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Bourne's Auto Center

South Easton, MA

4.9
4,942 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,942 reviews

October 17, 2018

The Best Dealership I have EVER worked with. From start to finish, the staff at Bourne's were attentive, patient and honest. I worked with Amy, George, and Kim and I really consider them my TEAM More

by CCCW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
4.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2018 -

Bourne's Auto Center responded

Thank you for your amazingly kind words about our/your TEAM! The experience you described is exactly what every customer should expect when shopping for and/or purchasing a vehicle from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 17, 2018

Car purchase Thank you to Trey, Carlos, Dallas and Jose for making purchasing a car so easy. I was dreading going through the process of buying a new car until I m More

by Hunter12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Oct 18, 2018 -

Bourne's Auto Center responded

We are thrilled you are loving your new to you Jeep! Jose, Trey, Dallas and Carlos appreciate your recognition and I can assure you it was their pleasure assisting you with your purchase. We appreciate your referrals and look forward to providing them with the same "No Hassle" buying experience. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 17, 2018

Bmw in great condition This is the second time I buy a car from Bourne’s Great service, no pressure and quick communication. Recommended ! Trey was great and very respons More

by Estankov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Oct 17, 2018 -

Bourne's Auto Center responded

Thank you for your continued business! It is an absolute pleasure assisting you with your purchase. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 16, 2018

Quick & Easy We've purchased our last (4) vehicles from them and they've always been fair, fast and friendly. There's no haggling or high pressure sales tactics- More

by Car123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2018 -

Bourne's Auto Center responded

WOW! We are honored to have earned your business 4 times! The "fair, fast and friendly" is exactly what every customer should expect from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 16, 2018

Smooth Acquisition of My New Vehicle!! I arrived at Bourne's feeling pretty bereft at the recent loss of my beloved 2007 Honda CR-V. I knew I wanted another CR-V, and Greg Cummings was extr More

by Nichole D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Cummings
Oct 16, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Honda CR-V. We are thrilled that our Sales Professional Greg was able to provide you with a smooth buying experience. Our entire team appreciates your 5 star rating and high recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 15, 2018

No hassle, no pressure Shopping for a car is generally not thought of as something people look forward. But my experience here are Bourne's was awesome. Kim, my Sales Asso More

by HappyCustomer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

Bourne's Auto Center responded

We are thrilled your experience with Kim was awesome! We are honored to have earned your business. The experience you described is exactly what every customer should expect. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 15, 2018

Best auto dealership!!!! Nacho Jose was great to deal with!! Very professional!! It was a wonderful dealership and I am thrilled with my new car!! Very happy and I would reco More

by Carguy, suzy56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars and naming us the best dealership! It was a pleasure assisting you with your purchase and we are honored to have earned your business. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 15, 2018

Fast, easy and simple! Mario made my car buying experience easy and understandable! Bourne’s offers amazing customer service and they work with you to get the vehicle you wa More

by Sbenevides1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2018 -

Bourne's Auto Center responded

"Fast, Easy and Simple" is EXACTLY what every customer should expect when shopping for a pre-owned vehicle at any of our dealerships! We are thrilled our team was able to deliver a 5 star experience and earn your business. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 15, 2018

Bourne 6th car we’ve purchased from Bourne. Each time we have had a very positive experience. We will continue to purchase cars from Bourne Auto More

by Jim
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

Bourne's Auto Center responded

WOW! 6 Cars is amazing! I sold quite a few of those to you myself! We appreciate your kind words and 5 star rating. It is always a pleasure assisting you. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 15, 2018

Excellent service Easy and smooth buying experience. They fixed the body work that the truck needed with no issue and no extra cost. Great service in keeping you up to More

by Adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Oct 15, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned truck! It was a pleasure assisting you with your purchase. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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