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Bournival Jeep
4.9
439 Lifetime Reviews
2355 Lafayette Rd, Portsmouth, New Hampshire 03801 DirectionsSales: (603) 431-8900
Service: (603) 431-8900
Parts: (603) 431-8900
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:30 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Filter Reviews By Type
Showing 439 reviews
December 10, 2019
"Very good experience"
- CostinWe bought a new Jeep Wrangler. I really appreciated Fred's courtesy, commitment and patience as we went through the process. Jessica was very helpful and knowledgeable, helped a lot. Really nice place and a very good buying experience.
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Helpful December 09, 2019
"Jessica is great. Great attention to detail. Well..."
- Jb921Jessica is great. Great attention to detail. Well prepared. Great to deal with. Knows and understands her customers. I look forward to working with her again in the future
Read MoreEmployees Worked With
November 13, 2019
"Great car buying experience"
- Chapmancorey75My wife and I recently bought a Jeep Grand Cherokee. We had the pleasure of working with Steve Tobey. Steve took the time to answer all our questions and we never felt rushed or pressured. I would definitely recommend asking for Steve when buying your next car at Bournival.
Read MoreNovember 11, 2019
"This was the best experience I’ve ever had purchasing a..."
- dawnad2This was the best experience I’ve ever had purchasing a vehicle. Fred my sales person fabulous from beginning to end. Not pushy and listened to me and worked to get me into the Jeep of my dreams! The entire experience was great from beginning to end right down to financing with Jessica who is awesome as well! I highly recommend this dealership. You all ROCK!!!!!
Read MoreOctober 30, 2019
"Best dealership in Portsmouth! Second time buying a car..."
- Chrism58Best dealership in Portsmouth! Second time buying a car there and will continue to go there. Fred is a great salesman. Excellent customer service during every visit.
Read MoreOctober 05, 2019
"6 to 8 weeks turned into 18 weeks for the gladiator I..."
- Dcollins6 to 8 weeks turned into 18 weeks for the gladiator I ordered but they all talked to me and kept me in the loop and the weight was worth it and we breezed through the paperwork fast and easy Thank you
Read MoreOctober 02, 2019
"Great Service- Great People I had a whirring sound in..."
- RIVARDGreat Service- Great People I had a whirring sound in front left tire - Mike at service got my Jeep in the next day - all fixed. Alissa the owner always says Hi- so friendly- will always complete any survey for such a Great Place
Read MoreSeptember 21, 2019
"Steering damper recall"
- BillGreat sales experience and responsiveness so far. Recall did not solve the wobble problem which is severe particularly over expansion joints Hopefully when service digs deeper he culprit will be found.
Read MoreSeptember 14, 2019
"Friendly and courteus"
- LarryAfter a service issue with another Jeep dealership, I gave Bournival a chance, and they stepped up big time! They've earned my patronage. They displayed a sincere interest in being of service!
Read MoreSeptember 05, 2019
"Back in a jeep"
- Faulk603After owning several jeeps I strayed to other manufacturers and never thought I would be able to afford one again but Phil,Dale, and Jessica made it happen once again. We bought two!!!
Read MoreEmployees Worked With
