Braman BMW West Palm Beach

We just picked up our customized 2013 528I from Braman that was ordered 6 weeks ago. From our first visit with Marc Jaffe, the sales associate at Braman, thru the final paper signing, we have been provid that was ordered 6 weeks ago. From our first visit with Marc Jaffe, the sales associate at Braman, thru the final paper signing, we have been provided superb service. Marc was always non pushy, informative, and courteous at all times He was always prompt with production status and very impressive with his knowledge of the intricacies of the technology offered by the new 528I. We are thrilled with the car, and we offer our highest recommendation for Marc and the entire staff at Braman Motors. The best car buying experience we have ever had. More

Donna Shankman was our advisor and was very nice. Everyone else there was nice and helpful also. Would recommend to anyone looking for a new bmw. Everyone else there was nice and helpful also. Would recommend to anyone looking for a new bmw. More

My First BMW what a great experience. On 09/15/2012 Bill(client advisor) show me around the new 3 series, wonderful machine. Bill took care of every single question I had. Finally I decided to lease a Bill(client advisor) show me around the new 3 series, wonderful machine. Bill took care of every single question I had. Finally I decided to lease a Jet Black 328i 2012. When it came to numbers Willie Orth the internet sales manager gave a number which i could not refuse and excellent financing. In conclusion there is no other place like Braman BMW WPB. If you are looking for a dealership with great balance between price and service this is the place to go. More

The service is perfect and fast every works hard and in very good mod im happy to buy a car bmw because o Love The service and The facility of having a rent car for me very good mod im happy to buy a car bmw because o Love The service and The facility of having a rent car for me More

Donna treated us like she would have liked to been treated...with knowledge, respect and professionalism. We asked for certain things and she exceeded our expectations. It's obvious to us that she lov treated...with knowledge, respect and professionalism. We asked for certain things and she exceeded our expectations. It's obvious to us that she loves BMWs (as we do),what she does and most importantly..people. More

Jamal was a pleasure to work with. I had very limited time to expend on completing the transaction. Jamal arranged everything in advance of my arrive to expedite the process. time to expend on completing the transaction. Jamal arranged everything in advance of my arrive to expedite the process. More

Darren Lazar made my shopping experience at Braman BMW very painless and pleasant. Darren is the most patient and concerned Sales Advisor I have ever come in contact with. He is not pushy and adds no pres very painless and pleasant. Darren is the most patient and concerned Sales Advisor I have ever come in contact with. He is not pushy and adds no pressure to get the sale completed. Because of the genuine care and concern he displayed toward me and my family I can assure you that I will seek his assistance with any future purchases. I would also like to thank Brian Wallin for being so patient and accommodating during my visit at Braman and Lisa Williams for recommending Darren. More

Dear Sales Manager: I want to write this letter with Dear Sales Manager: I want to write this letter with praise and support for your sales representative, Donna Shankman. I had shopped at Braman Dear Sales Manager: I want to write this letter with praise and support for your sales representative, Donna Shankman. I had shopped at Braman approximately six months ago, at the time I was interested in a fuel-efficient vehicle in a 5 Series. Although I did not purchase at that time, Donna remembered that this was my desire and when the 5 Series hybrid hit your floor she contacted me immediately and I visited the showroom within a few hours. The next day I was driving home a new beautiful BMW 5 Series. If it was not for Donna recalling my profile, I would not have purchased a vehicle. As luck would have it, I didn’t enjoy driving the car. Last Saturday at 8:30 in the morning I texted Donna and let her know that I was unhappy in the car. Within a minute she and I were talking on the phone and she reassured me that my experience with Braman would be a positive one. Within a few hours, I had not only spoken with Donna again but with one of your sales managers. We made an appointment to come back in. Donna reviewed with my wish list and came up with a few cars that fit my profile. To make a long story short, I drove home a 2012 750i Sport which I love. I want to commend your staff and Donna Shankman, in particular, for making me happy, not only once but twice, in the sales experience. I can only hope for your sake that your other salespeople are as responsive to the needs of their clients as Donna was to mine. I want to commend her for her determination and her sensitivity to her clients’ needs. Yours truly, David Bloom, M.D. More

When you walk into this dealership, you feel like family. After dealing with bad negotiations at two different dealerships where I felt like I was being scammed, Braman makes purchasing a car a no hassle and After dealing with bad negotiations at two different dealerships where I felt like I was being scammed, Braman makes purchasing a car a no hassle and fair experience. Harry was a gem to work with. My whole family showed up to the sale and he made sure everyone was taken care of. I trust Braman and Harry is straight forward and extremely helpful. I feel very welcome at Braman and look forward to a long, continued relationship because of the people that make up their team. Not only did they treat me amazing, they also made my beautiful 2009 BMW X5 in white look brand new. I highly recommend BRAMAN!! More

Many unreturned phone calls and excessively long time to process the paperwork for a BMW lease-end buyout. This surprised me as BMW Braman is a dealership I've had a relationship with for 6 years. (Before t process the paperwork for a BMW lease-end buyout. This surprised me as BMW Braman is a dealership I've had a relationship with for 6 years. (Before the BMW, I leased a Mini Cooper). I financed through BMW Financial Services and they were great to deal with. I love the car. However, the dealership was simply awful. Even if they were 'swamped'.. they never returned calls -- a basic courtesy. My own thinking is that once Braman Motorcars realized I was set on financing through BMW Financial -- rather than their own pet financing -- they basically couldn't care less about completing the process in a timely fashion ( or ever returning a call.) I finally had to get BMW Financial Services involved.. to make phone calls ( some of which, also, went unreturned.) Just terrible customer service.. if you're looking to purchase, please 'don't bother -- as that seems to be the motto of the dealership. Also, want to ad, I left 3 separate messages and one e mail for Mr. Raj Alexander, the general manager, during this process.. he never bothered to acknowledge or return a call..not even cursory. More