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Bourne's Auto Center
South Easton, MA
4,930 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 4,930 reviews
June 26, 2019
Stress-free buying experience! Christine was amazing, and very easy to talk to. I liked her friendliness, honesty, and the way she handled the whole process. I would definitely buy Christine was amazing, and very easy to talk to. I liked her friendliness, honesty, and the way she handled the whole process. I would definitely buy from her again. More
by mhx
Employees Worked With
Christine Coriaty
June 26, 2019
Returning customer Great sales staff ,Greg,Greg and Jose!!! PLEASE review the extended warranty. Very beneficial but not all categories may apply. Sometimes the differen Great sales staff ,Greg,Greg and Jose!!! PLEASE review the extended warranty. Very beneficial but not all categories may apply. Sometimes the different plans have a price structure that isn't clear enough. 4th family vehicle purchased here and I'll definitely return. The attention to detail from when the vehicle arrives to the pickup day should be the industry standard. More
by Returner4
Employees Worked With
Other Employees :
Lisa Tonucci 5 stars!!!!, Greg Peschel, Greg Cummings
June 26, 2019
I’ll keep coming back This was the 2nd car I purchased from Bourne’s and both times were quick and easy with no hassles or pressure to buy. The experience both times was qu This was the 2nd car I purchased from Bourne’s and both times were quick and easy with no hassles or pressure to buy. The experience both times was quick and easy and the customer service is great. I went in this last time with an SUV in mind and I was quickly test driving it and making my decision on the spot. They also have a great selection of cars so I knew if the one I was there to look at was not the right one for me, they would have found another great deal that was right for me. Great dealership with great people. I’ll be back again for sure. More
by Brian224
June 25, 2019
Very Impressed! Shopping for a car is my absolute least favorite thing to do but from the second I walked into this place til the second I left I knew I had chosen th Shopping for a car is my absolute least favorite thing to do but from the second I walked into this place til the second I left I knew I had chosen the best place! Christine was incredibly helpful and so down to earth that she made me forget I was going through my least favorite process :) Couldn’t be happier to be back in an SUV. Thanks to the whole team at Bourne’s Auto Center you guys made sure everything went smoothly and will definitely have my business again in the future! More
by Kerri C
June 25, 2019
Hassle Free Experience Buying my new car was EASY! The prices are what they are listed at online. Jose was great to work with. No pressure or sales pitches. I would reco Buying my new car was EASY! The prices are what they are listed at online. Jose was great to work with. No pressure or sales pitches. I would recommend Bourne’s Auto!! More
by K Adams
Employees Worked With
June 25, 2019
Never buying from anywhere else Trey was super helpful, professional and knowledgeable. This is the only positive car buying experience we have ever had. We never felt pressured or s Trey was super helpful, professional and knowledgeable. This is the only positive car buying experience we have ever had. We never felt pressured or stressed with pricing. Thank you for making buying something new actually exciting. More
by Eric
Employees Worked With
Trevon Hubbard
June 25, 2019
a great experience a; very pleasant experience Trevor and Shawn were great to work with Very pleased with the car as well Would recommend this dealer to my friends a; very pleasant experience Trevor and Shawn were great to work with Very pleased with the car as well Would recommend this dealer to my friends More
by Satisfied Customer
June 25, 2019
It was simple to purchase my 650i Gran Coupe but has issues Ok Kim Bailey was my sales agent, she is mad nice and very cool too. My issue with the dealership is the "No Hassle Price". What that does is takes aw Ok Kim Bailey was my sales agent, she is mad nice and very cool too. My issue with the dealership is the "No Hassle Price". What that does is takes away the customers ability to make a deal that they are more comfortable paying. It is true that the cars are less than Blue Book but bargaining is a big part of car buying. I was pleased that the car I wanted sat long enough while I was shopping all around New England to pick the right car for me. While I was on the search from May 22, 2019 til I purchased it on June 24, 2019 that the price surprisingly went down $1,000 two weeks later and another $1,000 two weeks after that. So if I sat down to make the purchase just a month earlier they would not have accepted the price of $2,000 less. So I got lucky that the price was reduced. Anyways, I drove from Norwich, CT by Foxwoods and Mohegan Sun Casino (79 miles) to purchase this gorgeous BMW 650i Gran Coupe and I am cool with my purchase for the most part. Kim is fiesty and fun so I know she would also be mad cool to hang out with. :) There are two issues I pointed out with the car that I wanted addressed before I purchased it but sadly nothing was done. #1 - The rear camera is under the BMW emblem and when you put the car in reverse it flips to reveal the camera, well it is supposed to flip back close when you put it in drive and this does not, it sticks and stays open. I wanted that fixed. I tried lubing it but it was unsuccessful. At this point I will likely end up spending a few hundred bucks to replace that myself. #2 - Issue is the idrive knob spins fine for a few loops but then it gets pretty tight for about half a button spin. It is obviously not supposed to get tight at all. I wanted that serviced and fixed but it was not. That again will likely cost me $750+ to get it done at a BMW dealership. At 79 miles away it will be such a pain to bring it back for them to look at it, try to lube them up then say, nope, need to replace the iDrive Knob and BMW emblem. Then they will have to order it for me and tell me to come back in a week or so, then I will have to take another 160 mile round trip AGAIN for them to correct the two issues that should have been done before I purchased the vehicle. I want to make this clear that this is not a reflection of Kim Bailey but rather the dealership as a whole! She is not in the service dept who should have discovered and address these issues with the pre-inspection prior to listing it. Kim had the car clean and fully gased up for me prior to arrival which was good. She even had it ready with a dealer plate for me to take it for the second test drive before making the final decision yesterday (06.24.19) If the Dealership wanted to make it right for me they would have two parts purchased and waiting to be installed with ONE visit. I mean, I dropped $34,000 cash/check on the car. If the dealership addresses and fixes my issue I will be glad to give an updated 5 star review, until then 2 stars because it will cost me hundreds of bucks and time to take care of this myself. My review is 100% accurate and honest. I stand by it by posting my email address and full name for anyone to verify. Al Mayo, Norwich, CT a2thamay More
by BigAlMayo
Employees Worked With
June 24, 2019
Very Positive First Experience with Bourne I worked with Christine to trade in my 2006 Jeep Wrangler for a 2014 Wrangler Sahara. She was very helpful and thorough. The entire process from tes I worked with Christine to trade in my 2006 Jeep Wrangler for a 2014 Wrangler Sahara. She was very helpful and thorough. The entire process from test drive to pick up went smoothly and everyone I met there was friendly and professional. More
by RACC1
June 22, 2019
Quick and easy! Buying a vehicle from Bourne’s was quick, easy, and stress and hassle free! Even the initial contact via my online inquiry was helpful. Thanks to Mari Buying a vehicle from Bourne’s was quick, easy, and stress and hassle free! Even the initial contact via my online inquiry was helpful. Thanks to Mario and the Bourne’s team for a great experience. More
by KW
