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Bournival Jeep
Portsmouth, NH
592 Reviews
About Bournival Jeep - Your Portsmouth Jeep Dealer for New and Used Cars- Woman Owned and Operated For Over 10 Years!
At Bournival Jeep, we are fully transparent so that you experience the best auto shopping process possible. As New Hampshire's largest Jeep-only dealership, with a Better Business Bureau (BBB) A+ Rated Business, we are in the top 10% of the nation's dealers for customer sales and satisfaction. We also have New Hampshire's only on-site off-road test drive course! Come enjoy the easiest car buying experience ever.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 8:30 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 592 reviews
November 03, 2013
Went to Bournival Jeep anticipating all the salesmen to come out of the woodwork but that did not happen which made me feel very comfortable. I was greeted by Steve Tobey who had a nice smile and was glad come out of the woodwork but that did not happen which made me feel very comfortable. I was greeted by Steve Tobey who had a nice smile and was glad to help me look for what I wanted. He really did a great job in explaining the different Grand Cherokee's there were, so instead I was feeling great about what I wanted and helped me find exactly that.He did not pressure me at all, showed me certified SUV's as well which I thought would be the way I was going to go but when he showed me the SUV that I ended up buying, seeing it in the showroom and taking is for a test drive, it rode, handled and drove really nice. While test driving Steve was explaining the inside of the SUV, he really helped me out considerably, such new equipment in the new SUV's. Was not pressured when I left the dealership, Steve e-mailed me which was very nice also. Went in on Monday the 28th of October and met with Steve again and was just as pleasant and his great sense of humor was the same. Tried the SUV again I knew this was what I wanted. Steve got paper work ready, told us the SUV would be ready later that day. quiet surprised, waited for Jesse, great gal, to finalize the deal. Arrived later and my SUV was ready so Steve came out and explained as much as he could with me which was a great help, at least I had some knowledge. I must say that is a very very nice guy and would definetely recommend anyone going to Bournival Jeep to ask for Steve. More
by nanof6
Employees Worked With
Steve Tobey
October 01, 2013
Both the sales woman and the woman working finance went the extra mile to make sure that I got the best deal possible to explain all the details of how the numbers for my lease are arrived at and what they the extra mile to make sure that I got the best deal possible to explain all the details of how the numbers for my lease are arrived at and what they mean. I recommend this dealership and expect to do business with them when it comes time for my next lease/purchase. More
by Joseph20
Employees Worked With
September 24, 2013
My car buying experience here was a very pleasant one, Steve Tobey was very informative, & answered all the questions that we had. over all I can honestly say that he & Jess were awesome. I love my new Je Steve Tobey was very informative, & answered all the questions that we had. over all I can honestly say that he & Jess were awesome. I love my new Jeep! Thanks for great service. More
by Sherri2525
September 12, 2013
Phil was there right away to assess what I was looking for. He fully explained all my options. His expertise was very helpful in selecting the right edition of Wrangler for me. He worked hard to get it for. He fully explained all my options. His expertise was very helpful in selecting the right edition of Wrangler for me. He worked hard to get it in the price range I needed and was friendly throughout. More
by martyp164
Employees Worked With
Phil Walter
September 05, 2013
Anissa from Bournival Jeep kept me up to speed on the status of my Jeep Wrangler purchase order, letting me know where it was through the entire build and shipment. I would fully recommend anyone to use status of my Jeep Wrangler purchase order, letting me know where it was through the entire build and shipment. I would fully recommend anyone to use Bournival Jeep when they look for their next Jeep! More
by rachkir1
August 29, 2013
Dale and Cody were phenomenal salesmen. After expressing my interests and the kind of car I'd like to purchase as well as a price I was comfortable with, they contacted me with the PERFECT car (and ONLY the my interests and the kind of car I'd like to purchase as well as a price I was comfortable with, they contacted me with the PERFECT car (and ONLY the perfect car-no annoying calls or emails!). They provided excellent customer service, were accommodating with pricing and delivery and helped me straight through to the financing office. In the financing office, Jessica was honest and to the point. Of particular interest to me, she was able to expedite our meeting as I was on a time crunch. I appreciated everyone's time and commitment to my sale. More
by aruest
August 24, 2013
I hadn't been looking forward to replacing my old '99 Jeep Wrangler, but my spouse and I had a wonderfully stress-free experience with Steve Toby. From start to finish, Steve was,not just affable, b '99 Jeep Wrangler, but my spouse and I had a wonderfully stress-free experience with Steve Toby. From start to finish, Steve was,not just affable, but also genuine - on top of being professional, efficinet, and fully knowledgable about everything Jeep. Our work with Jessica in finalizing the paperwork made a tedious process, with lots of signing, smooth and quick. If you're from the Seacoast and have had negative dealings with this dealer in the past, I'd encourage you to return, and seek out Steve; when the time comes (hopefully in several years) to replace our '11 Wrangler Sahara, we'll be back to work with him. More
by imwhdim
August 12, 2013
From the word go we were comfortable with Steve and impressed with his knowledge of the Wranglers. He was very patient with us and willing to help where he could & answered any questions we had. Je impressed with his knowledge of the Wranglers. He was very patient with us and willing to help where he could & answered any questions we had. Jessica was great to work with during the financial process. The bank info came back quickly and she had us out the door as quick as possible. The day we were there, Aug. 3, was very busy and was very apologetic & appreciative of our patience. We were very pleased with the service provided. More
by dmsmith603
