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Bourne's Auto Center

South Easton, MA

4.9
4,943 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,943 reviews

December 04, 2018

Quality service I was in and out within 6 hours. Kim was very kind, helpful and made me very comfortable. Thanks for the great customer service Kim! More

by kbelle507@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2018 -

Bourne's Auto Center responded

Thank you for your business and 5 star rating. Kim appreciates your kind words and I can assure you it was her pleasure assisting you with your purchase. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 03, 2018

Made everything easy! My third vehicle purchased through Bourne's. Although this purchase I will never forget. Spent most of the day at the dealership. I worked with Gre More

by pluizzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Peschel, Matt Aiello
Dec 03, 2018 -

Bourne's Auto Center responded

Thank you for your continued business. We are so sorry that happened on your way home, what an incredible disappointment. We appreciate your kind words and we are working to get it back to you as quickly as possible. If you need anything at all you certainly know where to find us. Thanks Again, Michael Kelley General Manager

December 03, 2018

Great Easy car buying experience. Found what I wanted online and Trevon helped me get into the car i wanted. Great dealership, great people. Thanks Tre. More

by Alterego
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Dec 04, 2018 -

Bourne's Auto Center responded

Thank you for your business! We are thrilled Trey was able to provide you with an easy buying experience. Our entire team appreciates your 5 star rating and amazingly kind words. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 02, 2018

Great and hassle free experience Had a great buying experience at Bourne‘s. Was able to test drive the two cars I was interested in to compare more easily. My trade in was evaluated w More

by Maxicano123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle! The 5 star experience you described from test drive to financing is EXACTLY what every customer should expect from our team. We are honored to have earned your recommendation and look forward to assisting those customers with the purchase of a quality pre-owned vehicle. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 01, 2018

Good Selection Awesome Staff Bourne had the right car at the right price so it was a no brainer to get the car there but Trevon made the experience fun and painless. Tre was frien More

by MattD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Dec 01, 2018 -

Bourne's Auto Center responded

We think you are awesome too! We are thrilled Trey and the rest of our team were able to provide you with easiest buying experience you have ever had. Trey is an amazing member of our team who is committed to a high level of customer service, we are fortunate to have him on our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 29, 2018

First Car Without the kindness of Sue Pereira, I don’t know how I would’ve handled buying my first car. Through the few days I worked with her, she was extremel More

by talva99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Pereira
Nov 29, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your first car! We are honored to have been a part of such an amazing and important memory in your life. Sue appreciates your recognition and I can assure you it was her pleasure assisting you. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 29, 2018

Best Car Buying Experience! My husband & I recently purchased a new truck at Bourne's auto & had a great experience! We worked with Greg & Shawn, they were both a pleasure to wor More

by KellyK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn in Finance sorry didn't get his last name, Greg Cummings
Nov 29, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned truck! We are thrilled that your buying experience with Greg and Shawn was "friendly, fast and funny." That is exactly what every customer should expect from our team. We appreciate your recommendation and encouragement. We look forward to assisting you again for your next purchase. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 29, 2018

Smooth and Effective Car buying process with Mario Lee. Mario Lee was my salesman and the best one I ever dealt with. 👍🏽 He was very attentive, professional and friendly. I really appreciate how much he More

by SandyA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center over the other dealerships you visited. We are honored to have earned your business and amazing 5 star rating. Jose, Mario, Dave and Amy appreciate your amazingly kind words. Your recommendation is extremely important to us and we look forward to assisting those customers with the purchase of a quality pre-owned vehicle. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 29, 2018

Second time's a charm.. This is the second vehicle I have purchased from Bourne's this year. My first car was totalled due to a collision with a deer, and when I needed anoth More

by NRL2112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Pereira
Nov 29, 2018 -

Bourne's Auto Center responded

Thank you for your continued business! We are sorry to hear about your car and the deer. Sue appreciates your kind words and I can assure you it was her pleasure assisting you with your purchase. The friendly, not pressure atmosphere you described is exactly what every customer should expect when shopping and/or purchasing a vehicle from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 28, 2018

Awesome Jose provided exceptional service throughout the process of purchasing my new vehicle. He was patient and informative and even had a sense of humor. W More

by Janitza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Nissan! It was an absolute pleasure assisting you with your purchase and we are thrilled our team was able to earn your recommendation and 5 star rating. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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