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Bourne's Auto Center

South Easton, MA

4.9
4,922 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,922 reviews

October 31, 2022

Very pleased with the dealership. They were straight forward and had everything ready for us when we arrived. They were very accommodating when our bank messed up our loan application More

by 162lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Tetreault
Oct 31, 2022 -

Bourne's Auto Center responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Kelley General Manager

October 29, 2022

Jose was great to work with. He was kind, patient, and professional. I didn’t feel any pressure and was comfortable asking lots of questions. Sean in finance was also wonderful. More

by Sam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Bourne's Auto Center responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bourne's Auto Center. Mike Kelley General Manager

October 26, 2022

Working with Jose Garcia was a breeze and he knew what cars were on the lot. He also was incredibly respectful of our budget, and worked hard to make sure we ere happy with our purchase. Shawn in financin More

by Sarah Rizz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Bourne's Auto Center responded

Sarah, Here at Bourne's Auto Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Jose, and it was a pleasure having you at the dealership. We appreciate your review! Mike Kelley General Manager

October 26, 2022

Jose was excellent to work with. Low key but very helpful. Everyone st Bourne was friendly and fun to work with😀😀😀😀 More

by Jcanney353
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Forsyth
Oct 26, 2022 -

Bourne's Auto Center responded

Here at Bourne's Auto Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Mike Kelley General Manager

October 25, 2022

Walked in to look at a car and was immediately greeted by Jose. With a quick conversation about what I was looking for, he hit the ground running looking for exactly that. He was amazing and quick. Worked ou More

by trabbit1981
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center. Your feedback and rating mean a lot to us. We're glad Jose and the team were able to help, and we hope to see you again! Mike Kelley General Manager

October 24, 2022

Third car with Jose Garcia. Great to work with. Very knowledgeable. Would not use anyone else. More

by DianneL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Bourne's Auto Center responded

Congratulations on your new vehicle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bourne's Auto Center. Mike Kelley General Manager

October 21, 2022

Kyle was hands down, the BEST salesman I have ever had the pleasure of working with. A real 20/10! He made my whole purchasing process as quick and easy possible. He went above and beyond in helping me ma More

by rdalton2786
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bloom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Bourne's Auto Center responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Kyle and our team here at Bourne's Auto Center. Mike Kelley General Manager

October 21, 2022

This is the second car I’ve purchased here. They are so easy to do business with and their cars are very nice. More

by Ts021784
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mike Kelley General Manager

October 20, 2022

The dealership is really amazing I went in there let me try out The car I wanted the process was really quick I got my car really nice people good place to buy a car from they treat you like family More

by Josebaez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Bourne's Auto Center responded

Thank you, Jose! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bourne's Auto Center, we look forward to having you as one of our valued customers for many more years to come! Mike Kelley General Manager

October 19, 2022

Very helpful made sure everything was insured and ready to go, she was informal thanks More

by Rebecaclemat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Schiffer, Kevy Lima
Oct 19, 2022 -

Bourne's Auto Center responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Kelley General Manager

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