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Bourne's Auto Center

South Easton, MA

4.9
4,930 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,930 reviews

November 23, 2018

Quick and Painless Sue was amazing and made the process quick and easy. This is the second car I have purchased from them and I will be back in a few years when it’s tim More

by Billydias23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Pereira
Nov 24, 2018 -

Bourne's Auto Center responded

"Quick and Painless" is exactly what every customer should expect when purchasing a vehicle from our team. Sue appreciates your recognition and amazingly kind words. She is a dedicated professional who is committed to a high level of customer service, we are fortunate to have her on our team. We look forward to seeing you for your next purchase and in the meantime if we can be of any further assistance please let us know. Thanks Again, Michael Kelley General Manager

November 23, 2018

Awesome experience! Greg helped me out from the minute I walked in the door until I was ready to make a purchase. He made the process easy & painless - and I'm VERY happy More

by Christian756
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Peschel
Nov 24, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled our Sales Professional Greg Peschel was able to provide you with an awesome 5 star experience. I can assure you it was his pleasure assisting you. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 23, 2018

Great experience Excellent service from everyone at this dealership, I would highly recommend this place to anyone looking to buy a car. 5 out of 5 stars. More

by dmcabral98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2018 -

Bourne's Auto Center responded

Thank you for your business and for taking the time award us with 5 stars! We appreciate your high recommendation and look forward to assisting those customers. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 23, 2018

Infiniti q50 I was a first time car buyer and was really nervous about taking this step, I had a great experience at Bourne’s, I am extremely happy with my purchas More

by Sbibeault
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Pereira
Nov 24, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your first car buying experience. We are honored to have been a part of such an important and memorable time in your life. We appreciate your kind words and look forward to assisting you again in the future. In the meantime if we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 23, 2018

Purchase a SUV We had a terrific experience all the way around with Bourne’s. Thank you Mario and Carlos for your help. We are really excited about our new car. More

by Dpgarrity
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2018 -

Bourne's Auto Center responded

Looking good! We are thrilled you are excited about your purchase. Mario and Carlos appreciate your recognition and 5 star rating. They are both amazing members of our team who are committed to a high level of customer service. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 22, 2018

Great Dealership. My husband and I were pleased with this dealership,because they didn't heckle us and let us make our own decisions.We liked how they weren't pushy.We More

by Chevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Peschel
Nov 23, 2018 -

Bourne's Auto Center responded

Thank you for your business Derrick! It was an absolute pleasure assisting you and your wife with your purchase. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 21, 2018

Amazing! My experience was a excellent one! From beginning to end even when I was indecisive and second guessing such a huge purchase Jose Garcia was my wingma More

by cfamado11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2018 -

Bourne's Auto Center responded

Looking good! We are thrilled you had an amazing experience with our Master Certified Sales Professional Jose Garcia. It was his pleasure assiting you and he appreciates your amazingly kind words. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 21, 2018

Like Doing Business with a Friend I can not stress sufficiently how perfectly accommodating, patient and wonderful my buying experience at Bourne Auto with Client Executive Kim Bailey More

by Love My New Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled Kim and Shawn were able to earn your 5 star rating and amazingly kind words. They are both amazing members of our team and we are fortunate to have them. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 20, 2018

What an amazing experience! Trevon was absolutely wonderful during the entire process. I went once during the summer to him but nothing seemed to work. I went back to him a week More

by Kboothe66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Nov 20, 2018 -

Bourne's Auto Center responded

Thank you for your business and amazing 5 star rating. We are thrilled Trey was able to provide you with a wonderful buying experience. We appreciate your high recommendation and look forward to assisting those customers with the purchase of a quality pre-owned vehicle. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 20, 2018

TRE was awesome Had a great experience as I always have when buying my RAV 4. Within 1 day I was in my car. I have purchased my cars from Bournes since they opened th More

by Pat M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Clark, Trevon Hubbard
Nov 20, 2018 -

Bourne's Auto Center responded

Thank you for your continued business Pat! We are thrilled you are loving your Rav4. Trey, Jason and Jacqui appreciate your kind words and we are honored to have earned your 5 star rating. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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