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Bourne's Auto Center

South Easton, MA

4.9
4,929 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,929 reviews

October 16, 2018

Quick & Easy We've purchased our last (4) vehicles from them and they've always been fair, fast and friendly. There's no haggling or high pressure sales tactics- More

by Car123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2018 -

Bourne's Auto Center responded

WOW! We are honored to have earned your business 4 times! The "fair, fast and friendly" is exactly what every customer should expect from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 16, 2018

Smooth Acquisition of My New Vehicle!! I arrived at Bourne's feeling pretty bereft at the recent loss of my beloved 2007 Honda CR-V. I knew I wanted another CR-V, and Greg Cummings was extr More

by Nichole D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Cummings
Oct 16, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Honda CR-V. We are thrilled that our Sales Professional Greg was able to provide you with a smooth buying experience. Our entire team appreciates your 5 star rating and high recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 15, 2018

Best auto dealership!!!! Nacho Jose was great to deal with!! Very professional!! It was a wonderful dealership and I am thrilled with my new car!! Very happy and I would reco More

by Carguy, suzy56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars and naming us the best dealership! It was a pleasure assisting you with your purchase and we are honored to have earned your business. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 15, 2018

Excellent service Easy and smooth buying experience. They fixed the body work that the truck needed with no issue and no extra cost. Great service in keeping you up to More

by Adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Oct 15, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned truck! It was a pleasure assisting you with your purchase. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 15, 2018

Bourne 6th car we’ve purchased from Bourne. Each time we have had a very positive experience. We will continue to purchase cars from Bourne Auto More

by Jim
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

Bourne's Auto Center responded

WOW! 6 Cars is amazing! I sold quite a few of those to you myself! We appreciate your kind words and 5 star rating. It is always a pleasure assisting you. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 15, 2018

No hassle, no pressure Shopping for a car is generally not thought of as something people look forward. But my experience here are Bourne's was awesome. Kim, my Sales Asso More

by HappyCustomer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

Bourne's Auto Center responded

We are thrilled your experience with Kim was awesome! We are honored to have earned your business. The experience you described is exactly what every customer should expect. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 15, 2018

Great team work Everyone I dealt with my purchase was great,I highly recommended trevor for your next purchase ,Any vehicle I wanted to test drive was readily availa More

by Bobs5335
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard, Caroline Simmons
Oct 15, 2018 -

Bourne's Auto Center responded

Thank you for your business! Looking good! We are thrilled to have earned your high recommendation and kind words. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 15, 2018

Fast, easy and simple! Mario made my car buying experience easy and understandable! Bourne’s offers amazing customer service and they work with you to get the vehicle you wa More

by Sbenevides1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2018 -

Bourne's Auto Center responded

"Fast, Easy and Simple" is EXACTLY what every customer should expect when shopping for a pre-owned vehicle at any of our dealerships! We are thrilled our team was able to deliver a 5 star experience and earn your business. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 14, 2018

No haggling, right pricing Large selection of quality previously owned vehicles, priced to sell. Easy financing with many lenders, including many hometown banks and credit unio More

by Trisheich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Oct 15, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. We are thrilled you loved our "No Hassle" pricing and customer service commitment and found your experience to be "friendly and efficient." If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 14, 2018

Exceptional experience I drove almost two hours to look at a few cars that I had seen online. Greg C. Was very efficient in showing me the vehicles and extremely knowledgeab More

by MelissaShef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Oct 14, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center from over 2 hours away! We are thrilled our team was able make your travel worth it! The experience you described with our Sales Professional Greg and Finance Director Carlos is exactly what every customer should expect from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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