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Bourne's Auto Center

South Easton, MA

4.9
4,927 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,927 reviews

September 15, 2018

Simple and straight forward buying experience Super friendly and easy buying experience. I would start here again for another vehicle purchase. Mark and George were great, their follow up was perf More

by Bchase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Aufiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2018 -

Bourne's Auto Center responded

Thank you for your business and for awarding us with 5 stars! We are thrilled you found our "No Hassle" pricing and customer service commitment to be "simple and straight forward." If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 15, 2018

excellent service Had 2 different occasions that used Bourne's Auto Center and. Both times they did an excellent job. Lucas and his staff are professional and I would More

by Gary1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Septelka
Sep 16, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your collision repair needs. Lucas and his team appreciate your kind words and I can assure you it is their pleasure assisting you. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 15, 2018

Awesome Experience! Had a great experience with David Pair and Shawn the Business Manager. Total class act over there and awesome to work with. Love my new used Lexus!! More

by brangeo1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2018 -

Bourne's Auto Center responded

We are thrilled you are loving your Lexus and your experience was awesome. David and Shawn appreciate your recognition and kind words. It was their pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 15, 2018

Overall great experience ! Good service, everyone has great energy and good chemistry! Would recommend more people to go here. No terrible sales pressure and the service is pret More

by TJ3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Aufiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Sep 16, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are honored to have earned your 5 star rating and recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 15, 2018

Easiest car buying experience ever! When I unexpectedly had to replace my car, I went to Bourne on the recommendation of a friend. From the first interactions on-line and over the phone More

by bluecargirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Aufiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline Simmons
Sep 16, 2018 -

Bourne's Auto Center responded

Thank you for your amazingly kind words! We are thrilled you recognized and enjoyed our culture. The experience you described, from initial inquiry to delivery,is exactly what every customer should expect from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 15, 2018

Zero Pressure, Genuine People Mark and Carlos were extremely helpful throughout the entire process. I met with Mark on day one to go over cars I liked and while I was waiting for More

by McSherry1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Aufiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Kia Optima. The experience you described with our, Sales Professional Mark Auferio, is exactly what every customer should expect when shopping for and/or purchasing a vehicle from our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 14, 2018

Incredible service I would recommend Bourne's Auto to everyone ! We worked with Jose Molina and from start to finish he was great! The whole process was quick and easy! More

by Toyota Tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline Simmons
Sep 14, 2018 -

Bourne's Auto Center responded

Thank you for your business and 5 star rating! Looking good! Jose appreciates your recognition and amazingly kind words. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 14, 2018

Service Above & Beyond! Excellent customer service by Trey Hubbard! Trey handled the car sale for my daughter who bought a very nice 2014 Jeep Cherokee. My daughter lives in More

by TGervais
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Sep 14, 2018 -

Bourne's Auto Center responded

Thank you and your daughter for your business! We are thrilled trey was able to assist with your logistics and make it as easy as possible for you both. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 13, 2018

Superior experience! We definitely found our car at Bourne’s. Trey was extremely helpful and went above and beyond! Great person and salesman! I would definitely recommend More

by Anduski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Sep 13, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored to have earned your business. Trey appreciates your kind words and recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 12, 2018

Very fast and accomadating it was my first time buying a car and the employees there were kind, on top of everything and I purchased my car with a good deal. Bourne registered m More

by dgordon56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Pereira
Sep 12, 2018 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with 5 stars! It was an absolute pleasure assisting you with your purchase. We look forward to servicing your vehicle and seeing you for your next purchases as well. In the meantime if we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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