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Bourne's Auto Center

South Easton, MA

4.9
5,007 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 5,007 reviews

May 16, 2019

Extremely helpful From the first step into the facility the employees were very courteous, helpful and knowledgeable. All questions and concerns were answered satisfact More

by roge't 47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
May 20, 2019 -

Bourne's Auto Center responded

Thank you so much for your five star review! So glad we were able to earn your business, and we look forward to assisting you again in the future. Let us know if we can be of any further assistance. Thanks again, Michael Kelley General Manager

May 15, 2019

Nice and professional My son just got his first car . They were up front no BS . Tori took car of everything we needed to know. The online site is wonderful. More

by Jtr2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2019 -

Bourne's Auto Center responded

Thank you so much for your five star review! Congrats to your son on his Honda, so glad Tori was able to assist you. If you have any questions or concerns please do not hesitate to reach out. Thank you again, Michael Kelley General Manager

May 14, 2019

Great experience Our experience with Bourne’s was so positive. They made the hassle of buying a car very easy. Trey is the best, he is kind and really cares about his More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
May 14, 2019 -

Bourne's Auto Center responded

Julie we are so glad you had such a great experience! Our sales professional Trey appreciates your kind words and I can assure you it was his pleasure to assist you. We look forward to working with you again in the future, if you have any questions or concerns in the meantime please do not hesitate to reach out. Thanks again, Michael Kelley General Manager

May 14, 2019

Recommend to Others Kim was great. She listened, paid attention, made sure she knew what we wanted, and helped us get it. The paperwork was dealt with efficiently, too. More

by K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2019 -

Bourne's Auto Center responded

Thank you for your recommendation, we are so glad Kim was able to assist you in purchasing your new car. Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Michael Kelley General Manager

May 13, 2019

Friendly staff and Mario Lee is the man. I will always recommend anyone to go there and make a purchase. From sale to finance, everyone is super friendly and helpful More

by Jr19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2019 -

Bourne's Auto Center responded

We appreciate your kind words, recommendation and great review! Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Michael Kelley General Manager

May 13, 2019

Excellent Service Greg Cummings made my experience here awesome. The store was very busy but he made me feel as if I was the only customer in the store. Everything was More

by dancappa12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
May 13, 2019 -

Bourne's Auto Center responded

Thank you so much for your five star review! An awesome experience is what you should expect from our team. Our sales professional Greg appreciates your kind words and great recommendation, and we cannot wait to assist your family, friends and yourself again in the future. If you have any questions or concerns in the meantime please do not hesitate to reach out. Thank you again, Michael Kelley General Manager

May 13, 2019

Excellent service and called back quickly Greg Peschel was excellent and made buying my new car a breeze. He called back quickly whenever I had questions and was very helpful with getting the More

by nrl119
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Peschel
May 13, 2019 -

Bourne's Auto Center responded

Wow! Thank you so much for your five star review. I can assure you it was Greg's pleasure to assist you in buying your new car. Please reach out if you have any questions or concerns. Thanks again, Michael Kelley General Manager

May 13, 2019

Silverado 1500 Bourne's is a great dealership. The transaction was quick and easy. We walked into the dealership and was greeted by a friendly staff and also salesma More

by Brianna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
May 14, 2019 -

Bourne's Auto Center responded

"Smooth and easy..." That is the experience you should expect from our team. We appreciate your five star review and are thrilled Greg was able to assist you in the purchase of your new Silverado. We look forward to assisting you in the future, in the meantime if you have any questions or concerns do not hesitate to reach out. Thanks again, Michael Kelley General Manager

May 13, 2019

Once again pleased with the service here This is my second time getting a car through this dealership. Once again they were very helpful and made the car buying experience easy. Any issues wi More

by Lauren17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Harrington
May 16, 2019 -

Bourne's Auto Center responded

Congrats on your new Cherokee! Thank you for your five star review and for your continued business. Let us know if we can be of any further assistance. Thanks again, Michael Kelley General Manager

May 12, 2019

Easy and Amazing experience and Service! Had never been but read great reviews on line. This made buying a car so easy and a pleasant experience. The no haggle pricing makes it easy. They are More

by Lisa2107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember finance persons name but pleased!, Trevon Hubbard, Greg Peschel
May 16, 2019 -

Bourne's Auto Center responded

Lisa, we appreciate your five star review and great recommendation. "Easy and amazing experience and service" is exactly what you should expect from our awesome team of professionals. We look forward to assisting you again in the future, if you have any questions or concerns in the meantime please do not hesitate to reach out. Thank you again, Michael Kelley General Manager

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