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Bournival Jeep

Portsmouth, NH

4.8
568 Reviews
About Bournival Jeep - Your Portsmouth Jeep Dealer for New and Used Cars- Woman Owned and Operated For Over 10 Years! At Bournival Jeep, we are fully transparent so that you experience the best auto shopping process possible. As New Hampshire's largest Jeep-only dealership, with a Better Business Bureau (BBB) A+ Rated Business, we are in the top 10% of the nation's dealers for customer sales and satisfaction. We also have New Hampshire's only on-site off-road test drive course! Come enjoy the easiest car buying experience ever.
Contact Dealership

2355 Lafayette Rd

Portsmouth, NH

03801

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Showing 568 reviews

May 07, 2022

The team at Bournival Jeep exceeded my expectations. I had been all over the seacoast of Maine and New Hampshire in search of a 4xe. Bournival had one in stock and priced right. I highly recommend Bourn More

by btucci8877
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dale Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Mendonca
May 07, 2022 -

Bournival Jeep responded

Happy Spring and thank you for finding us, we appreciate you and we are thrilled to have you as part of our family. Dale, Jessica, and Alissa

May 05, 2022

Keith did a very good job. I appreciate his communication. He kept me up to date. Thank you. More

by 555
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Keith Lavoie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2022 -

Bournival Jeep responded

Thank you for the kudos! Alissa

April 12, 2022

The Service Department employees are always kind and attentive to the needs of their customers. My car is serviced, the work done, then it is explained fully to me and I leave assured of their expert More

by Pattiloiodice91
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Philip Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Lavoie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith, Philip
May 18, 2022 -

Bournival Jeep responded

Thank you for visiting our service department, we appreciate you. Happy travels. Alissa Philip Keith

March 31, 2022

Keith in the service department was awesome! He was very helpful and made my experience easy and pleasant. I would go back to him anytime and highly recommend Bournival. More

by Karen
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Gorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Lavoie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Bournival Jeep responded

Karen, Thank you for taking the time to review Keith we appreciate your patronage. Happy Spring. Alissa

March 24, 2022

This dealership is a clean facility with friendly service. My occasions to use this service portion of the dealership have been consistently good. More

by diceycrosby
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Philip Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Lavoie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Bournival Jeep responded

Thank you for the compliment!! we appreciate it and you. Alissa

March 21, 2022

Great experience with the service department! They were very quick and efficient. I would highly recommend. More

by Bauerex4
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Keith Lavoie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Bournival Jeep responded

Thank you for being a great customer. Happy Spring. Alissa

March 14, 2022

I received excellent customer service for my visit. I was very satisfied with the service! More

by elisebarbara
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Keith Lavoie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Bournival Jeep responded

Thank you for your kind words! Alissa

March 09, 2022

The service crew were very receptive and accommodating. They gave me all the quotes and explanations prior to doing any work. More

by Sue
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Keith Lavoie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Bournival Jeep responded

Thank you we appreciate you! Alissa

March 08, 2022

Thank you for the great customer service. You had me in and out in a flash when you updated my Jeep! Also, it’s always a treat to see my sales guy Ryan! As always, thank you for a positive ex More

by Husebyehouse
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Murby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Lavoie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Bournival Jeep responded

Thank you for coming in the other day. Ryan was thrilled to chat with you! Enjoy Spring is almost here. Alissa

March 07, 2022

Always have a good experience with Bournival. The service department is great as well as the sales department. i have purchased several vehicle from them and always have had a great experience. More

by kuliga5
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dale Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Blaisdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Tobey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Bournvial
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Lavoie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Bournival Jeep responded

John, You are always a ray of sunshine when you come in and I thank you for that. Stay warm! Alissa

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