Back

Bourne's Auto Center

South Easton, MA

4.9
4,789 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
Contact Dealership

135 Belmont Street

South Easton, MA

02375

Directions

By Type

Showing 4,789 reviews

May 19, 2023

Un excelente servicio de mi parte satisfecho recomendable para cualquier cliente gracias x todo bendiciones More

by Oswaldop82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : José Molina
May 19, 2023 -

Bourne's Auto Center responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

May 18, 2023

Jose was very patient and willing to work with to fine just what I needed. Everyone else in the dealership went above and beyond to make the transaction possible. Will recommend to all family and friends. More

by ferlopez8585
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Bourne's Auto Center responded

It's great to hear that Jose and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

May 15, 2023

Beware their bait and switch tactics. They’ll tell you the car you are interested in is available, only to suddenly find out it was “just” sold when you walk in the door after a 40+ minut More

by michael.burke1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Amy Hymon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Bourne's Auto Center responded

This is extremely unfortunate and we try to do everything we can to prevent this from happening. Things happen quickly and a customer can be in the showroom looking at the vehicle and another sales professional may not even know that. None the less we are disappointed we were unable to earn your business and apologize for the wasted time you spent traveling to the dealership. I can assure you that we do not practice bait and switch tactics. To prevent this from happening we do offer a $300 deposit to hold the vehicle to every customer that inquires about a vehicle. It is extremely disappointing that you will now tell people to avoid our business. Michael Kelley General Manager

May 16, 2023 -

michael.burke1 responded

👎👎

May 11, 2023

I had a great experience at Bourne. I worked with Jose and Shawn. They were very knowledgeable, honest and patient. I spoke with someone on the phone and was able to work most of deal s More

by Kevandrejarmstrong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Tetreault
May 12, 2023 -

Bourne's Auto Center responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bourne's Auto Center! Enjoy your new vehicle! Mike Kelley General Manager

May 10, 2023

The dealership was very helpful, straightforward, and very easy to deal with. Jose was respectful and very helpful. More

by Trayce0970
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Bourne's Auto Center responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Kelley General Manager

May 08, 2023

I have several family members that has bought cars from Bourne, went onto their web site seen a car we liked, and we went there for our first time, Met with Jose G, he set us up for a test drive , we decid More

by jbohan48
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Bourne's Auto Center responded

It's great to hear that Jose was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new vehicle and thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

May 07, 2023

Kevy and everyone were delightful and helpful to meet, I and just love my Sonic. More

by kennyb16
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings, Kevy Lima
May 08, 2023 -

Bourne's Auto Center responded

Kenny, Thank you so much for your kind words for Kevy, and for taking the time to leave us this wonderful feedback! Congratulations on your Sonic! Mike Kelley General Manager

May 08, 2023 -

kennyb16 responded

Hi Mike, My first experience with "Bourne's Auto Center," will definitely not be my last. Everyone was just super. It was worth the drive and time for me to get to know just how wonderful the dealership is. Best for 2023 with good health and happiness. Ken PS I always mention your dealership whenever someone asks me where I purchased the car.

May 08, 2023 -

Bourne's Auto Center responded

That's Awesome! Thank you so much!

May 05, 2023

Jose Garcia we truly appreciate your enthusiasm and support. You made this process run smoothly and uncomplicated. You didn't make us feel rushed. All of our questions were answered with the utmost imp More

by Vivancruz
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2023 -

Bourne's Auto Center responded

Thank you, Vivian! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jose met your expectations. Thank you again for choosing Bourne's Auto Center, we look forward to having you as one of our valued customers for many more years to come! Mike Kelley General Manager

May 05, 2023

Best car buying experience we have ever had. Jose and the other staff at Bourne’s were so helpful and friendly without pressuring us in any way. We received a very fair offer for our trade in an More

by abbeymac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2023 -

Bourne's Auto Center responded

Thank you so much for choosing Bourne's Auto Center! Congrats on your new purchase, and let us know if we can be of any more assistance! Mike Kelley General Manager

May 03, 2023

Quick and easy process. Very helpful and friendly. Great no pressure dealership definitely recommend Bourne’s Auto! More

by AP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Bourne's Auto Center responded

Here at Bourne's Auto Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Mike Kelley General Manager

...
25
...