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Bourne's Auto Center

South Easton, MA

4.9
4,946 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,946 reviews

May 15, 2018

Awesome experience Greg was extremely professional, polite, knowledgeable and made us feel very comfortable. I have bought many cars and this was by far the best experie More

by Carla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Cummings
May 16, 2018 -

Bourne's Auto Center responded

Looking Good! We are thrilled you had an awesome experience and are happy with your Chevy Silverado. We appreciate your business and Greg appreciates your recognition. We could not agree more with your assessment of Greg's character, we are fortunate to have him on our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 15, 2018

They managed to pull it off! From beginning to end, this was an awesome experience. They made sure I was content throughout the whole process from test driving on day one, to driv More

by BMW328Sport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned BMW 328 Sport! It was our pleasure assisting you with your purchase and we are thrilled you are enjoying your beautiful BMW. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 15, 2018

Simple,straight to the point,best of all no hassle. It was a great experience, Mark Aufiero was a pro. He helped me immediately after my original salesperson suddenly fell ill and had to leave.I walked More

by Praying mantis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Aufiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your low mileage pre-owned Mustang! We appreciate your amazingly kind words and 5 star rating. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 15, 2018

Stellar customer service! I had an experience in the collision center that will make me a customer for life of Bourne's. They went above and beyond the call of duty. I recently More

by sarahdal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Septelka, Matt Aiello
May 17, 2018 -

Bourne's Auto Center responded

WOW! We are incredibly honored to have earned your business for life! We are proud of our team members Matt and Lucas. They are dedicated professionals who are committed to a high level of customer service. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 14, 2018

Best Car Buying Experience and Dealership Around New England Best experience purchasing a vehicle! Everything is priced right and they have a lot of inventory to choose from. Bourne's made the process of buying More

by Beyond Chic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sue Pereira
May 15, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Infiniti Q50. We are thrilled you are loving your vehicle and that our team was able to earn your recommendation. Sue appreciates your kind words and we can not agree with you more that she is fantastic. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 14, 2018

Great experience Best experience purchasing a vehicle! Bourne's made the process of buying a car SO easy and no hassle. Sue Pereira was my sales person and she was a More

by mbodie19
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Pereira
May 15, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored to have earned your business and recommendation. The "Easy and No Hassle" experience is exactly what we expect from our team. Sue is a dedicated professional who is committed to a high level of customer service, we are fortunate to have her on our amazing team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 12, 2018

Best Dealership Around Hands-down the best experience I have had at a dealership. I have been on the hunt for a car for weeks and have had terrible experiences at all the de More

by sydcrook12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Pereira
May 15, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to award us with 5 stars! We appreciate you naming us the "Best Dealership Around!" The experience you described driving 5-6 cars and taking the vehicle home in the same day is exactly what we expect from our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 12, 2018

Best Car Buying Experience Right from the first phone call inquiry, our salesman, Greg Cummings, was outstanding. Between his professionalism, follow-up and great attitude...plu More

by MJM Productions
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Cummings
May 15, 2018 -

Bourne's Auto Center responded

Thank you for your amazingly kind words. We are honored to have earned your business and your future business. The experience you described is exactly what every customer should expect when shopping for and/or purchasing a vehicle from our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 12, 2018

Awesome People!! We travelled all the down from Maine and was caught in some heavy Boston traffic. So we was running at bit late. Gave them a call on the phone to let More

by Bruce Raymond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center all the way from Maine! The A+ customer service experience you described is exactly what every customer should expect from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 12, 2018

Great Service Mark was a great example of customer service. From the first phone to the day we drive away with the car he was informative, available, and a partner More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Aufiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle! We are thrilled you had an enjoyable shopping experience with our Sales Professional Mark Auferio. He appreciates your recognition and I can assure you it was his pleasure assisting you. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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