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Bourne's Auto Center

South Easton, MA

4.9
5,007 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 5,007 reviews

June 18, 2019

Easy and enjoyable Kim was one of the nicest and easiest people to deal with. She makes the car buying a very easy process. She understood what I was looking for and hel More

by Joshhelfrich27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2019 -

Bourne's Auto Center responded

Thank you for your positive review and kind words about Kim! “Easy and enjoyable” is what all customers at Bourne’s should expect when they come into the dealership! Kim is an excellent sales professional and I can assure you that it was her pleasure to assist you with your purchase. Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Social Media and Marketing Coordinator

June 17, 2019

Great Experience When I bought my first truck (at another dealership) I had a terrible experience. My wife bought her vehicle from Bourne’s Auto 3 years ago. They wer More

by steven.riley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Jul 03, 2019 -

Bourne's Auto Center responded

Steven, we greatly appreciate your 5-star review! It was Greg and Mike’s pleasure to assist you with purchasing your new truck! Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Social Media and Marketing Coordinator

June 17, 2019

Painless and Easy Trevon was great throughout the whole buying process. He kept us in the loop about what was going on every step of the way. He was personable, funny, More

by bas2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Jul 03, 2019 -

Bourne's Auto Center responded

Thank you for your 5-star rating! Every customer can expect a trip to Bourne's to be "painless and easy." Trevon is a valued sales professional on our team and we are lucky to have him! I will pass along your kind words to him. Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Social Media and Marketing Coordinator

June 17, 2019

Smooth, Quick, and Easy Came in looking for a car, and was greeted by Greg. Great customer service, and great information provided. I work in Sales as well, and Greg was very More

by Kerby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Peschel
Jul 03, 2019 -

Bourne's Auto Center responded

Kerby, thank you for your 5-star rating on your experience at Bourne’s! Greg is an excellent sales professional and I can assure you that it was his pleasure in assisting you with your purchase! Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Social Media and Marketing Coordinator

June 17, 2019

Welcoming and professional Trevon Hubbard was very helpful from the time we walked in to the time we drove off with our new car. The whole staff made us feel welcomed. I will de More

by Celisa34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Jul 03, 2019 -

Bourne's Auto Center responded

Thank you for your 5-star rating! Trevon is a great sales professional and we are glad that he was able to help you through your car buying experience! Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Social Media and Marketing Coordinator

June 16, 2019

Painless Buying Experience Had a great experience here with Christine , they are very nice and I liked the no hassle experience. I looked at a few other places and the idea at B More

by Joshua Zion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine Coriaty
Jul 03, 2019 -

Bourne's Auto Center responded

Joshua, thank you for your 5-star review! We have found that eliminating the hassling over price makes the experience much smoother, and we are glad you found that as well! Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Social Media and Marketing Coordinator

June 15, 2019

Unbelievable Customer Service! Trey and the whole team at Bourne’s Auto were amazing! After multiple poor experiences at other dealerships, I walked in the doors extremely stressed More

by AlexandriaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Jul 03, 2019 -

Bourne's Auto Center responded

Alexandria, we are so thankful that our “unbelievable customer service” earned a 5-star rating from you! Every member of our team works hard to ensure all of our customers have the best experience. Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Social Media and Marketing Coordinator

June 15, 2019

Good Service from Christine Christine always keep me informed about the situation of the car, good service and never push me to try other vehicle since the car is not ready for a More

by Felix L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine Coriaty
Jul 03, 2019 -

Bourne's Auto Center responded

Felix, thank you for your excellent review! We are pleased that your experience with Christine was a good one! Also, thank you for the feedback on our purchasing process. Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Social Media and Marketing Coordinator

June 14, 2019

Excellent customer service This was the first time going to Bourne's Auto Center for a diagnostic check and the service consultant Paul Sandler went above and beyond to see exac More

by Elroy73
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Sandler
Jul 03, 2019 -

Bourne's Auto Center responded

Thank you for your 5-star review following your trip to our service department. Paul is a fantastic member of the service team and I can assure you it was his pleasure to assist you with the diagnostic check you had performed! Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Social Media and Marketing Coordinator

June 12, 2019

Easy and no hassle Working with the people at Bourne's is so pleasant. You dont get a sales pitch you get service. Garcia and rich schiffer were awesome to work with. I More

by Kropp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Schiffer
Jul 03, 2019 -

Bourne's Auto Center responded

Thank you for your 5-star review! We are pleased that you found your experience to be both easy and hassle-free! Jose and Rich are great members of the team here at Bourne's and I assure you that it was their pleasure to assist you with your purchase. Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Social Media and Marketing Coordinator

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