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Bourne's Auto Center

South Easton, MA

4.9
4,970 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,970 reviews

September 05, 2023

Simply painless experience, friendly staff great selection and customer service would recommend to anyone looking for a new to you vehicle! More

by Wannywanno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Bourne's Auto Center responded

Thank you so much for choosing Bourne's Auto Center! Congrats on your new purchase, and let us know if we can be of any more assistance! Mike Kelley General Manager

August 31, 2023

PLEASE FIND A NOTHER DEALERSHIP THAT WON'T LIE TO YOU ONE BIG RUN AROUND AFTER ANOTHER.CHECKING TO SEE IF CAR WAS READY SALES MAN TOLD ME THERE WAS A LEAK AT TOP OF WINDSHIELD MAKING FLOOR WET AND A BROKEN More

by dalboni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
JARROD FALCONE
Sep 06, 2023 -

Bourne's Auto Center responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mike Kelley General Manager

Sep 07, 2023 -

dalboni responded

After getting a call telling me to come pick up the car an I was five minutes away from your dealership why did I get another call saying they contacted my insurance co an they did not get back to them yet so I went back home and a half an hour later got a call saying Ins. Co. got back to them so I can bring check an was all set an papers will be in the mail an sent me an new car out the door with no Ins or reg witch I did not find out for five days an 400 miles that I was driving with no Ins I think you did not care if I was all set as long as you got the sale

August 30, 2023

I had a pleasant experience with car buying through Bournes. I’ll definitely recommend Jose and Bournes to my family and friends. Thank you! More

by JenC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Bourne's Auto Center responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Jen, and it's great to hear about your excellent experience here at Bourne's Auto Center. Mike Kelley General Manager

August 30, 2023

Experience was awesome! Everyone was an absolute pleasure to work with! I will for sure be recommending this place to anybody i know looking for a car! More

by JLM23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Bourne's Auto Center responded

Thanks for your feedback on your recent visit to Bourne's Auto Center. It's great to hear that we were able to assist you and that you had such a positive experience! Mike Kelley General Manager

August 26, 2023

Jose, Great guy! !! great service. Fair appraisal. Can’t ask more. I’m sure I’ll be doing business with you guys again.! Cheers! More

by Jose Torres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2023 -

Bourne's Auto Center responded

Thanks for sharing your thoughts about your experience with Jose here at Bourne's Auto Center. We appreciate your business and hope to see you again soon! Mike Kelley General Manager

August 25, 2023

Easy and fast. No haggling just in and out with the car you want. 10/10 More

by Zzzeman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2023 -

Bourne's Auto Center responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mike Kelley General Manager

August 25, 2023

Bought many vehicles. This is my first from Bourne’s. Kim is beyond excellent. Top level customer service More

by aprevett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2023 -

Bourne's Auto Center responded

It's great to hear that Kim was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

August 16, 2023

Both Jose Molina and Jose Garcia helped make this purchase seamless Very happy with Bournes! Thank you! More

by Jfeeley3166
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Bourne's Auto Center responded

It's great to hear that Jose was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

August 15, 2023

Jose got my car serviced and the door painted within a weeks time and was always quick to respond to any questions I had. 10/10 would go here again More

by toby_earle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Bourne's Auto Center responded

Toby, It's fantastic to hear that Jose provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bourne's Auto Center! Mike Kelley General Manager

August 15, 2023

The service that was provided was outstanding. The no-pressure to sign approach was greatly appreciated. More

by Vinnie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Bourne's Auto Center responded

Vinnie, thank you so much for choosing Bourne's Auto Center! Congratulations on your new purchase, and let us know if we can be of any more assistance! Mike Kelley General Manager

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