Brent Brown Toyota

Generally good service, some mistakes made Brent Brown's service personnel are generally cordial and friendly. I've taken my car there several times for oil changes and an airbag recall/inspect Brent Brown's service personnel are generally cordial and friendly. I've taken my car there several times for oil changes and an airbag recall/inspection. Except for in one case, their service has been on par or better However, on one occasion, when changing my oil, the service rep spilled what must have been about half a container of oil onto my engine block--and did not report it or clean it up. I picked my car up, drove less than one block, and had to pull over and bail out as white smoke filled my vehicle cabin and poured out from under my hood. I took my car back and they apologized profusely and I waited for an our while they cleaned off the block. Everything ran smoothly thereafter. Unfortunately, because of the spill, they misdiagnosed a timing chain oil leak, which I spent several weeks and one hundred dollars checking out, only to find out that it didn't exist. Oops. ***Note: Again, I had one bad experience. I haven't had anything but good experiences before or after! More

Max did everything he could to make sure we were happy! I just want to make sure Max gets the recognition he deserves. He went above and beyond to make sure that we were happy and taken care of. When a sm I just want to make sure Max gets the recognition he deserves. He went above and beyond to make sure that we were happy and taken care of. When a small issue was found with the truck I purchased, Max immediately took care of me and the truck to make sure that my new vehicle ran safely and perfectly. Thank you Max and thank you Brent Brown Toyota for making my car buying experience a pleasant one!! More

Great! I love you guys! Always feel welcome and EVERY little concern I have is personally addressed and taken care of! No complaints, just completely satis I love you guys! Always feel welcome and EVERY little concern I have is personally addressed and taken care of! No complaints, just completely satisfied. Thanks! More

10,000 mile service. I had the pleasure of working with "Mo". Such an awesome guy. He stated that he just started but he was the most friendly and genuine and didnt skip a I had the pleasure of working with "Mo". Such an awesome guy. He stated that he just started but he was the most friendly and genuine and didnt skip a beat. If I had one thing to say about Mo it would be that if all of your staff are as personable as him Ill be around alot more often! More

Nice people. Good Service Nice people to do business with. While servicing my Tundra, they noticed a rock chip on my windshield. They called my insurance company and were able Nice people to do business with. While servicing my Tundra, they noticed a rock chip on my windshield. They called my insurance company and were able to repair the windshield while the truck was being serviced. Above and beyond, in my opinion. More

Nice people and good service Service was very efficient at getting me checked in in the morning. Only one minor thing is I wasn't called when the car was finished and I called in Service was very efficient at getting me checked in in the morning. Only one minor thing is I wasn't called when the car was finished and I called in and said I was going to be called back but never was. So I just went in at the end of the day. Not a big deal though. Maret is very personable and makes you feel welcome. Thanks! More

Service on vehicle I appreciate the courtesy as well as the thoroughly servicing of my car. It was a 60,000 mile service, plus checking the brakes and a coolant change. I appreciate the courtesy as well as the thoroughly servicing of my car. It was a 60,000 mile service, plus checking the brakes and a coolant change. More

Maintenance and brakes I am always pleased with the services I receive a Bret Brown. John my service advisor does an exceptional job. I am always treated as if I am number o I am always pleased with the services I receive a Bret Brown. John my service advisor does an exceptional job. I am always treated as if I am number one. I had a car accident and part of my siding was loose and to my surprise, it was fixed. and I discovered it the next day. I plan on buying my next car at Bret Brown due to the service department. More

our experience with Brent Brown was absolutely amazing! It can be so stressful looking for a vehicle.. BRENT BROWN has 100% changed my attitude! Trevor and Nate where so great to work with💕 They TRULY CAR It can be so stressful looking for a vehicle.. BRENT BROWN has 100% changed my attitude! Trevor and Nate where so great to work with💕 They TRULY CARE ABOUT THEIR CUSTOMERS! thank you from the bottom of our hearts! Brent Brown will have our business always! More

It was great! We had a wonderful experience. I would highly recommend this dealership. Everyone that helped us along the path to buying a new car was super friendly We had a wonderful experience. I would highly recommend this dealership. Everyone that helped us along the path to buying a new car was super friendly, willing and able to answer all of our many questions, More