Bozard Ford Lincoln

Painless car buying! Working hard for the customer! Nick, our salesman, made turning in our lease and financing a new vehicle totally painless. We will be purchasing a second car from Nick in the next f Nick, our salesman, made turning in our lease and financing a new vehicle totally painless. We will be purchasing a second car from Nick in the next few months! Very pleased with the whole experience here! More

Ford Explorer Service Great communication on status and troubleshooting for issues with vehicle. Jeff provided great customer service and was a pleasure to work with. I w Great communication on status and troubleshooting for issues with vehicle. Jeff provided great customer service and was a pleasure to work with. I will be back soon with F250 for maintenance. More

No pressure sales, friendly atmosphere. Excellent experience, no pressure, friendly atmosphere. My salesman was Nathan Abel. Very nice young man, pleasant demeanor. He was very knowledgea Excellent experience, no pressure, friendly atmosphere. My salesman was Nathan Abel. Very nice young man, pleasant demeanor. He was very knowledgeable of truck I was interested in. Nate did a super job with follow-up after the sale. He facilitated the work order so that I could get my truck bed sprayed at a very convenient time for me. Patrick Robertson sat with my wife and I, showed us all the paperwork and prices up front, no hidden fees, explained everything to us so that we understood fully. He provided us with a super offer! Excellent rating..... Rick Garcia did a fantastic job of going over all the registration and finance paperwork. He explained everything in detail, again no pressure sales. Thanks for the taking the time everyone! Great job. I would definitely recommend anyone to visit your dealership. More

Quick Lane Mary and Angela were awesome and the Service was A+. Having Quick Lane appointments makes for a hastlefree experience. I would highly recommend havin Mary and Angela were awesome and the Service was A+. Having Quick Lane appointments makes for a hastlefree experience. I would highly recommend having your vehicle serviced at Bozard Ford. More

Normal maintenance ends in a pleasant surprise! I took our Lincoln MKX in for routine servicing and selected "The Works" package. The service was performed quickly and to my delight and surprise we I took our Lincoln MKX in for routine servicing and selected "The Works" package. The service was performed quickly and to my delight and surprise we were "comped" on the service. Apparently it was our 5th service and when you have four services done, you receive the fifth free - awesome! I was also told I had a credit balance in my member advantage program which will easily cover one or two more services going forward. A pleasant surprise to receive a no cost "Works" service and totally unexpected! Dr. Bob Jacksonville, FL More

Excellent Customer Service I am from Georgia and was transiting through the St. Augustine area. On a Saturday morning, I needed to get my vehicle towed due to what I thought wa I am from Georgia and was transiting through the St. Augustine area. On a Saturday morning, I needed to get my vehicle towed due to what I thought was a alternator issue. I called Ford, Nathan Dippy specifically, and I explained that I was in transit and was having my vehicle towed to the dealer. I explained to Nathan that I was leaving town on Sunday and really hoped I didn't have to stay through Monday. Nathan worked with me to get my vehicle repaired as quickly as possible. He had my vehicle ready the same day, and upon pick up, he had the vehicle washed and vacuumed!! Nathan provided excellent customer service, and I thank him and the service team for their outstanding work! Thank you so much! Awesome dealership! More

Easy transaction Ryan Davis was my sales guy and a pleasure to work with. The Internet price leaves a little room to negotiate but you have a good idea what to expect Ryan Davis was my sales guy and a pleasure to work with. The Internet price leaves a little room to negotiate but you have a good idea what to expect when you get there. The financing was painless and no pressure for all the extras. Told them I didn't want certain things and that was it. I had a few questions a few days later and Ryan responded in a timely manner. More

Not pushing During my shopping experience, the team helped me out, and were very helpful. I didn’t feel as if I was being sold a vehicle that was out of my price During my shopping experience, the team helped me out, and were very helpful. I didn’t feel as if I was being sold a vehicle that was out of my price range. Or one that I didn’t need/want. More

Beware This dealership is using a new to me tactic to rip off hosest hard working people out of money weeks after a trade in and sale is totally complete. Th This dealership is using a new to me tactic to rip off hosest hard working people out of money weeks after a trade in and sale is totally complete. They claim your payoff is hundreds of dollars more than you actually owed then they make several harassing calls insisting you pay them using a credit card , the amount is just enough that I’m sure most people just pay it to stop the harassment . My payoff bank said this is a new scheme used by salesman and finance dept jointly to to shake down customers after a sale is final solely to put the cash into their pockets . there is a loop hole at this time that’s allows them to attempt this scheme . All I can say is buyer beware bozard ford will treat you great to your face but once you make a final deal they will stab you right in the back . More

Fantastic buying experience with no stress Our salesman, Luis Crespo was amazing. Completely laid back and yet willing to go the extra mile. Felt like we were shopping with a relative. Wyll in Our salesman, Luis Crespo was amazing. Completely laid back and yet willing to go the extra mile. Felt like we were shopping with a relative. Wyll in finance had a wonderful personality, that I could actually say had us wanting to hang out with him out side the dealership. The entire experience was great and looking forward to my maintenance and services. Thanks to the whole team, you changed the way I thought buying a new truck was going to be. High five!!! More