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Bourne's Auto Center

South Easton, MA

4.9
5,009 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 5,009 reviews

May 13, 2019

Friendly staff and Mario Lee is the man. I will always recommend anyone to go there and make a purchase. From sale to finance, everyone is super friendly and helpful More

by Jr19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2019 -

Bourne's Auto Center responded

We appreciate your kind words, recommendation and great review! Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Michael Kelley General Manager

May 12, 2019

Easy and Amazing experience and Service! Had never been but read great reviews on line. This made buying a car so easy and a pleasant experience. The no haggle pricing makes it easy. They are More

by Lisa2107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember finance persons name but pleased!, Trevon Hubbard, Greg Peschel
May 16, 2019 -

Bourne's Auto Center responded

Lisa, we appreciate your five star review and great recommendation. "Easy and amazing experience and service" is exactly what you should expect from our awesome team of professionals. We look forward to assisting you again in the future, if you have any questions or concerns in the meantime please do not hesitate to reach out. Thank you again, Michael Kelley General Manager

May 11, 2019

Purchasing my first car This is my first time purchasing a car or even owning one of my own and Bournes and the people that work there made the experience as stress free as p More

by jeeplover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
May 16, 2019 -

Bourne's Auto Center responded

Thank you for your review and congrats on your first car! It was our pleasure assisting your in your purchase. Let us know if we can be of anything further assistance. Thanks again, Michael Kelley General Manager

May 11, 2019

Another great purchase! This is my second auto purchase with Bourne’s Auto. After my first purchase I knew I would be back again. My daughter and I worked with Jose and he t More

by Christine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2019 -

Bourne's Auto Center responded

Christine, thank you for your 5-star review and your continued support of Bourne's! Jose is an excellent sales professional and I can assure you that it was his pleasure to assist you with your purchase. We are pleased to have earned your business again, and we hope that we will be able to the next time you are in the market for a vehicle. Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Social Media and Marketing Coordinator

May 10, 2019

low pressure, very accomodating Dave Pair was an excellent sales representative. By far one of the best experiences I've had when purchasing a new vehicle. I appreciated his patien More

by Jhoffa63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2019 -

Bourne's Auto Center responded

Thank you for your positive review of your experience at Bourne's! Dave Pair is a superb sales professional and I can assure you that it was his pleasure in assisting you with your purchase! At Bourne's we try to give every customer the best car buying experience and we are glad that we were able to provide you with that! Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Social Media and Marketing Coordinator

May 10, 2019

Customer service is excellent Customer service was great. No high pressure no mark up to mark down. Relaxed atmosphere and they were patient with me throughout the entire process e More

by Jeep grand dude 55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline Simmons
Jul 05, 2019 -

Bourne's Auto Center responded

Congratulations on purchasing your Jeep Grand Cherokee and thank you for your 5-star review! We strive to give every customer the easiest purchasing process and we are pleased that you found this to be the case! Jose is a valued member of our sales team who always provides the highest level of customer service! Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Social Media and Marketing Coordinator

May 09, 2019

Great efficient Service! They are efficient, highly responsive and extremely helpful! Mario was the best salesman I’ve have ever worked with. I will be bringing my mom More

by Jroemro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2019 -

Bourne's Auto Center responded

Thank you for your 5-star review! We are happy that your experience at Bourne's went smoothly. Mario is an excellent sales professional and I can assure you it was his pleasure to help you purchase your vehicle! We appreciate your recommendation and look forward to assisting your mom purchase a new vehicle! Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Social Media and Marketing Coordinator

May 07, 2019

Easy peasy lemon squeezy Been looking for the perfect S4 for quite some time. Test drove several but nothing fit quite right. Gave this one a try and thought i would yet again More

by Kitkat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2019 -

Bourne's Auto Center responded

"Easy peasy lemon squeezy" Wow! That is exactly the experience every customer should expect. Congrats on your new Audi, we appreciate your five star review and great recommendation. Please do not hesitate to reach out if you have any questions or concerns. Thank you, Michael Kelley General Manager

May 07, 2019

New summer Jeep Jose was so fantastic helping us upgrade into a new Jeep Compass right in time for summer. Jose listened to everything we wanted and help us to find t More

by Boslady101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2019 -

Bourne's Auto Center responded

We are so glad Jose was able to find you the perfect Jeep! He appreciates the kind words and the great review. Enjoy your summer, do not hesitate to reach out if you have any questions or concerns. Thanks again, Michael Kelley General Manager

May 07, 2019

Great experience! David was extremely helpful throughout the process. He assisted us with a test drive, addressed all our questions about the trade in we had, and was v More

by JulieM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2019 -

Bourne's Auto Center responded

Thank you for your five star review and recommendation! It was David's pleasure to assist you in purchasing your new car. We are so glad you had a great experience that is what every customer should expect from our team. If you have any questions or concerns do not hesitate to reach out. Thank you again, Michael Kelley General Manager

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