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Bourne's Auto Center

South Easton, MA

4.9
4,926 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,926 reviews

April 13, 2017

Great experience I just bought an Acadia and the process was so easy and laid back. I would highly recommend Jose. He was calm and polite. He never pushed the sale More

by lax99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2017 -

Bourne's Auto Center responded

Thank you for your business and your amazing 5 star review! It was a pleasure assisting you with the purchase of your pre-owned Acadia. Jose appreciates your recognition and recommendation, we are fortunate to have him on our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 13, 2017

Good Service. I would rate this dealership a 9, excellent service, friendly employees and fast service. I would recommend this dealership to others. Inventory is pr More

by Egee24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Santos
Apr 16, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to review your experience. It was a pleasure assisting you with you and finding the car that best fit your needs. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" buying experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 13, 2017

Easiest shopping experience The whole experience in general was top notch. From working with my credit, my payments, the no hassle pricing and absolute ZERO PRESSURE while you sh More

by Krego9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We appreciate you taking the time to review your experience and awarding us with 5 stars. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment and look forward to seeing you in the near future to assist with the purchase of your wife's vehicle. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 12, 2017

Awesomeness Have you seen a dealer where everybody there is just awesome, I mean everybody, they helped me getting into the car I want faster than ordering a pizz More

by Mohamed elshafei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik, Kenny Long
Apr 13, 2017 -

Bourne's Auto Center responded

Thank you!! We think you are awesome as well. We understand your time is valuable so we are thrilled we were able to get you in and out with your vehicle in a timely manner. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 10, 2017

Great experience This was my best car buying experience yet. There was no pressure from the sales team & everything was handled quickly & went pretty smooth. I would r More

by ChristieLove620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline Simmons, Jessica Corneau
Apr 10, 2017 -

Bourne's Auto Center responded

Thank you for your business and your amazing 5 star review! It was a pleasure assisting you with your purchase of a quality pre-owned vehicle. Your recommendation is extremely important to us and we look forward to seeing you and your husband for your next purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 09, 2017

easy,quick, and painless jessica and the finance man that help us (i believe was matthew i am not sure ) were great . everything was explained to us as the process went along. More

by phatman13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Jessica Corneau
Apr 10, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to review your experience. Jessica and Matt appreciate your recognition, they are fantastic and we are fortunate to have them on our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 08, 2017

Purchased car Great experience! Professional, efficient and honest. Our representative (Kim) was accessible, patient with questions and worked to get us the best de More

by Jpmacdonald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Apr 10, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to award us with 5 stars! We appreciate your business and your kind words. Your recommendation is extremely important to us and we look forward to providing those customers with the same "professional, efficient and honest" buying experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 07, 2017

Easy and painless These guys are awesome. I was on a time crunch to find a new car for a new job. I called about one i saw online and checked it out later that day and More

by John14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn't catch names but both receptionists were super nice too., Kenny Long
Apr 10, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. It was a pleasure assisting you with your purchase. Dave and Kenny are dedicated professionals who are committed to a high level customer service, we are fortunate to have them on our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 05, 2017

Pleasant, easy experience! I went in to look at 4 cars I had seen online. After test driving, I placed a refundable deposit on 2 of the cars while I took a day to make my decis More

by NicoleH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. It was a pleasure assisting you. We are honored to have earned your 5 star rating and Jose appreciates your recognition. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 05, 2017

5th car I have purchased from Boune's I just bought my fifth car from Bourne's. I keep coming back because of the excellent customer service, the fair pricing, and the no haggling policy. More

by TimfromPlymouth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Long
Apr 10, 2017 -

Bourne's Auto Center responded

WOW! 5 Cars!! We are extremely fortunate to have you as a loyal customer. We are thrilled you enjoy our "No Hassle" pricing and customer service commitment. Your recommendation is extremely important to us and we look forward to providing those customers with the same "excellent customer service, fair pricing and no haggling." If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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