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Bourne's Auto Center

South Easton, MA

4.9
4,944 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,944 reviews

January 26, 2018

Highly recommend this dealship I just purchased my 4th vehicle at Bourne's and had another fantastic transaction! This is the only dealership my family shops at. I dealt with David More

by kelly j graham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2018 -

Bourne's Auto Center responded

WOW! 4 Vehicles is amazing! We are honored to have earned you and your family as a loyal customers. We appreciate you taking the time to review your experience and for awarding us with 5 stars! If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 25, 2018

Very pleasant Everyone at Bourne’s was super helpful and made sure my needs were met! Highly recommend!! John was awesome!! Service was awesome when I needed my hea More

by Hms512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kory Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Clark
Jan 26, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience! We are thrilled our Sales and Service team was able to earn your 5 star rating. Your high recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 25, 2018

Very nice people The people here are very nice. Sue held the car I was interested in for longer than she was supposed to and when she didn't have to. I am very gratefu More

by MaraJade13243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Pereira
Jan 26, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center to replace your totalled vehicle. We are aware how stressful it can be going through the total loss process and we are happy our team was able to make it easier for you. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 24, 2018

Best experience Kim was incredible to work with and very patient. I would absolutely recommend her and this dealership to everyone! Thank you Kim for your help! More

by Dodger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2018 -

Bourne's Auto Center responded

Thank you! We appreciate your business and amazing 5 star rating. We could not agree more that Kim is incredible. She is a dedicated professional who is committed to a high level of customer service and we are fortunate to have her on our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 23, 2018

Super friendly and helpful! I was in the market for a CR-V and had done A lot of research. I took to the internet to find a dealership. After reading reviews from many in not o More

by Nicole S-F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Jan 23, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. Kim, Matt and our entire team appreciate your recognition and amazingly kind words. We are thrilled we were able to earn your recommendation and look forward to providing those customers with the same "No Hassle" buying experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 23, 2018

Purchased a 2011 used vehicle Greg and all the staff at Bourne’s were more than helpful and made the whole process completely painless and a great experience. Would highly recomm More

by DC21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Peschel
Jan 23, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled Greg and the rest of our team was able to earn your 5 star rating and high recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 22, 2018

Great experience at Bourne’s! Great car buying experience! From Tre addressing all my questions to Sean making the financing a smooth process, it’s just a great place to buy a car! More

by D.Temple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Jan 23, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are honored to have earned your business and amazing feedback. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 22, 2018

A pleasure David was very helpful & personable. We test drove 3 vehicles. Bourne is no stress, no haggle easy process. I will recommend to friends. Thank-you. More

by pmdavis7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience with our Sales Associate David Pair. The experience you described is exactly what every customer should expect when shopping for and/or purchasing a vehicle from our dealership. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 21, 2018

Very pleasant from start to and through delivery There is a lot of great competition out there. The best a dealership can do is give great customer service demonstrated by every professional during t More

by Kat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa
Jan 23, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and for awarding us with 5 stars. We are aware that there are many choices when it comes to purchasing a pre-owned vehicle and we are honored that we were able to earn your business. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 20, 2018

smile, calm, efficient, value, all complete quickly! I walked around the lot, not chased by any sales people and asked questions they answered and reassured would be a painless value-based car-buying exp More

by 2018 Redline Amped
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Very nice new receptionist— dnremember her name though : /, Matthew Cygielnik, Shawn Weir
Jan 20, 2018 -

Bourne's Auto Center responded

WOW! Thank you for the amazingly kind words about our amazing team. We are honored to have earned your business, 5 star rating and recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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