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Bourne's Auto Center

South Easton, MA

Overview
Employees
Reviews
Vehicles
4.9
4,922 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,922 reviews

December 02, 2019

I had a very good experience at Bourne’s. Unlike a lot of dealerships that I’ve dealt with, the staff here were very pleasant and patient. They made it clear that they cared more about meeting your needs and More

by Noah S.
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2019 -

Bourne's Auto Center responded

Noah, thank you for your compliments and 5-star review! Our car buying process is designed to be no-hassle and pressure-free to ensure our customers have an enjoyable experience shopping with us. Our sales professionals work for our customers to assist them in finding a vehicle which best fits their needs and budget. I can assure you that it was our pleasure to assist you with the purchase of your vehicle and please do not hesitate to reach out to us if you need any further assistance! Thank you, Brendan Rockey Marketing and Social Media Coordinator

December 02, 2019

Excellent experience I had an excellent experience from start to finish with my sales associate Trevon Hubbard. He made it extremely easy to understand why my family and I More

by Lancestjean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard, Emmett Royster
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Dec 03, 2019 -

Bourne's Auto Center responded

Thank you for your recommendation, compliments, and 5-star review! Our purchasing process is designed to be quick and easy to ensure that our customers have a smooth and efficient transaction. Trevon is a wonderful sales professional and I can assure you that it was his pleasure to assist you with the purchase of your vehicle! We hope to see you the next time you are in the market for a vehicle and please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

December 02, 2019

Good Experience This is the second time my wife and I ha e been to Bournes to buy a car. Greg Cummings was great and kept us informed. We test drove a few cars and de More

by jkmac2210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Cummings
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Dec 03, 2019 -

Bourne's Auto Center responded

Thank you for your kind words and positive review! We strive to provide all of our customers with the highest level of service in order to ensure they have a good experience shopping with us. We apologize for the long wait times you experienced while waiting to speak with our financing department, due to the volume of our dealership there are occasionally periods where customers wait times may increase. Greg Cummings is a superb sales professional and I can assure you that it was his pleasure to assist you with the purchase of your Buick Enclave! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

December 02, 2019

Kim B. sold me my second car from Bourne’s. I will continue to return for my new-to-me car needs! Great customer service and broad inventory- you Will find what you want! Thank you again! More

by Joanna
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2019 -

Bourne's Auto Center responded

Joanna, thank you for your continued business, compliments, and 5-star review! We are committed to providing all of our customers with the highest level of customer service to ensure they have an exceptional experience shopping with us. Kim is a terrific sales professional and I can assure you that it was her pleasure to assist you with the purchase of your vehicle! We look forward to seeing you the next time you are in the market for a vehicle and please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

December 01, 2019

Very easy to work with. No pressure and very accommodating. Great experience. Mario was great. Financing was quick and easy. We drove our new vehicles home that night More

by Jhshrk
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2019 -

Bourne's Auto Center responded

Thank you for your kind words and 5-star review! Our purchasing process is designed to be quick and easy in order to provide our customers with a smooth and efficient transaction. Mario is a terrific sales professional and I can assure you that it was his pleasure to assist you with the purchase of your vehicles! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

December 01, 2019

Didnt leave with anything but Tori was extremely helpful and very understanding. She pulled out multiple cars for me to check out and never gave me a hard time. Glad Tori was my salesperson! More

by Bfp8442
Recommend Dealer
Yes
Employees Worked With
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2019 -

Bourne's Auto Center responded

We appreciate your compliments and positive review of your experience! We are committed to providing all of our customers with the highest level of service and a no-hassle shopping experience. Tori is a superb sales professional and I can assure you that it was her pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any more assistance with your used vehicle search. Thank you, Brendan Rockey Marketing and Social Media Coordinator

November 29, 2019

Jeff F. In service was extremely kind and helpful when my car was being serviced. He got back to me in a timely manner and was very knowledge and reassuring. I will ask for him going forward. More

by kberry22
Recommend Dealer
Yes
Employees Worked With
Jeff F
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Nov 29, 2019 -

Bourne's Auto Center responded

Thank you for your compliments and 5-star review! We are committed to providing all of our customers with the highest level of service to ensure they have an exceptional experience. Jeff is a fantastic member of our team at Bourne's and I can assure you it was his pleasure to assist you while your vehicle was being serviced! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

November 29, 2019

Super happy I am so happy working with Trey. He helped me with finding a great car within my budget that I love. I am so glad I started and finish at Bourne More

by gwennie1072
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Report | Print
Dec 02, 2019 -

Bourne's Auto Center responded

Thank you for your kind words and 5-star review! Our sales team works to find our customers a vehicle which fits within their budget and is best suited for their needs. Trevon is a superb sales professional and I can assure you that it was his pleasure to assist you with the purchase of your vehicle! We hope to see you the next time you are in the market for a vehicle and please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

November 29, 2019

Very comfortable and easy for a first time car buyer The entire process was easy, smooth, and quick! The customer service was impeccable and transparent. I definitely recommend Bournes to anyone looking More

by AFaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2019 -

Bourne's Auto Center responded

Thank you for your recommendation, compliments, and 5-star review! Our purchasing process is designed to be quick and easy to provide our customers with a smooth and efficient transaction. Jose Garcia is a wonderful sales professional and I can assure you that it was his pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

November 28, 2019

First time buyer My retired dad did most of the legwork. Initially, I thought I would like a Honda Civic which my brother has. However, I've never driven his car so I' More

by Ms. Swanton
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
Report | Print
Nov 29, 2019 -

Bourne's Auto Center responded

Thank you for your kind words and positive review! We are committed to providing our customers with the highest level of service to ensure they have an excellent shopping experience with us. It was our pleasure to assist you with the purchase of your vehicle and we hope to see you again the next time you are in the market for a vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

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