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Bozard Ford Lincoln

St. Augustine, FL

5.0
8,752 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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540 Outlet Mall Blvd

St. Augustine, FL

32084

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Showing 8,753 reviews

June 18, 2018

ON GOING REWORK AND NO END CALL MY LAST WORDS WERE TO MR. ED ROBERTS TELLING HIM TO TAKE A DAY OR 2 BUT" JUST HAVE SOMEONE GET BACK TO ME. I TOLD ED ABOUT THE BUG SHIELD THAT WAS More

by GARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed Roberts
2.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Clarke
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2018

Service Oil Change Took our Explorer in with no appointment on a Saturday afternoon @ 2 ish. They text us @ 3:30 it was ready,with tire rotation, vacuum, & wash! Helpful More

by R&T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela McManaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jena Thomas, Erik Shipley
Jun 18, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so pleased to hear that our team was able to take such good care of you! Thank you so much for taking the time out and sharing how your experience with us went. If we can do anything else to further assist you, please let us know! We would love to help!

June 17, 2018

Great Service! Very efficient and customer friendly. It is always a pleasant experience to have my car serviced at Bozard. Mary is particularly helpful and thoroug More

by JANISBOZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Lata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so pleased to hear that our Quicklane department was able to take such good care of you. Thank you for taking the time out and sharing how your experience went with us! If we can do anything else to further assist you, please let us know! We would love to help.

June 17, 2018

Mustang airbag recall On time, finished sooner than expected. Nathan very professional and courteous. Vehicle was returned as clean as when I brought it in. Other staf More

by WHITECLOUD3YT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nathan Dippy
Jun 18, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so pleased that we can get you all squared away in a timely manner. Nathan is awesome! If we can do anything else to further assist you, please let us know! We would love to help.

June 17, 2018

Firmware Update for Sync 3 Was greeted promptly and courteously. Was originally offered to be picked up at home and a given a loaner car which I declined. The service was compl More

by Mtbrownlcrm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alessandra Vecerkovic
Jun 18, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so happy to hear that Alex and our service department was able to take such good care of you! Please don't hesitate to reach out to us if we can do anything else to further assist you, we would love to help!

June 17, 2018

2nd Lincoln purchase Seemless experience! Zach Gibbs once again did a fantastic job! Called up Zach and told him what I wanted and a day later had a me MKC in my drivewa More

by JMDENNISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so pleased to hear that Zach was able to take such great care of you, again! Thank you for taking the time out and sharing how your experience with us went! If we can do anything else to further assist you, please let us know. We would love to help!

June 16, 2018

best car purchase ever my past experiences buying cars have always been doing the dance of getting the best deal, of your sales person going back and forth to their manager More

by THOMAS.JANNING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Krell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stuart in finance
Jun 16, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so pleased to hear that you had a good experience with Tom and our team! Thank you for taking the time out and sharing how your time with us was! If we can do anything else to further assist you, please let us know! We would be happy to help!

June 16, 2018

Best dealership experience! Bob made the experience so stress free! I couldn’t have asked for a smoother process. Thank you so much and will definitely be back! More

by Lindspaxton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Vespi, Chad
Jun 18, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so pleased to hear that Bob and our team was able to make your experience here a breeze! If we can do anything else to further assist you, please don't hesitate to reach out. We would love to help!

June 15, 2018

On the Edge The team at Bozard Ford was very helpful with helping me make my decision for my new Ford Edge. Thank you Bozard for the great experience. More

by NATALIE.ATWOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan, Barry Benjamin, Rick Dotson
Jun 16, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so pleased to hear that you had a good experience with us! Thank you for taking the time out and sharing how your experience with us went. If we can do anything else to further assist you, please let us know! We would love to help.

June 15, 2018

Easy to do business with! I came in for tires and was so happy that the entire experience went smoothly! They had my vehicle for the exact amount of time they had promised and More

by kristensmith0518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Lata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so pleased to hear that our Quicklane department was able to take such great care of you! Thank you for taking the time out and sharing your experience with us! If we can do anything else to further assist you, please let us know! We would love to help.

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