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Bourne's Auto Center

South Easton, MA

4.9
4,915 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,915 reviews

November 02, 2020

Working with Jose was as easy as can be. He was very responsive to my needs and helped get the deal done! I'm loving my new truck! Thanks Bourne Auto! More

by Chris M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Bourne's Auto Center responded

Chris, thank you for your kind words and positive review! Our purchasing process is designed to be quick and easy to offer our customers a smooth and efficient car buying experience. Jose Molina is a superb sales professional and I can assure you that it was his pleasure to assist you with the purchase of your Ford F-150! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

November 02, 2020

Had the pleasure of working with Trevon and Carlos. Great people to work with. Low pressure. Easy transaction. Fair trade. Would highly recommend!!!! Very good communication all throughout process. Th More

by pbianchetto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
October 31, 2020

So happy with my new car and even happier with my service experience with Tori! She answered all of my questions and the process was quick and easy- no time wasted. So impressed that I had a 430PM appointmen More

by Sarahdusseault
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2020

I had such an incredible experience all around with Bourne's Auto Center. I luckily received a great recommendation and quote from Matt who was extremely helpful, knowledgable, and beyond professional. More

by katlynnemi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob , Matt Aiello
Oct 29, 2020 -

Bourne's Auto Center responded

Katelyn, thank you for your kind words, recommendation, and 5-star review! Our team goes the extra mile to ensure that our customers are well taken care of and well informed throughout the entire repair process. I can assure you that it was Matt and Bob's pleasure to assist you with the repair of your Jeep and please do not hesitate to reach out to us if you need any further assistance! Thanks again, Brendan Rockey Marketing and Social Media Coordinator

October 27, 2020

1st time buyer at Bourne’s Auto Center. Great experience. Will definitely recommend to others and will return next time we need to buy another vehicle. Thank you! More

by cpatnaude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Bourne's Auto Center responded

Thank you for your recommendation and 5-star review! We are committed to providing all of our customers with the highest level of service to ensure they have a great experience shopping with us. I can assure you that it was our pleasure to assist you with the purchase of your vehicle and we look forward to seeing you the next time you are in the market for a vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

October 27, 2020

I typically do not purchase vehicles from dealers due to the "purchase experience" which can be poor. I have never been to Bourne's, but saw a Subaru on FB Marketplace. I stopped by, did not see the car, More

by Dspirlet
Recommend Dealer
Yes
Employees Worked With
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Oct 27, 2020 -

Bourne's Auto Center responded

Thank you for your kind words and 5-star review! We are committed to providing all of our customers with the highest level of service to ensure that they have an excellent car buying experience. Tori, Trevon, and George are all outstanding members of our team at Bourne's and I can assure you that it was their pleasure to assist you with the purchase of your Subaru! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

October 26, 2020

The Buying Experience Was Great As It's Been 10 Years Ago That I Bought My Last Car. The Price Was Fair And My Salesman Was Great. David Did Everything I Ask For, Got The Car I Wanted With No Problems. Eve More

by rcotone
Recommend Dealer
Yes
Employees Worked With
David
Oct 28, 2020 -

Bourne's Auto Center responded

Thank you for your continued business and 5-star review! We are committed to providing all of our customers with the highest level of service to ensure that everything is taken care of and our customers have an excellent car buying experience. I can assure you that it was our pleasure to assist you with the purchase of your vehicle and please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

October 26, 2020

Best car buying experience of my life! Jose Garcia was an absolute professional and it was a genuine pleasure doing business with him. The rest of the staff was every bit as helpful, knowledgeable, and prof More

by Fire Marshall Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Bourne's Auto Center responded

Greg, thank you for your kind words and 5-star review! We are committed to providing all of our customers with the highest level of service to ensure they leave with a fantastic vehicle and a great deal. Jose Garcia is an outstanding sales professional and I can assure you that it was his pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

October 26, 2020

Really easy, no hassle, definitely would recommend. Honestly getting to this 25 word minimum was harder for me than buying the car from here was. More

by Sholt113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Oct 28, 2020 -

Bourne's Auto Center responded

Thank you for your kind words, recommendation, and 5-star review! Our purchasing process is designed to be quick and easy to ensure that our customers have a smooth and efficient car buying experience. I can assure you that it was our pleasure to assist you with the purchase of your vehicle and we appreciate you taking the time to review your experience shopping with us! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

October 21, 2020

Absolutely the best dealership i been too , Let’s just start by saying I had to go to a different dealership two months prior I bought a car and it was the worst experience of my life. My car got totaled More

by naidy28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yuri Hamada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda, Trevon Hubbard
Oct 23, 2020 -

Bourne's Auto Center responded

Thank you for your kind words and 5-star review! We are committed to providing all of our customers with the highest level of service to ensure that they are comfortable and well taken care of throughout their visit to our dealership. Tori and Amanda are both outstanding members of our team at Bourne's and I can assure you that it was their pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

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