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Bourne's Auto Center
South Easton, MA
4,779 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 4,779 reviews
July 26, 2010
Bourne's was recommended to me by a family friend and now I will recommend them to anyone looking to buy a car! Every single person in the place was friendly, kind and had a smile on their face. They were ve I will recommend them to anyone looking to buy a car! Every single person in the place was friendly, kind and had a smile on their face. They were very understanding of my financial limits and had quite a large selection of cars to choose from. THey have a "no pressure" approach which takes a lot of the stress out of car shopping. More
by l3murray
Helpful July 26, 2010
Tim was very helpful, he answered all my questions, made me feel comfortable, & confident that I was getting the car I wanted. He's a very good sales person because he's not pushy & I liked that. I am very me feel comfortable, & confident that I was getting the car I wanted. He's a very good sales person because he's not pushy & I liked that. I am very thankful that he was able to serve me. I would definately refer people to him & to Bournes. Great help & price! More
by NikiaP
Employees Worked With
Tim Strong
July 24, 2010
My boyfriend and I have been looking for a car on-and-off for a few months, but after a bad experience at a different dealership, had been scared away from test-driving too much. We wanted to make a decisio for a few months, but after a bad experience at a different dealership, had been scared away from test-driving too much. We wanted to make a decision and Bourne's first drew our attention because the great selection and variety of inventory. They had each of our top 3 cars. David was very friendly and didn't flinch when we said we wanted to drive numerous cars. My favorite part is actually that they let you take the car on your own; first time I'd seen this and really gave us the best test-driving experience. Their route is also great b/c it's highway AND backroads. There was no pressure that day as he understood we were still narrowing down. When we returned another day, 15 minutes before closing time due to traffic, he was again so friendly and let us re-drive all three. Our only problem was that prices are as-is (which is typically great: NO HASSLE) but the car we decided on was just above our price range. If we don't find a less expensive one in as good condition soon, we will absolutely return; I would love to buy a car from David because of his honest advice, helpfulness and friendliness. Great staff and great variety of cars in top condition. More
by indecisive401
Employees Worked With
David Olson
July 22, 2010
No pressure sales and great prices. Biggest problem was picking which car to buy. Scott was very low key but at the same time very attentive to findig us the right car for our situation. My sister bought a picking which car to buy. Scott was very low key but at the same time very attentive to findig us the right car for our situation. My sister bought a car here several months ago and has sent three other people who bought cars. More
by billyt55
Employees Worked With
Scott Phillips
July 20, 2010
We were interested in a high end used vehicle as we did not like the design of any of the new offerings. This vehicle will be primarily used by Mrs. "S" and will last for a long time. We knew of Bourne as not like the design of any of the new offerings. This vehicle will be primarily used by Mrs. "S" and will last for a long time. We knew of Bourne as our daughter had a very pleaurable association some years earlier. She purchased a Mercedes, which she still drives and loves. We reviewed you website and made inumerable visits. Our lease had some time on it, so we did not purchase a 5 series BMW we saw and liked very much. Several vists later, and many test drives, we found nothing that we liked as well. My wife had seen a Lexus on the website that caught her eye. Upon visiting, a Mecedes 550 cauught my eye. It was in great condition and priced where we could afford such a luxury vehicle. The mileaga was very low and the whole purchase was very easy. No hassles and trying to sell extras. Your sales staff was very helpful and patient. I actually think my wife enjoyed the experience, whcih is the first time that ever happened. She hates the hassles and pressure of the dealerships. I gave up $3,000 of GM credit card points, a supplier discount and lease loyalty priviledges to purchase this used vehicle. I have purhcased 15 new vehicles in my life, and I must say I have become pretty good at it. However, I think this may be the best and easiest vehicles I have ever purchased. Certainley I could not have obtained a vehicle of this stature without Bourne Auto. I will (and have) recomemmend(ed) you to others. I don't need fancy offices or fancy waiting room to purchase an automobile. You folks have it right. You are fair, honest and helpful. As pleasurable experience. More
by ErlSeavey
