extra service Mel and Boucher Nissan provided me. They noticed a part that was becoming a problem during a routine oil change. Mel explained what they were going to More

by danbaar18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Boucher Nissan of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Nissan of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Melvin Ehnert Service Manager 262-542-5500

July 09, 2024

Had a very good experience Lenny was very knowledgeable about the features on all the used cars I test drove I was impressed on how clean the cars were too. I will definitely talk to Lenny when I need ano More

by Coin1002
Recommend Dealer
Yes
Employees Worked With
Lenny DiBrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Boucher Nissan of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Nissan of Waukesha. Melvin Ehnert Service Manager 262-542-5500

July 08, 2024

Tyler was great in helping fix the problem that arose after i had left the servicecenter. . More

by Garyrgapinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Jul 08, 2024 -

Boucher Nissan of Waukesha responded

Thank you for taking the time to share your feedback with us, Gary. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Melvin Ehnert Service Manager 262-542-5500

July 03, 2024

Based on the help we received from all the staff, I would say we enjoyed our experience More

by Pattilock24
Recommend Dealer
Yes
Employees Worked With
My sales rep was Lenny DeBrito. He really took good care of me after my car was totaled. Kevin at Boucher auto body was amazing. He truly rescued me. We also worked with Bradley Erie financial services. He was very efficient and respectful of the time it
Jul 04, 2024 -

Boucher Nissan of Waukesha responded

Patti, It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that Lenny, Kevin, and Bradley met your expectations. Thank you for choosing Boucher Nissan of Waukesha, we look forward to having you as a valued customer for many years to come! Melvin Ehnert Service Manager 262-542-5500

June 30, 2024

It was good. They were very friendly and helpful. My service was done as expected. More

by VOKOVITCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Boucher Nissan of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Nissan of Waukesha. Melvin Ehnert Service Manager 262-542-5500

June 20, 2024

Quick to respond-sensitive to the need for an appointment -went above and beyond service needs! Polite, friendly More

by Patski55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Jun 22, 2024 -

Boucher Nissan of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Nissan of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Melvin Ehnert Service Manager 262-542-5500

June 19, 2024

The service was friendly and fast. No high pressure upsells but good advice on needed service items for the future. More

by BABTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Boucher Nissan of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Nissan of Waukesha. Melvin Ehnert Service Manager 262-542-5500

June 19, 2024

Communication is poor and service is questionable. Had my car for a week and returned it to me dirty and a tool laying on the matt in front seat. Concerned I need to get rid of my car cus I question i More

by tmrosencrans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melvin Ehnert
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2024 -

Boucher Nissan of Waukesha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Melvin Ehnert Service Manager 262-542-5500

June 18, 2024

Professional! Great service! Amazing communication! Videos sent to show the progress of your vehicle! Affordable! Great location! More

by Cora B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler, Service
Jun 19, 2024 -

Boucher Nissan of Waukesha responded

Cora, Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Melvin Ehnert Service Manager 262-542-5500

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