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Brandon Honda - Service Center

Tampa, FL

4.8
4,973 Reviews

4,973 Reviews of Brandon Honda - Service Center

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September 30, 2023

Kyle is very professional, courteous and knowledgeable. I highly recommend Kyle for all your car maintenance needs at Brandon Honda. More

by CV48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Lampp
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2023

We tried to buy a new Honda from Brandon Honda twice now, in 2019 and 2023. Ended up buying elsewhere both times getting the exact same car for over $5,000 less. Even their parts and accessory prices are More

by REMINTHORN
Recommend Dealer
No
Employees Worked With
Erik Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2023

I have been a customer since 2010. I have purchased two cars, 2010 & 2016 Honda Civic. Anytime I have a question, Hanani Kekuewa goes above and beyond to help out. He genuinely cares, More

by Claudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanani Kekuewa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylee Koder
August 12, 2023

Great service, went in for an oil change and ended trading in for a newer model. Did not feel pressured at all and everyone was nice and kind. More

by Burgos.liliana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharief Hammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew from the finance Dept
August 10, 2023

Every time I come to this dealership every one is always so friendly. Whether it’s asking me if I need helping finding a specific person or even guiding me to find the correct answer to my question. More

by ShakayaB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Irvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

Made an online appointment for Sunday, Aug 6, @ 0800. Came in for oil change and two recalls, after 4 hour, no oil change! Service rep (can't remember her name), initially told me I couldn't use my ser More

by rem530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don't remember name.
Aug 09, 2023 -

Brandon Honda responded

Dear Rem530, We sincerely apologize for the inconvenience you experienced during your recent visit to our service department at Brandon Honda. Your feedback is highly valuable to us, and we deeply regret the oversight that led to the delay and miscommunication during your appointment on Sunday, Aug 6. We understand your frustration with the extended wait time and the confusion surrounding the oil change and service coupon usage. Please accept our sincerest apologies for not meeting your expectations and for any inconvenience this may have caused. Please reach out to me so that we can discuss the inconvenience you faced. Thank you for bringing this matter to our attention, and we hope to have the opportunity to serve you better in the future. Sincerely, Stefanie Zito-Lemaster Lane Manager Brandon Honda 813-324-2746 Szito@brandonhonda.com

July 15, 2023

I want to give a shout out to Kyle lampp. .. assistant service advisor at Brandon Honda.. He was very efficient in getting my car done for me as soon as possible. I will always ask for Kyle. More

by floridagal51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Lampp
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2023

I thought the professionalism of my service advisor Kyle Lampp and the technicians was outstanding. I couldn't be more pleased. More

by waynef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Lampp
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2023

I went to Brandon Honda and met Superman, Christopher Irvin. Mr. Irvin made the process of purchasing my car the smoothest, easiest and fastest I've ever experience in buying a car. This is my 3rd vehic More

by Sidwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Irvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2023

Chris is an outstanding salesman, this is my 2nd vehicle with him, and I couldn't be happier. Keeps his word, had me signed and out the door in 20 mins. Outstanding work, great communication, and honesty. More

by Lizleonjavier
Recommend Dealer
Yes
Employees Worked With
Kyle Lampp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Irvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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