
Bowditch Ford
Newport News, VA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Worst service ever! I bought my Ford Escape from them and immediately had to put $1500 worth of work into the engine. Being that it was a 2001, it didn't surprise me. A y I bought my Ford Escape from them and immediately had to put $1500 worth of work into the engine. Being that it was a 2001, it didn't surprise me. A year later I bring it in for inspection and thy wanted another $1600 for work that didn't even need to be done. In fact, they were going to let me drive away with bad brake lines. The icing on the cake was that the manager gave me this whole speech about how since I was pregnant, he wanted to make sure my car was safe to drive. Yet he was going to allow me to be over charged for work that didn't need to be done and let his mechanics overlook a very unsafe problem with my brake lines. More
Got us back on the road in no time We have a 2004 Ford 350 diesel pickup. Visiting here from Michigan and we get to our destination and the truck won't start. Our son mentioned Bowdit We have a 2004 Ford 350 diesel pickup. Visiting here from Michigan and we get to our destination and the truck won't start. Our son mentioned Bowditch Ford so we had it towed over there. Lauren took good care of us and kept us up to date on the progress of our truck. Thank goodness they were able to get us up and running by the next day. Excellent customer service. More
Diagnosis and Estimate I went to their location on J. Clyde Morris when my Ford Fusion began to make a creaking noise from the front-end. I read online that the problem mig I went to their location on J. Clyde Morris when my Ford Fusion began to make a creaking noise from the front-end. I read online that the problem might be a lower control arm bushing, so I told the service writer that may be the problem; but I asked to have it checked out. He told me I needed new struts and estimated the cost to be $1,100 (approximately) and charged me for the diagnosis. I went to another place to get a second estimate. That shop estimated the work at $600. I had the work done, but the noise continued. I asked the second shop to investigate the noise and - without charging me - told me it was the lower control arm bushing. So, not only did Bowditch try to gouge me on the repair price, but they also screwed me on the diagnosis! I will never go there again and have passed along these sentiments to everyone I know. More
F-150 Buyer My experience with Bowditch Ford was most pleasant to say the least, Mr Bill Slattery was most helpful and a pleasure to work with,also Mr Dennis Co My experience with Bowditch Ford was most pleasant to say the least, Mr Bill Slattery was most helpful and a pleasure to work with,also Mr Dennis Cozzens assured me he would work out all the finances to get me the best possible deal,and let me not forget Mr Joe Garraty who in my opinion is the heart beat of sales at Bowditch Ford, I want to thank all the nice folks at Bowditch Ford for all their help. Jose F Rodriguez. More
Helped me rebuild my credit Awesome stuff! They helped me get into a brand-new car of my choice with affordable monthly payments. You are more then a number you are a person when Awesome stuff! They helped me get into a brand-new car of my choice with affordable monthly payments. You are more then a number you are a person when you walk into Bowditch Ford. More
buying a vehicle It was last weekend when I walked into the dealership I did not have plans to buy a vehcile however I did. The dealership paid my previous loan and go It was last weekend when I walked into the dealership I did not have plans to buy a vehcile however I did. The dealership paid my previous loan and got me set up with a new loan at the same financial credit union. It was a good experience. More
Why we came back Around Thanksgiving 2013 I purchased my Fx4 F-150 from Bowditch and was very pleased with the organization as a whole. Mr. Bill in particular was a re Around Thanksgiving 2013 I purchased my Fx4 F-150 from Bowditch and was very pleased with the organization as a whole. Mr. Bill in particular was a real pleasure to work with and we had no problem working out a great deal. About a week ago we decided it was time for my fiance to finally purchase a new car. Mr. Bill was the first person to pop in my mind. Sure enough we went down to the dealership and the next day my fiance and I had purchased a car for her. Could not be happier with Bowditch Ford and will continue to do business with them when it comes time for the next purchase. More
Charlie Jenks' Amazing 2015 Anniversary Mustang Purchase The entire team at Bowditch Ford is by far the best that I have ever had the pleasure to deal with. My insurance policy will call my mustang vehicle 5 The entire team at Bowditch Ford is by far the best that I have ever had the pleasure to deal with. My insurance policy will call my mustang vehicle 53. The General Manager, Casey Rosinski and New Sales Manager, Dennis Cozzens provided an exceptional buying experience. They introduced me to Al Cusano in service who will take care of my mustang. He has already provided excellent service with one of my BMW's and will help with another as well as my Navigator. Those looking for continues exceptional Ford. Many Ford dealerships will not be allocated a 2015 Anniversary Mustang. Casey succeeded with a sold order for me. I have the serial number and am awaiting delivery. GOOD SHOW!! More
New Fleet Vehicle Delivery and Service My vehicle sat on the lot three weeks because they said they couldn't find my contact info, they had my name and I live two miles from them. Then whe My vehicle sat on the lot three weeks because they said they couldn't find my contact info, they had my name and I live two miles from them. Then when they installed the factory bed cargo lock it has never worked! I finally took it apart myself and fixed it. They had two of the bolts in the wrong location causing the spring loaded lock to snag! Poor Service for me all around!!! More
Very nice experience Il ike the way we came to a decision Very professional low key and friendly. I was given a test drive handle like a dream. In today ecomonys buying Il ike the way we came to a decision Very professional low key and friendly. I was given a test drive handle like a dream. In today ecomonys buying a new car is not one decision to be taken lightly or quickly. I would like to thank the whole team at Bowditch for the opportunity to discuss options and would recommend anyone to this dealership. More