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Bourne's Auto Center

South Easton, MA

4.9
4,764 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,764 reviews

November 22, 2015

Great Buying experience I chose this dealership because it had several different makes and models of a minivan which I wanted to buy. I wanted to see different ones without More

by jmx1270
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya Marsden
Nov 23, 2015 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to review your experience. We are thrilled we were able to earn your business and your 5 star review. It was a pleasure assisting you in finding the right minivan. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 22, 2015

Awesome Experience This place is amazing!! I just bought my fourth car from here yesterday. They don't hassle or try to rip you off. Very honest people. Great cars and v More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 23, 2015 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for the 4th time! Wow!! We are incredibly honored to have earned your business over the years. We are thrilled you enjoy our "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thank you for taking the time to review your experience. Michael Kelley General Manager

November 19, 2015

Very professional yet personable experience Overall my experience was ideal. David Pair helped me with any question I brought to him. Along with that made me feel welcome and comfortable asking More

by Alex Weibeler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jayson Bourne
Nov 20, 2015 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. It was a pleasure assisting you and making your buying experience "ideal." David is a dedicated professional who is committed to customer service, we are fortunate to have him. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 19, 2015

Quick and easy Tanya was great and very easy to work with. No hassles with fixing a few car problems. Would definitely deal with Bourne Auto again. Great experience. More

by Dano2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya Marsden
Nov 20, 2015 -

Bourne's Auto Center responded

Thank you for your business and for awarding us with a 5 star review. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. Tanya appreciates your kind words, she is fantastic. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 18, 2015

Best Dealership Around I recently purchased my first car at Bournes Auto Center, and let me just say that they were all awesome! I wasn't entirely sure what I was looking fo More

by MikeJr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Gesner, Shawn Weir
Nov 20, 2015 -

Bourne's Auto Center responded

Awesome review! We love assisting customers with their first car purchase, they never forget it! The experience you described about test driving vehicles is exactly what we expect from our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 17, 2015

Awesome Service, Great Selection! Looking for a new or used car? Go to Bourne's Auto! They offer no haggle pricing and a relaxed shopping experience. I worked with David Pair, he offer More

by Grad Student
Recommend Dealer
Yes
Employees Worked With
Other Employees : Karyn? She was awesome and worked with me on some of my loan documents., Mike Clark, Andrew Gesner
Nov 20, 2015 -

Bourne's Auto Center responded

Thank you for validating Bourne's Auto Center as the place to go for a pre-owned vehicle. Your review is the experience we expect every customer to have. David, Andy, Mike and Kerryn are amazing employees who are professional and dedicated to customer service. If you have any questions or concerns please do not hesitate to contact us. Thank you for your business, Michael Kelley General Manager

November 17, 2015

Great team! No hassle Jake was awesome. He let me and my family test drive many vehicles. I would recommend using BAC and do to anyone looking for a vehicle. No hassle test More

by BRIantaylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jake Nevens
Nov 20, 2015 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and award us with 5 stars. We appreciate your business and your amazingly kind words. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. Jake is a dedicated professional who is committed to customer service, he looks forward to working with you in the future. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 12, 2015

Excellent customer service I bought a Pathfinder from bournes in 2012 and paid cash thinking I would have no worries and no car debt for several years. However, the car had all More

by Sean11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Clark
Nov 20, 2015 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. The situation with the Pathfinder was unfortunate and certainly not the norm. It was a pleasure assisting you throughout the entire process and that we were able to find a suitable resolution. Your recommendation is important to us and we look forward to providing those customers with the same "No Hassle" experience. If you have any questions or concerns...well you know where to find us! Thanks Again, Michael Kelley General Manager

November 12, 2015

Wide variety of cars available - Great salesperson I found this dealership while searching for a used car online and I was interested because of the variety of cars available and at what I knew to be v More

by rary127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya Marsden
Nov 20, 2015 -

Bourne's Auto Center responded

WOW! Thank you for your business and your amazingly kind words about our dealership and Tanya! It was a pleasure assisting you with finding the vehicle that best fit your needs. We are thrilled that you are enjoying your Dodge Journey. We appreciate your recommendation and we look forward to providing those customers with the same "No Hassle" experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 12, 2015

Very pleased I've spent quite some time looking at a car to buy. I wanted to be 100% positive about it and feel safe for my son. I looked into quite a few places a More

by Laurenad211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Dowgos
Nov 20, 2015 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your son's vehicle. Alyssa is a dedicated professional who has an amazing commitment to customer service, she appreciates your kind words. It was a pleasure assisting your family with the purchase and we are thrilled you are enjoying the vehicle. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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