Employees Worked With
David Olson
July 20, 2010
The sales staff is definitely laid back. I would've liked to have been walked through the vehicle a little more. Its nice to not be hovered over but its also nice to be shown some of the vehicle featu liked to have been walked through the vehicle a little more. Its nice to not be hovered over but its also nice to be shown some of the vehicle features. Overall the cars are priced at a decent value but the sales/service difference between a new dealer and Bourne's is noticeable. Also, I was told at test drive that the vehicle would be thoroughly inspected and any defects noted would be fixed but upon delivery the vehicle had a lot of small dings etc. that were not fixed and I was told afterward that that is part of the condition of the vehicle. I was also told the car would be ready for delivery in 2 days but it took several phone calls to get a response in 3 days and 5 days before the car was ready. Lastly, beware of the $400 documentation fee added on casually at the end. Overall, you get what you pay for and the car was priced very competively. It would just be nice if the service were a little better. More
by Acura2007
July 19, 2010
We needed to buy a car to replace our previous auto (purchased new). This was our first experienced bying used and were already discouraged about the financing inquiry from our bank of 30 years. Even (purchased new). This was our first experienced bying used and were already discouraged about the financing inquiry from our bank of 30 years. Even though we had enough money with them to buy the car several times over they offered us a rate that was quite frankly, insulting. Thank goodness we had seen a vehicle on Bournes web site and test drove it. We dealt with David Olson and Shaun Sanders. Every process went smoothly, professionally and absolutely no pressure was there. EVERYTHING, absolutely EVERYTHING was taken care of from trade in, fantastic financing, to delivery of a great car!! While we waited for our vehicle to be prepared we asked every customer that waited with us if they were happy with their experience and everyone we spoke with said they are an honest bunch and would not go anywhere else. After what was a very tough begining hunting for financing and the right auto we are convinced we made the right choice, no wonder the place is so busy and amazed at how smoothly they can match folks with the right vehicle in such a pleasant easy way. More
by lowe120
Employees Worked With
Other Employees :
Dave Olsen and Shaun Saunders (not sure if spelled right)
July 13, 2010
I own a used car from Bournes and could not be more happy with the way I am treated. I spent a month or two comparing prices and it holds true that their pricing is the best around. They also must not put th with the way I am treated. I spent a month or two comparing prices and it holds true that their pricing is the best around. They also must not put these guys through car salesman sales training because they don't try and sell you anything. they give you advice, walk you through what the industry trends are and make sure you are making the right decision. Buying the car was one thing; but, they way I am treated anytime I am back in there is what truly makes Bournes the best. I am now looking to buy a car to replace the one I have now...and I won't even bother look anywhere else. More
by MBrooks1978
July 13, 2010
I own a used car from Bournes and could not be more happy with the way I am treated. I spent a month or two comparing prices and it holds true that their pricing is the best around. They also must not put th with the way I am treated. I spent a month or two comparing prices and it holds true that their pricing is the best around. They also must not put these guys through car salesman sales training because they don't try and sell you anything. they give you advice, walk you through what the industry trends are and make sure you are making the right decision. Buying the car was one thing; but, they way I am treated anytime I am back in there is what truly makes Bournes the best. I am now looking to buy a car to replace the one I have now...and I won't even bother look anywhere else. More
by MBrooks1978
July 12, 2010
Mike and the other members at Bourne's Auto are friendly and knowledgable. This is very different from my experience at other dealerships that sales people hound you and try to get you to sign before you l and knowledgable. This is very different from my experience at other dealerships that sales people hound you and try to get you to sign before you leave the dealership. Bournes offers great selection and a staff that is not pushing you to buy rather helping you make a smart decision. Even though Mike is a manager at Bournes, he still took the time to walk around the lot, test drive cars, and answer all my questions. I would highly recommend Bourne's for anyone looking to come to a dealership and not be sold, hounded, or pressured into finding a car. More
by Jluck97
