Back

Bourne's Auto Center

South Easton, MA

4.9
4,924 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
Contact Dealership

135 Belmont Street

South Easton, MA

02375

Directions

By Type

Showing 4,924 reviews

November 07, 2017

Another great experience This is the 3rd car I have purchased from Bourne's (2 for myself and 1 for my mom). Each time the experience has been great. Very easy to deal with More

by Banshee11
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2017 -

Bourne's Auto Center responded

WOW! Thank you for your continued business. We are honored to have you and your family as loyal customers. The experience you described with Amy, David and Carlos is exactly what every customer should expect. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 07, 2017

Great buying score I have bought 3 cars from Bourne’s. Great experience and easy transactions. David Pair was great to work with. His communication and follow through we More

by Pn1115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2017 -

Bourne's Auto Center responded

Thank you for your continued business! We appreciate you taking the time to award us with 5 stars. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 04, 2017

Hats off to Jose! Met with Jose. He was professional, approachable, well dressed, had a sense of humor. Came in on his day off facilitate the Sale. Great Job! More

by jane123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Nov 10, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are honored we were able to earn your 5 star rating! Jose appreciates your recognition and incredibly kind words. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 02, 2017

Very happy Trey is such a sweet and helpful person and was a pleasure working with and Carlos was very nice and good at helping me understand the process and my More

by lindsssxxo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Nov 02, 2017 -

Bourne's Auto Center responded

Those are some incredibly kind words about our Sales Associate Trey. We could not agree more that Trey is amazing member of our team. He certainly appreciates your recognition as does Carlos and I can assure you it was their pleasure assisting you. We are thrilled you are enjoying your vehicle and we appreciate your business. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 01, 2017

Excellent buying experience! Jose was incredibly easy to work with. We came in, explained our need for a larger vehicle for a growing family, and he quickly recommended several ve More

by Mestea329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean
Nov 02, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to award us with 5 stars! We are honored to have earned your business and your 5 star rating. The experience you described is exactly what every customer should expect when shopping for, purchasing and financing their pre-owned vehicle at our dealership. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 01, 2017

Refered by Lisa Sweet sale Assosiate Jose both were wonderfu Honestly there was no pressure, Great Customer service skills, Very knowledgeable about the vehicle. Very prompt didn't keep us waiting, Large Invent More

by ecutts154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Sweet outstanding employee. Very happy with her being involved with Josee, Matthew Cygielnik
Nov 03, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled when our non-sales employees to recommend us to their friends and family and Lisa has continued to do just that. Lisa, Jose, Matt and our entire team appreciate your kind words and it was a pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 31, 2017

Responsive, honest, no jassrl Responsive, honest, no hassle , explained things about the car well. Got us copied of carfax and other car history info. Coordinated delivery efficien More

by Bisher Hashem
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. The 5 star experience you described, "responsive, honest and no hassle" is exactly what we expect from our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 30, 2017

Great experience This dealership was great and so helpful. Gave me top dollar for my trade in and they where so easy to work with. Would definitely recommend to everyo More

by Juke812
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Caroline Simmons, Scott Santos
Nov 03, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with 5 stars. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 29, 2017

Unprecedented response after human error. Class act! I have purchased a lot of vehicles from dealers over the years and have never experienced a dealership more willing to do what they can to repair a More

by Kageuscg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Shockley, Andrew Gesner
Nov 03, 2017 -

Bourne's Auto Center responded

First and Foremost, thank you for serving our country! We apologize about the miss communication with our Sales Associate, but we are thrilled Andy and Evan were able to resolve the issue and ultimately earn your business. Andy appreciates your kind words and I can assure you it was his pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 29, 2017

No Pressure Buying Experience I liked that you were not followed around by sales reps. They scan your license then give you keys to cars you're interested in test driving. They pro More

by Susan Solimini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Pereira
Nov 03, 2017 -

Bourne's Auto Center responded

Thank you for taking the time review your experience. The experience you described is exactly what we expect from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

...
347
...