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Bourne's Auto Center

South Easton, MA

4.9
4,946 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,946 reviews

June 25, 2018

Very professional! Best car buying experience I’ve ever had! I dealt with Kim Bailey, she was extremely helpful and knowledgeable. I would definitely buy another car usi More

by Ts021784
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2018 -

Bourne's Auto Center responded

We are so incredibly proud of our Sales Professional Kim Bailey! We are thrilled she was able to provide you with the best car buying experience you have ever had! We appreciate your business and look forward to assisting you with your next purchase. In the meantime if we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 25, 2018

Recommended dealer! Jose Garcia helped me get into my 2011 Chevy Equinox when I was in a situation where I needed a car fast. The whole team was very helpful and great an More

by Scottierob115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned 2011 Chevy Equinox. It was a pleasure assisting you with your purchase. We are honored to have earned your 5 star rating and high recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 23, 2018

Great My overall experience in financing a car at bourne’s Auto center was great. Everything went smoothly thanks to Greg Cummings highly recommend him to a More

by Wilson2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Cummings
Jun 25, 2018 -

Bourne's Auto Center responded

Looking good! We appreciate your business and amazingly kind words. Greg appreciates your recommendation and I can assure you it was his pleasure assisting you. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 23, 2018

Overall very satisfied with the experience laidback shopping experience,we worked with trey he's great we test drove several vehicles and compared prices and found Bournes to be the best around More

by Kristen123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Jun 25, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. We are thrilled our Sales Professional Trey was able to provide you with "laid back, no pressure" buying experience. That is exactly what every customer should expect from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 23, 2018

Positive Experience Since I don't buy a car very often, I forget how unpleasant it is at most dealerships. As long as Bourne maintains the "no pressure" approach and con More

by JoeDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Jun 25, 2018 -

Bourne's Auto Center responded

WOW! Thank you for your business and amazingly kind words. The experience you described is exactly what every customer should expect when shopping for and/or purchasing a vehicle from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 23, 2018

Great experience I found this dealership on carmax. They have a huge variety of diffrent cars/suv/trucks. I had already had my mind set on the one I wanted. I went in More

by Tbones80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. It was a pleasure assisting you with your purchase and we are thrilled you found your experience to be hassle free. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 22, 2018

Great job Mario Awesome job he’s one of the best I will recommend often I will always come back to Bourne I appreciate the service thanks .I will always come back and More

by Rdiggs99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Lexus! It was a pleasure assisting you with your purchase. We are honored to have earned your future business and recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 22, 2018

I’ll be back I’m 51 years old so I’ve dealt with a lot of car dealerships in my life time and this was the best by far. From the sales associate (Gregg Cummings) t More

by Yt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Jun 23, 2018 -

Bourne's Auto Center responded

WOW! We are thrilled Greg and Carlos were able to provide you with the best car buying experience you have ever had! We are honored to have earned your business and your future business as well. In the meantime if we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 22, 2018

AWESOME!!! I'm speechless! Everyone I had an opportunity to work with was so awesome. I would highly recommend Bourne's Auto Center for your vehicle needs you w More

by GSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Jun 23, 2018 -

Bourne's Auto Center responded

This is AWESOME! We are incredibly honored to have earned your amazing 5 star rating. It was a pleasure assisting you with your purchase and we appreciate your business and high recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 22, 2018

Exceptional Customer Service I give Bourne’s a A plus rating overall. Everyone from the front desk to the finance manager made my cut buying experience a real joy. All employees w More

by Jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tori Gourdin (sales)
Jun 25, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars and an A+ Rating! We appreciate your business and it was our pleasure assisting you . If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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