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Branhaven Jeep Chrysler Dodge Ram - Service Center
Branford, CT
111 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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111 Reviews of Branhaven Jeep Chrysler Dodge Ram - Service Center
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October 16, 2020
Service was prompt and friendly. Been a customer for years and never had a problem. Staff is excellent. Sam in Service was very helpful as was everyone years and never had a problem. Staff is excellent. Sam in Service was very helpful as was everyone More
by hyanyac
September 29, 2020
I give five out of five stars! ⭐️⭐️⭐️⭐️⭐️ Couldn’t ask I give five out of five stars! ⭐️⭐️⭐️⭐️⭐️ Couldn’t ask for anything more. Work done on time and vehicle leaves cleaner than arrived! One word - super I give five out of five stars! ⭐️⭐️⭐️⭐️⭐️ Couldn’t ask for anything more. Work done on time and vehicle leaves cleaner than arrived! One word - superlative! More
by Dway379
September 24, 2020
John Minichino made the experience of trading my old car for my new Jeep so simple, easy, and painless. He took time out of his day to update me on every aspect of the trade and deal, and was patient with m for my new Jeep so simple, easy, and painless. He took time out of his day to update me on every aspect of the trade and deal, and was patient with me and all my questions. By far, he is the reason I will continue to come back there! Thank you john! -Theresa I. More
by TIannotti
Employees Worked With
September 12, 2020
We have brought all of our vehicles to this service center for years. The technicians are very knowledgeable and they don't try to oversell you on what you don't need. They check all the flashes for yo center for years. The technicians are very knowledgeable and they don't try to oversell you on what you don't need. They check all the flashes for you,. so you don't have to, and update the BCM automatically if it needs it. They really are the supreme garage of Connecticut. I have never had a better experience with a auto service center so we continue to use them--going on our 10th year. More
by vetfuel
July 16, 2020
Service on the promaster was good had it 2 days for parts but while that was there I just bought a 2019 ram pickup less than 15k miles notice rear bumper had rust didn’t make first payment yet showed service but while that was there I just bought a 2019 ram pickup less than 15k miles notice rear bumper had rust didn’t make first payment yet showed service advisor Brandon been almost 2 weeks and did not hear back looks like I’m going to call More
by Wayne.edavis
Employees Worked With
July 11, 2020
Very good as always! Although had to deal with the COVID stuff....staff was excellent! Went for oil change on a Friday...about a 90 minute wait. My choice to stay! Chilled Although had to deal with the COVID stuff....staff was excellent! Went for oil change on a Friday...about a 90 minute wait. My choice to stay! Chilled out and relaxed actually! All my oil changes are done there - yes, where I bought my truck. Very happy!! More
by nitroxlou
Employees Worked With
April 26, 2020
interstate breakdown wheel seal failure Closest dealer from breakdown location on I 95 in New Haven Remarkable service! Staff was on point Delivered amazing timely service - and assiste Closest dealer from breakdown location on I 95 in New Haven Remarkable service! Staff was on point Delivered amazing timely service - and assisted above expectation More
by Southern Star
Employees Worked With
Other Employees :
Brandon and Butch - both were focused on my satisfaction and kept me in motion on my travel to RI from GA
June 20, 2019
Great experience I brought my car for a check up, I was late I got caught up in traffic, but still they took care of my car. They were very helpful and nice!! I brought my car for a check up, I was late I got caught up in traffic, but still they took care of my car. They were very helpful and nice!! More
by Gary C
Employees Worked With
Brandon, Al Omoding
November 03, 2017
poor customer service Sales rep Bill Larson was excellent to work with,When I went to pick up my new jeep I was disappointed that the vehicle was not cleaned like a 50,000 Sales rep Bill Larson was excellent to work with,When I went to pick up my new jeep I was disappointed that the vehicle was not cleaned like a 50,000.00 dollar vehicle should have been.The tire pressure on all tires were overflated by 5=7 pounds. I was very unhappy with the finiance man Jonathan Minichino.I had a question for him when I got home from the dealership.I called him three times and always left a message.He never returned my call.I have purchased 3 jeeps from Branhaven and I feel they will be my last More
by matty
July 22, 2017
Gemmina M I recently leased a 2017 Durango from Branhaven, and found a dent and cracked paint on the hood shortly after. Howard had the damage fixed for me even I recently leased a 2017 Durango from Branhaven, and found a dent and cracked paint on the hood shortly after. Howard had the damage fixed for me even though he didn't have to. I appreciated that gesture so much.. These guys are so amazing, and they are the epitome of good service in a world where that is very hard to find anymore. Thank you! More
by Gemmina528
