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Bourne's Auto Center

South Easton, MA

4.9
4,921 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,921 reviews

November 01, 2024

Great experience. Large selection. Service was excellent. Good price. Was able to buy car and have the car registered in one afternoon! More

by liztrocha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Bourne's Auto Center responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Mike Kelley General Manager

October 31, 2024

Jose was awesome to work with. Arrived late on Tuesday and he stayed until past 7 to ensure everything was in order. When I went back to pick up my new car it was fast and efficien More

by acedrone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center. Your feedback and rating mean a lot to us. We're glad Jose was able to help, and we hope to see you again! Mike Kelley General Manager

October 30, 2024

We just had the most pleasant and quickest car buying experience. We were short on time, knew what we wanted, and the team delivered with ease and grace. Highly recommend! More

by jennykarbs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Bourne's Auto Center responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Jenny, please let us know. Mike Kelley General Manager

October 27, 2024

Was in the market for an Audi SQ5 and it took me 3 months to find the one I wanted. I’ve always gone to large corporate dealerships which can be stressful. Too much pressure to buy, trying to sell you unnece More

by katerinaclough
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Bourne's Auto Center responded

Thank you for your business and this review. We're happy to hear Jose was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Kelley General Manager

October 26, 2024

Jose was patient and very thorough. I felt comfortable asking him to repeat anything I didn’t understand. I also appreciated him not being aggressive, I don’t like when it feels like yo More

by Kim W.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Bourne's Auto Center responded

Thank you for taking the time to write this review, Kim, and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Bourne's Auto Center are glad to have you as a customer. Mike Kelley General Manager

October 25, 2024

They were SO easy to deal with! I never once felt pressured to buy out of my price range and once I selected my car the process was a breeze! I recommend Bourne’s to anyone looking More

by mcote1229
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Bourne's Auto Center responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bourne's Auto Center. Mike Kelley General Manager

October 25, 2024

Everything about the car buying process was painless. I arrived and they had the car I was looking at ready to be test driven. They provided a car facts report along with all the service they have done t More

by mkerressey1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Bourne's Auto Center responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bourne's Auto Center. We look forward to having you as one of our valued customers for many more years to come! Mike Kelley General Manager

October 25, 2024

Jose was so easy to work with, found my perfect car with no stress and in less than an hour of meeting Jose . My fiance will be purchasing here next! More

by Danapetro2007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Bourne's Auto Center responded

Hi Dana: Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Mike Kelley General Manager

October 24, 2024

This was my second car purchase at Bournes and both times were so easy, absolutely fantastic. I have recommended Bournes to all my friends and family! More

by Caitlyn.lazarescu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Bourne's Auto Center responded

Caitlyn, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

October 21, 2024

As you can see from the photo we had a GREAT SALESMAN Jose Garcia, felt like we knew him for yrs! The process of buying was efficient and transparent, trade in process was fair and easy, inventory was ex More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Bourne's Auto Center responded

David, Thank you for your business and this review. We're happy to hear Jose and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Kelley General Manager

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