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Bourne's Auto Center

South Easton, MA

4.9
4,926 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,926 reviews

November 07, 2019

Satisfying experience at Bourne. A recent accident warranted the need to purchase a new car. My family has purchased four cars at Bourne and all have had good experiences. Mine was no More

by Duck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmett Royster
Nov 08, 2019 -

Bourne's Auto Center responded

Cathy, thank you for your continued business, recommendation, and 5-star review! Our purchasing process is designed to be no-hassle and pressure-free to offer our customers a relaxing and satisfying car buying experience. Emmett is a superb sales professional and I can assure you that it was his pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

November 07, 2019

The first car we purchased at Bourne Auto Sales My daughter and her husband needed another vehicle. Because they have 2 kids under 2 they needed an SUV. We went to Bourne’s and when we walk in we me More

by MCMANUS513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

Bourne's Auto Center responded

Dan and Tess, thank you for your kind words and 5-star review! Our car buying process is designed no-hassle and pressure-free to offer our customers an enjoyable and satisfactory experience. Jose, Dave, and Shawn are all valued members of our sales team and I can assure you that it was their pleasure to assist you with the purchase of your 2016 Jeep Cherokee! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

November 07, 2019

Great Car Buying Experience From the moment I walked into Bournes Auto and met Jose till the time I got the key to take my new car home, Jose made my car buying experience everyt More

by dyankeej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2019 -

Bourne's Auto Center responded

Thank you for your kind words and 5-star review! Our car buying process is designed to be no-hassle and pressure-free with no hard sales pitch in order to allow our customers the ability to find a vehicle that best fits their needs. Jose Garcia is a terrific sales professional and I can assure you that it was his please to assist you with the purchase of your vehicle! We look forward to seeing you the next time you are in the market for a vehicle and please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

November 07, 2019

Friendly and efficient car shopping experience I love the no-hassle pricing at Bourne's. This process made online and on site shopping so much easier, no one was pressuring me at any point in time More

by jfurtado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2019 -

Bourne's Auto Center responded

Thank you for your recommendation and 5-star review! Our car buying process is designed to be no-hassle and pressure-free in order to ensure our customers are confident in their purchasing decision. Before our customers complete the purchase of the vehicle we ensure that the condition of the vehicle meets our high standards. It was our pleasure to assist you with the purchase of your vehicle and please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

November 07, 2019

Best dealer! Have purchased 3 vehicles at this dealer and each time is a pleasant experience. They all make you feel welcomed and at home. Great staff and awesome More

by Cindy Elizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Sandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmett Royster
Nov 08, 2019 -

Bourne's Auto Center responded

Cindy, thank you for your continued business, compliments, and 5-star review! We are committed to providing our customers with the highest quality of service to ensure our customers have the best car buying experience possible. Emmett and Carlos are both exceptional members of our sales team and I can assure you it was their pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

November 07, 2019

It’s true - they are that good! I dreaded having to buy a used car - the process is usually so daunting!! I saw Bourne’s Auto Center come up over & over & over again as a highly rec More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmett Royster
Nov 08, 2019 -

Bourne's Auto Center responded

Wow! Kim and Ashelyn, thank you for your recommendation and 5-star review! We are committed to providing all of our customers with the highest level of service in order to ensure they have a phenomenal experience shopping with us. Emmet is a fantastic sales professional and I can assure you that it was his pleasure to assist you with the purchase of your vehicle! We look forward to seeing you the next time you are in the market for a vehicle and please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

November 06, 2019

Great experience Tori and Carlos were both so helpful in the process of getting my new car, Tori is a great multi tasker and I would definitely go to her again! More

by Kasey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Bourne's Auto Center responded

Kasey, thank you for your compliments and 5-star review! It is our goal to provide all of our customers with the highest level of service in order to ensure they have an excellent experience shopping with us. Tori is a fantastic sales professional and I can assure you that it was her pleasure to assist you with the purchase of your Jeep Grand Cherokee! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

November 06, 2019

Great Car Buying experience Prompt responsiveness to web inquiry. Found just the vehicle we were looking for. Large inventory of vehicles with super prices. Tori was a pleasure More

by michellewhalen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kudos to the guy who quickly replace the Ford Decal!
Nov 06, 2019 -

Bourne's Auto Center responded

Michelle, thank you for your compliments and 5-star review! We strive to provide all of our customers with the highest level of service in order to ensure that they all have the same great car buying experience. Tori is a fantastic sales professional and I can assure you that it was her pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

November 06, 2019

Quick, easy and caring Tori was ontop of her game! Quick to respond and always had a smile on her face. She knew the lot inventory like the back of her hand, even threw in h More

by millsy3227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2019 -

Bourne's Auto Center responded

Thank you for your recommendation and positive review! Our purchasing process is designed to be quick and easy in order to provide our customers with a smooth and efficient transaction. Tori is an excellent sales professional and I can assure you that it was her pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

November 05, 2019

Excellent service Greg Cummings was extremely helpful throughout the whole process. I came in knowing what i wanted and left with my new truck. Thank you Bournes! More

by Cody Black
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Nov 05, 2019 -

Bourne's Auto Center responded

Cody, thank you for your compliments and positive review! We are committed to providing all of our customers with the highest level of service in order to ensure they all experience the same excellent service. Greg Cummings is a fantastic sales professional and I can assure you that it was his pleasure to assist you with the purchase of your truck! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

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