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Bourne's Auto Center

South Easton, MA

4.9
4,942 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,942 reviews

April 06, 2021

this dealership is awesome. went there one day took the car for a test drive and they had it ready for pickup the next day!! couldn’t have had an easier experience. will definitely refer people to this dea More

by Dylan Schirmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Apr 06, 2021 -

Bourne's Auto Center responded

Congratulations on your new vehicle! We are so glad, Dylan, that we had the opportunity to work with you, and that Greg and Kim could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Mike Kelley General Manager

April 06, 2021

I was so glad to work with Kevin to make that deal happened. He’s a nice guy with great customer service skills. Thank you very much and keep up the good work. More

by marcmarcelot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevy Lima
Apr 06, 2021 -

Bourne's Auto Center responded

Thank you so much, Marc, for your wonderful review! We are thrilled that Kevin had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

April 05, 2021

Kevy was awesome to deal with! He kept me very informed throughout the whole process! He truly cares about his customers. I love my new car! More

by Cristi163
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevy Lima
Apr 06, 2021 -

Bourne's Auto Center responded

Thank you, Cristi! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevy and the team met your expectations. Thank you again for choosing Bourne's Auto Center, we look forward to having you as one of our valued customers for many more years to come! Mike Kelley General Manager

April 05, 2021

Very professional, great experience with Jose!! My first car buying experience went very smoothly thanks to the help of all employees and I am super excited for my new car! More

by Meghanmonty1234
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Bourne's Auto Center responded

Here at Bourne's Auto Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the vehicle they desire! We are glad to hear you enjoyed your experience here with Jose! We truly appreciate your five-star review! Congratulations on your new purchase, Meghan! Mike Kelley General Manager

April 05, 2021

Both Jose Garcia and Carlos Machado were absolutely amazing!!! I have spent 2 years in a lease feeling stuck because I was young and was lied to about many things and didn’t know better! Jose and Carlo More

by Sabrynarodriguez27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Bourne's Auto Center responded

Thank you for leaving this wonderful feedback for Carlos and Jose! We truly appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bourne's Auto Center. Mike Kelley General Manager

April 04, 2021

The entire team is amazing and did everything to land me in my dream car! Such an easy and enjoyable process from start to finish. It felt like working with family! More

by Melissa4421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Bourne's Auto Center responded

Thank you so much for choosing Bourne's Auto Center, Melissa! Please let us know if we can be of any more assistance, and congrats on your dream car! Mike Kelley General Manager

April 04, 2021

What a great buying experience from start to finish. Fair, knowledgeable and efficient. I could not recommend Jose Garcia more highly! Outstanding all the way around More

by thekjom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn in finance awesome
Apr 05, 2021 -

Bourne's Auto Center responded

Thank you so much for your kind words about Jose, and for taking the time to leave us this wonderful feedback! Mike Kelley General Manager

April 02, 2021

Jose was the best! We were very happy to get everything done quickly and without hassle. We would recommend coming here to our friends and family! More

by Heididriscoll1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2021 -

Bourne's Auto Center responded

Thank you, Heidi, it's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bourne's Auto Center! Mike Kelley General Manager

April 02, 2021

Kevi was very easy and accommodating to work with.Was the easiest transaction of a vehicle ever.Will definitely be a repeat customer!!I studied prices for at least a month,Bourne blows everyone away More

by Jenniferdonovan30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Apr 03, 2021 -

Bourne's Auto Center responded

Thank you for your business and this review, Jennifer! We're happy to hear Kevy and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Kelley General Manager

April 02, 2021

Had an awesome experience with Jose and Bournes. I found a 2019 jeep Cherokee latitude plus, Jose was informative, polite, and even stayed past closing time to help assist me through the process. There were More

by Amandittr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2021 -

Bourne's Auto Center responded

It's fantastic to hear that Jose provided you with great customer service while assisting you with the purchase of your new Jeep Cherokee! We truly appreciate the opportunity to do business with you. Thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

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