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Bourne's Auto Center

South Easton, MA

Overview
Employees
Reviews
Vehicles
4.9
4,922 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,922 reviews

July 11, 2023

Kevy was a very awesome and got me the suv that I wanted 🙏🏼 Jose was helpful when I picked up my vehicle. More

by rmercado9692
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
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Jul 11, 2023 -

Bourne's Auto Center responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Kevy to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Mike Kelley General Manager

July 11, 2023

Have bought all my cars through Bourne and and alway got great service and the sales staff are fantastic More

by Oshea88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2023 -

Bourne's Auto Center responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Kelley General Manager

July 09, 2023

Great experience. Quick and painless. Jose made the process easy. Found just what we were looking for at a price that was very fair for 2023. Thank you Bourne Auto C More

by jkilkenny
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2023 -

Bourne's Auto Center responded

Thank you so much for choosing Bourne's Auto Center! Congrats on your new purchase, and let us know if Jose can be of any more assistance! Mike Kelley General Manager

July 08, 2023

Excelente trabajo de Jose M. y compañeros, al hablar español se facilito mucho la compra de mi carro. More

by morenomz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Report | Print
Jul 10, 2023 -

Bourne's Auto Center responded

Thanks for your feedback on your recent visit to Bourne's Auto Center. It's great to hear that Jose were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Mike Kelley General Manager

July 06, 2023

Jose worked with me to find the right car and made the buying experience easy as possible. Would recommend More

by tommygrondin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2023 -

Bourne's Auto Center responded

Tommy, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Jose can do to assist you, please do not hesitate to let us know. We are always happy to help! Mike Kelley General Manager

July 05, 2023

Jose was so patient, helpful and attentive! Wonderful and stress free experience. Love our new vehicle! More

by Rleeconner31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2023 -

Bourne's Auto Center responded

Thank you for taking the time to share your thoughts on working with Jose and our team. We're glad to hear we delivered such a great experience! Mike Kelley General Manager

June 25, 2023

Always liked this dealership. Although I did not purchase a vehicle, I will go back. More

by jcpjcp0305
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevy Lima
Report | Print
Jun 26, 2023 -

Bourne's Auto Center responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Kelley General Manager

June 02, 2023

Dishonest business practices related to the sale with my wife. Fake warranty made her miss work twice because “the parts didn’t come in.” More

by Mmccue2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kory Peterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Sandler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Aufiero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jarred Robson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2023 -

Bourne's Auto Center responded

We are incredibly sorry that there have been issues getting the correct parts and addressing your A/C and Sunroof concerns. We have come up with solution with your wife for when the parts do come in that seems to work for her. We will stand behind this repair and get this resolved for you with as little inconvenience as possible moving forward. If you would like to speak with me directly I can be reached at 508-230-2903. Michael Kelley General Manager

June 02, 2023

It’s been 8 years since I purchased a vehicle and have things changed.I test drove, got a trade in valuation, did the paperwork and has my new truck registered and insured and was driving it home within 2 More

by Scott Ripley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2023 -

Bourne's Auto Center responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Mike Kelley General Manager

May 31, 2023

Amazing experience. Be sure to see Kyle. He will make sure you are taken care of. More

by Phitch2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bloom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Report | Print
Jun 01, 2023 -

Bourne's Auto Center responded

It's fantastic to hear that Kyle provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bourne's Auto Center! Mike Kelley General Manager

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