Bourne's Auto Center

Tanya made car shopping easy and stress free. I was dreading car shopping and kept putting it off. I looked at many sites on line and liked what I saw on the Bourne website. When I went in and met I was dreading car shopping and kept putting it off. I looked at many sites on line and liked what I saw on the Bourne website. When I went in and met with Tanya she went through the website with me and I text drove the cars I had seen on line that I was interested in. She was patient and not at all pushy. I found a car that was perfect for me and the paperwork was handled quickly and efficiently. I didn't stress at all. Tanya took care of everything. I will definitely go back when I need to purchase another car. More

Car had too many problems I purchased a vehicle here last year. I went in to test drive it and noticed a few problems with the vehicle. They assured me it would be fixed, so I I purchased a vehicle here last year. I went in to test drive it and noticed a few problems with the vehicle. They assured me it would be fixed, so I completed the purchase. When I came to pick up the car I noticed several of the issues had not been fixed and had to schedule an appointment for later that week at the dealer since I needed a vehicle. Over the next few days I noticed several other issues that should have been caught in their "inspection" including a rattling dashboard, loose passenger mirror, poor paint touch up, etc. The next morning the car would not start, so I contacted Bourne's and they sent a truck to pick it up and gave us a rental. They did fix most of the issues (thus two stars), but they should have been caught before the vehicle was sold! I would not recommend them for this reason and the headaches it caused. More

Awesome I had the best experience. I walked into the dealership was greeted with pleasure. Everyone there is very friendly, upbeat, and charismatic. The em I had the best experience. I walked into the dealership was greeted with pleasure. Everyone there is very friendly, upbeat, and charismatic. The employees all worked well as a team. I was able to walk away with a new car in a few days and the biggest smile on my face. Tonya greeted me the moment i walked in and grabbed a salesman. Carlos in financing is really great and helps you find the lender that fits best for your situation. He works very quickly and efficiently. Trey in Sales was very charming and also helpful in securing me with the car I loved most. He made sure everything worked well before I drove away. I am a returning customer and this is my second time buying from Bournes Auto in Easton. The first visit was good and the second was even better. They have a nice waiting area with couches, television, and beverages while you wait for your salesman. No one is pushy or eager to give you something you wouldn't want to buy either. Instead they work with you to find something that fits for your style and budget. Great experience and I am grateful for the amazing staff they have there who helped me tremendously. More

Well worth the wait I bought a Jeep Grand Cherokee from Trevon. I drove it for one day,then a mechanical situation popped up. Mike in service jumped right on it and told I bought a Jeep Grand Cherokee from Trevon. I drove it for one day,then a mechanical situation popped up. Mike in service jumped right on it and told me not to worry. Between Mike,Jeep 24 and Chrysler it was fixed. Mike bent over backwards to make sure the issue was resolved to my satisfaction. Excellent experience !!!!, I plan to buy from them again. More

Great Service Puchased a used Acura and the transaction went very smoothly. This was the best car purchase I ever had. Tanya was great and Was very professional an Puchased a used Acura and the transaction went very smoothly. This was the best car purchase I ever had. Tanya was great and Was very professional and making the transaction go quickly. More

Metting David at Bourne Walked into Bourne met David at his desk. He was professional , and courteous. He sat in the vehicle with me and helped me thru all the computerizatio Walked into Bourne met David at his desk. He was professional , and courteous. He sat in the vehicle with me and helped me thru all the computerization functions and never once did I feel rushed. I asked a lot of questions regarding the computer, which is very complex by anyones standards, he was patient, I felt relaxed. I learned what I needed to learn. A real kind pro, would do business with him again in a heartbeat. Fred Vaiani More

Excellent experience David Pair was a joy to work with. He was welcoming and not a typical pushy car salesman. I'd recommend doing business with him if you are looking for David Pair was a joy to work with. He was welcoming and not a typical pushy car salesman. I'd recommend doing business with him if you are looking for a car and don't want an overwhelming car buying experience. Carlos was excellent at explaining the options in the finance area. Again, another no pressure scenario. He described the benefits to coverage well and didn't over push it. Overall, a great buying experience. More

Tanya was fantastic. I was very pleased with my experience, especially with the superior service I received from Tanya. Tanya was very easy to work with and I always felt I was very pleased with my experience, especially with the superior service I received from Tanya. Tanya was very easy to work with and I always felt like she was in my side and she was very genuine and honest which only added to my confidence when purchasing my 2014 Ford Fusion Hybrid. All in all the car is excellent, but the service was even better. You should commend Tanya for her exemplary customer service skills, attention to detail and her hustle (yes her hustle. She literally ran to wherever she needed to be when dropping off paperwork to an office and she personally took my car to get filled up when the service attendant was busy). To sum up, Tanya was phenomenal and made my experience more than I could ask for. Regards, Steve Cranshaw More

It was great! The sales person I delt with, I asked about a Nissan SUV that was in my price range and she found the perfect SUV and Sean in finance was amazing as The sales person I delt with, I asked about a Nissan SUV that was in my price range and she found the perfect SUV and Sean in finance was amazing as well!! Getting my my car reg with new plate was so easy and I don't have to stress at all Thank you, all and all great experience and I will send my friends and family More