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Bourne's Auto Center

South Easton, MA

4.9
4,778 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,778 reviews

January 19, 2018

Efficient and easy Knew what I wanted, process was real easy. Jose was efficient and had answers for any questions I had. Very accommodating! Their inventory was well ba More

by Qwer1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and for awarding us with 5 stars! The experience you described, "efficient and easy" is exactly what every customer should expect from our team. We appreciate your business and if we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 19, 2018

Service was phenomenal and staff was professional and courte I walked into Bournes knowing what i wanted but unsure of what i was going to find. I was greeted by a warm staff and a sales woman by the name of Sue More

by Anatoli Kotsalidis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Pereira
Jan 20, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned 2017 Nissan Altima. It was an absolute pleasure assisting you and your parents with your purchase and financing of the vehicle. Sue and David appreciate your recognition and amazingly kind words. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 18, 2018

Diligent My experience at Bourne's was amazing. My salesman did everything in his power to work with me & get me into my dream car. He was very diligent and ea More

by Derek@89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We could agree more, we think Jose is amazing. Jose is a dedicated professional who is committed to a high level of customer service, we are fortunate to have him on our team. He certainly appreciates your recognition and amazingly kind words. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 18, 2018

I’d 100% recommend to anyone Great experience! My first time ever entering into a Car dealership to purchase a car and things definitely went better than I expected. They were ver More

by Jbernabel89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik, Caroline Simmons
Jan 20, 2018 -

Bourne's Auto Center responded

WOW! Thank you for amazingly thorough 5 star rating of your experience at our dealership. We honored to have earned your business and high recommendation. The chill experience when entering our showroom and the quick response to your initial email is exactly what we expect from our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 18, 2018

Easy process I came in to look at a few cars and Mario was super helpful! This was by far the easiest car purchasing experience that I've ever encountered! I didn' More

by Justin P Trible
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Jan 20, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars Justin! It was an absolute pleasure assisting you with your purchase. The experience you described is EXACTLY what every customer should expect when shopping for or purchasing a pre-owned vehicle from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 18, 2018

Review Great customer service. Shawn was fast and a great person to work with. The service was great and went lot faster than expected. I would recommend Bou More

by Mackd2424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Shawn Weir
Jan 20, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Cadillac. We are thrilled that your experience was fast and our team was able to earn your recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 17, 2018

Good people Very friendly and helped me alot to get a great car an good deal. Sean an Tre did an excellent job on helping me out also Carlos with the financing More

by Cthomas524
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard, Shawn Weir
Jan 17, 2018 -

Bourne's Auto Center responded

Looking Good! We appreciate your business and your amazingly kind words. Trey and Shawn appreciate your recognition and kind words. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 17, 2018

"Great Team" Entire staff was very informative, and helpful. My daughter bought her first car through this dealership, had a great experience with better financin More

by Cheryl Muttart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Greg Peschel
Jan 17, 2018 -

Bourne's Auto Center responded

Thank you for your continued business! We are honored to have earned you and your daughter's business. It was an absolute pleasure assisting you with your purchase and arranging competitive financing. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 15, 2018

Great selection and great service This dealership has a great selection of vehicles and the service is the best I’ve seen! Our salesman Trey was great and on point. He has an outstandi More

by dfalkenstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Jan 17, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle! It was an absolute pleasure assisting you with your purchase. Trey appreciates your amazingly kind words, recommendation and 5 star rating. We could not agree more that Trey is great and we are fortunate to have him on our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 13, 2018

Sue was great - Review by Chuky Sue the sales lady did a fantastic job helping me purchase a 2017 Sonata. The workers are friendly and very helpful. Definitely check it out, they hav More

by chukythedodger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Pereira
Jan 13, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and awarding us with 5 stars. We appreciate your business and recommendation. If we can be of any further assitance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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