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Bozard Ford Lincoln

St. Augustine, FL

4.9
8,702 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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540 Outlet Mall Blvd

St. Augustine, FL

32084

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Showing 8,703 reviews

August 15, 2018

Very pleased with the service Ashley and Marsha we're both instrumental in getting my car in and out quickly and efficiently. No time was wasted and I was in and out in no time I'm More

by Pauline Kirby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Durst
Aug 15, 2018 -

Bozard Ford Lincoln responded

Thanks so much for the great review, Pauline, and for the kind words about Ashley and Marcia! They are awesome at their job and we are so happy that they made your car servicing experience a positive one! We appreciate your business. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

August 15, 2018

Great experience Everyone was attentive and friendly. They weren’t pushy. I bought a new continental. The car is very technically advanced. They went over everything i More

by mmichelle49
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Gibbs, Jena Thomas, Andy Harris, Stuart Jones
Aug 16, 2018 -

Bozard Ford Lincoln responded

Thanks so much for the great review, and for the kind words about our team! They are awesome at their job and we are so happy that they made your car shopping experience a positive one! We appreciate your business. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

August 15, 2018

GPS maintenance Vehicle was taken right in at appointment time. Service was Fast and easy. The service manager Explanation of what was done was easy to undeRdtand More

by Wolkman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Benjamin
Aug 16, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that our service department was able to take such great care of you. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would be more than happy to help!

Sep 24, 2019 -

Wolkman responded

Unfortunately they were unable to upgrade my NAV system to the latest maps. I was told Ford doesn’t have an upgrade for the system in my truck. That is very disappointing. Unsatisfactory and no fault of Bozard Ford. They did all they could however unsuccessful.

August 15, 2018

Great service My service was awesome. Marcia Nelson kept me updated at all times and I was very pleased. I will definitely recommend getting service done at Bozard. More

by TIMFISK07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that Marcia and our service department was able to take such great care of you. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would be more than happy to help!

August 15, 2018

Test driving a F 150 XL quad cab pickup truck. Although I did not purchase a new F 150 today I was super impressed with my sales rep Jena Thomas and the finance manager Rick Garcia. Both are real p More

by dawgs2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dotson, Jena Thomas
Aug 16, 2018 -

Bozard Ford Lincoln responded

Thanks so much for the great review, and for the kind words about Jena and Rick! They are awesome at their job and we are so happy that they made your car shopping experience a positive one! We appreciate your business. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

August 15, 2018

Outstanding service Marcia provided excellent service. She arranged for a loaner while our car was being detailed. It was completed in a timely manner. Outstanding deale More

by CANSVR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that Marcia and our service department was able to take such great care of you. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would be more than happy to help!

August 15, 2018

Brought in car for a random misfire code. I was pleased with how your service department welcomed me and the level of service. First, my warranty was checked and the personal touch of receivin More

by CHISHOLM818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Dippy
Aug 16, 2018 -

Bozard Ford Lincoln responded

Thanks so much for the great review, and for the kind words about Nathan and Marcia! They are awesome at their job and we are so happy that they made your car servicing experience a positive one! We appreciate your business. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

August 15, 2018

timely and efficient Had car towed in on a Sunday. Next day arranged for repairs. All was done in a timely manner. Was well pleased with the results More

by KEYBIRD2
Recommend Dealer
Yes
Employees Worked With
Nathan Dippy
Aug 16, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that Nathan was able to take such great care of you. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would be more than happy to help!

August 15, 2018

No pressure, fast purchase We found a car online and contacted Seth on Sunday. We drove down that afternoon late and test drove the car, got financing with James, and walked ou More

by Janet Kniss
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Criscione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance - James Oldham, Seth Evans
Aug 15, 2018 -

Bozard Ford Lincoln responded

Thanks so much for the great review, Janet, and for the kind words about our team! They are awesome at their job and we are so happy that they made your car shopping experience a positive one! We appreciate your business. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

August 15, 2018

Great Experience Just purchased a new F150. Zach Gibbs was great to deal with and made the entire process so easy. Stayed in contact with me during the entire process More

by Mike C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2018 -

Bozard Ford Lincoln responded

Thanks so much for the great review, Mike, and for the kind words about Zach! He is awesome at his job and we are so happy that he made your car shopping experience a positive one! We appreciate your business. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

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