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Bourne's Auto Center

South Easton, MA

4.9
4,942 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,942 reviews

November 07, 2018

Another great experience with Bourne! Last week, I bought a car from Bourne Auto. This is my second car that I’ve purchased with them – the first being the car that I traded in for the new More

by LLeBlanc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Cummings
Nov 08, 2018 -

Bourne's Auto Center responded

Thank you for your continued business. The great experience you described is exactly what every customer should expect from our team when shopping for and/or purchasing a vehicle. Greg appreciates your recognition and I can assure you it was his pleasure assisting you with your purchase. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 07, 2018

No pressure, extremely personable service experience This is my second car buying experience with Bourne Auto. They are always so personable, and make you feel comfortable. Greg C. and Dave Olsen were a More

by allid323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Nov 08, 2018 -

Bourne's Auto Center responded

Thank you for your continued business! We appreciate your 5 star rating and amazingly kind words. We look forward to assisting you again in the future. If in the meantime we can be of any assistance please do not hesitate to reach out. Thanks Again, Michael Kelley General Manager

November 07, 2018

Great experience Sue Pereira was great to work with. She found me a vehicle that fit the description of the type of car I was looking for. She was easily accessible an More

by JeffV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Pereira
Nov 07, 2018 -

Bourne's Auto Center responded

Thank you for your business and amazingly kind words about our Sales Professional Sue. She is an amazing member of our team and we are fortunate to have her. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 07, 2018

Customer service Great customer service..they made sale process very quick and painless. From beginning to end there was no painstaking process like most car dealershi More

by Mfinnegan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2018 -

Bourne's Auto Center responded

Looking good! Thank you for choosing Bourne's Auto Center for your pre-owned Ford Fusion. We hope you are loving the vehicle. Your recommendation is extremely important to us and greatly appreciated. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 07, 2018

Great experience! Plain and simple, theses guys are easy to work with. I came in, saw the car and within minutes I knew I had found my next ride. Mario treated me like More

by Jestrell5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2018 -

Bourne's Auto Center responded

Thank you for your business and recommendation! We appreciate your kind words and Mario appreciates your recognition. It was a pleasure assisting you with your purchase and if we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 07, 2018

My Miracle As a hard working mother wife and small business owner transportation is everything. I use my vehicle to travel to clients pick up my children and hus More

by Nakenya2919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2018 -

Bourne's Auto Center responded

Looking good! We are honored to have been a part of such an important moment in you and your families life! We hope you are loving the vehicle and I can assure you it was Mario's pleasure assisting you. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 06, 2018

Great experience!! Great experience with Mario and Shawn. Really helpful from start to finish. I was coming from a distance and they made the transaction well worth th More

by Jayd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored to have earned your business from quite a distance. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 06, 2018

Great People, Great Service After some research, I went in to Bourne's with the intention of test driving a Jeep Compass that I had found on CarGuru's website. It was the very be More

by SherriLynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your 5 star experience. We are honored to have earned your business and incredible feedback. The experience you described is EXACTLY what every customer should expect from our amazing team. Jose and George appreciate your recognition and I can assure you it was their pleasure assisting you. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 06, 2018

Great auto dealership i had recently totaled my car and wasn’t sure about how to go about getting a new one as quickly as possible. Kim was fantastic at answering my questi More

by Skottyk28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2018 -

Bourne's Auto Center responded

Thank you for your business and 5 star rating. It is unfortunate your other vehicle was a total loss, but we are delighted our team was able to get you into your vehicle quickly. We look forward to assisting you again in the future. In the meantime if we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 06, 2018

Treyvon is the man. Quick, easy and fast. Great prices. Salesman was awesome and very helpful. Would recommend this dealership to anyone looking to purchase a used auto v More

by Jmooree30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Clark, Trevon Hubbard
Nov 06, 2018 -

Bourne's Auto Center responded

We could not agree more, Trey is the man! We are fortunate to have him on our amazing team. We appreciate your business and recommendation. Trey certainly appreciates your recognition. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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