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Bowditch Ford

Newport News, VA

4.5
564 Reviews
Bowditch Ford is here to help you bring home your favorite new or used Ford vehicle in Newport News, Virginia. We understand that the car shopping process is not always a seamless one. Yet, we strive to make the shopping process fun again at our Ford dealership.
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11291 Jefferson Ave

Newport News, VA

23601

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Showing 564 reviews

May 20, 2025

Service was swift and professional. Staff was helpful and kept me informed about the service More

by MVBIONDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

They do great quality work. ,the workers are very professional and kind.Best place for my car care. More

by no.none
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristen Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Trower
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

Everything was good except was not honest about 2nd key and the salesman wasn’t honest and they told me they would work with me on down payment I paid a 1000 like I said I was but can’t pay a 1000 ever More

by frank.gnewsome
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda Puglisse
4.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Holmes
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

My service manager, Al has always my vehicles. I have bought four different vehicles from Bowditch. He really does a great job.. More

by niece1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

Good, quick service while waiting. Nice waiting area. Tristen is always great to work with! More

by Tbone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

Did work and charged for them on items not asked for. .To expensive, took two hours for oil change and state inspection. Made an appointment but when arrived no record of it. Poor communication. More

by NONE24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Dry good customer care. Quick and well done. Would recommend for anyone's service needs. More

by Ldiaz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

Please don’t do business with this dealer, unless you don’t mind them taking almost 2 months to pay your trade off, taking a hit on your credit and the General manager pretty much ignoring you and certai More

by Dave@88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Walter
April 03, 2025

4/2/25 - I was there for 3 hours and didn't even see the truck I was scheduled to test drive. Negotiated a deal for roughly 2.5 hours, the final pricing sheet had hidden fees worth up to $5600. They did not More

by Frey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dennis Cozzens
1.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Puglisse
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

Local. Family Owned. Great Service and Staff. Easy to get appointments through Website. Good value More

by CindyandJoe2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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