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Bourne's Auto Center

South Easton, MA

4.9
4,922 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,922 reviews

December 29, 2017

Great car experience We came in and met with Jose and sat down to look at all the cars available. He was friendly and patient and was able to answer questions without maki More

by Conundrum_11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Dec 30, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Honda Civic! We are thrilled we had the vehicle that best fit your needs and other vehicles for you to compare in order to make the best decision possible. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 29, 2017

Fast easy experience! This was such an amazing dealership to work with! They made the process of buying my first car so easy! They explained everything so well. Also, the p More

by Sarah98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2017 -

Bourne's Auto Center responded

"Fast and Easy" is exactly what every customer should expect when purchasing a vehicle from our dealership. We are honored that we were able to earn your business and amazing 5 star rating. Your high recommendation is extremely important to us and we look forward to assisting those customers with their automotive needs. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 28, 2017

5+stars I shopped for months for the car I wanted, test drove many, and Bourne's Auto Center had the 2015 Acura RDX I wanted for THOUSANDS less than every oth More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Dec 29, 2017 -

Bourne's Auto Center responded

WOW! The experience you described is EXACTLY what every customer should expect when purchasing a vehicle from our dealership. Working with our Express Team prior to your visit is a HUGE time saver! Amy, Trey and Shawn appreciate your recognition and amazing 5 star rating and I can assure you it was a pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 27, 2017

Couldn’t ask for anything better! I picked up my new to me Volvo Xc 60 today! I love it! Everything went perfect, working with Matt, Jose, and Rich was a pleasure. If you are thinking More

by Trey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Schiffer, Matthew Cygielnik
Dec 29, 2017 -

Bourne's Auto Center responded

Thank you for your continued business Tracy! It was our pleasure assisting you with your new to you Volvo XC60 purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 27, 2017

Great people and really help the process Great dealership and people who help out in every way they can. Made the process really simple and easy to handle. Worked with me and helped out so mu More

by Ewestcoat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Cromwell
Dec 29, 2017 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored we were able to earn your business and amazingly kind words. If we can be any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 27, 2017

A+ experience from the sales , general manager , finance Great crew. It was a breath of fresh air to deal with this dealer. Sue (sales associate) worked very hard to get me my Touareg for the best price pos More

by msalhaVW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik, Sue Pereira
Dec 29, 2017 -

Bourne's Auto Center responded

Thank you for your business Maher! It was our pleasure assisting you with the purchase and financing of your VW Touareg. We appreciate your 5 star rating and your amazingly kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 27, 2017

Fairly quick and painless process to get a car! Great people - Greg and Matt were very helpful and knowledgeable! There were some issues with paperwork, as we had just recently moved to MA from out More

by s.landes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik, Greg Peschel
Dec 29, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. It was our pleasure assisting you with your purchase. We apologize for the late communication and additional paperwork that was required. We are thrilled you are happy with your vehicle and if we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 26, 2017

Excellent experience! Amazing staff that worked with me every step of the way! Everyone was friendly and made my car buying experience easy with no pressure! Highly recomme More

by Mcd75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Dec 29, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to award us with 5 stars! It was our pleasure assisting you with your purchase and we appreciate your business. Your high recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 26, 2017

Buying a car was as easy, as it should be. Great people, no pressure from sales. I was handed the keys and test drove of the lot alone so I could get a feel for the vehicle. The sales lady Sue More

by Mike54321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik, Sue Pereira
Dec 29, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. It was our pleasure assisting you with your purchase. Sue certainly appreciates your recognition. We are thrilled you enjoyed our unaccompanied test drives in order to provide you with comfortable driving experience with "No Hassle." If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 26, 2017

Great experience It was the best experience I have ever had in dealing with dealerships friendly kind service i would recommend to anyone who is looking to purchase a More

by Azorean1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2017 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! Your business and recommendation is extremely important to us and much appreciated. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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