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Bourne's Auto Center

South Easton, MA

4.9
4,942 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,942 reviews

October 28, 2017

Exceptional Service!! All I can say is that this dealership goes above and beyond for their customers! This would have to be the 1st place hassle free to treat you with no More

by Stacey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Oct 28, 2017 -

Bourne's Auto Center responded

WOW! Thank you for your amazingly kind words. We do everything we can to make sure our customers are satisfied and it is amazing feeling to hear it directly from a satisfied customer. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 28, 2017

Excellent customer service no pressure David was great with helping me choose my vechile I looked at it online called made an appointment and got the opportunity to meet a great person he d More

by Stacy Mendes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your 5 star experience! We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. David appreciates your recognition and recommendation. I can assure you it was his pleasure assisting you with your purchase. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 28, 2017

Honda sport Evan was great and so flexible and I appreciated Him coming in on his day off, communicating via text and expediting my purchase. This is my 2nd purc More

by Tyrell23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan
Nov 03, 2017 -

Bourne's Auto Center responded

Thank you for your continued business! We are honored to have you as a loyal customer. Evan appreciates the recognition and it was his pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 28, 2017

Sales Mario Lee provided me with an outstanding customer service. I felt like a valued customer. He took his time to listen to my needs and delivered on it. More

by arturGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. Mario is a dedicated professional who is a committed to a high level of customer service, we are fortunate to have him on our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 28, 2017

time for a new car I called Andy and set up a date to look at a couple of vehicles he knew what I wanted and had them ready for me to see. He gave me a fair trade in on More

by many cars
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Gesner
Oct 28, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled we were able to earn your 5 star rating. The experience you described is exactly what every customer should expect when shopping for and ultimately purchasing a vehicle. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 27, 2017

Quick buying process This was my first experience with Bourne's auto. I already had a car in mind and found the car online and when I finally made it there I was very surp More

by SnS!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Oct 28, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. The experience you described in dealing with our "Express Team" is exactly what every customer should expect. The goal of the express team is to get you all of the information you need before entering the dealership and expediting the process once you arrive. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 25, 2017

Fantastic Car Buying Experience- Ask for David Pair I just purchased a vehicle from Bourne's Auto. The entire process was extremely smooth and effortless. I received an email with a hassle free price pr More

by Taken124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. The 5 star fantastic buying experience you described with our Sales Associate David Pair is EXACTLY what every customer should expect when purchasing a vehicle from our dealership. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment and we look forward to assisting you with your next purchase. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 25, 2017

Best car buying experience Jose was very helpful in helping me pick out a car and was patient when I wanted to test drive a couple. He seemed very honest and I felt very comfort More

by Danyelle Ledbetter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at our dealership! We are honored to have earned your 5 star rating and your business. Jose and David appreciate your recognition and it was their pleasure assisting you with your purchase and financing. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 24, 2017

Love Kim she’s awesome Kim was very friendly and knew what she was talking about. She made the car buying process very easy and fun! She made me feel very comfortable with e More

by Cnormandie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2017 -

Bourne's Auto Center responded

WOW! We think you are awesome as well! Thank you for your business and for amazingly kind words and feedback about our amazing Sales Associate, Kim. I can assure you it was her pleasure assisting you with your purchase and addressing your pre-delivery concerns. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 23, 2017

Great Service! I recently bought a car from Bourne Auto, and it was a great experience. The people were friendly and helpful, and the prices were great. As advertise More

by HappyCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Oct 25, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. It was our pleasure assisting you with your purchase. Your recommendation and 5 star rating are extremely important to us. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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