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Brickell Buick & GMC
Miami, FL
2,082 Reviews
Welcome to Brickell Buick GMC, your trusted dealership for new Buicks, GMCs, and a diverse selection of used and certified pre-owned vehicles. Nestled just outside downtown Miami, we pride ourselves on delivering exceptional customer service and a seamless car-buying experience. Our modern facility offers a wide range of vehicles and a comprehensive service department to meet all your automotive needs. With a DealerRater rating of 4.7, our commitment to customer satisfaction is evident in the feedback from our valued clients. Visit us at Brickell Buick GMC to see why our customers consistently choose us for their automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,082 reviews
August 03, 2020
My experience on the service department was in an excellence level. Was quick, efficient and very professional approach from the employees to customer. Will recommend anyone to come to this Departame excellence level. Was quick, efficient and very professional approach from the employees to customer. Will recommend anyone to come to this Departament to make their maintenance. More
by gonzalezdejesusl
Verified CustomerEmployees Worked With
Other Employees :
Veronica Yaugel, Mario Murgado JR
August 03, 2020
Excellent service and very helpful. My service advisor, Veronica, was very polite and helpful. Will always go to her for all my service needs. Brickell is second to none! Veronica, was very polite and helpful. Will always go to her for all my service needs. Brickell is second to none! More
by Jackie.babani
Employees Worked With
Veronica Yaugel
August 01, 2020
Excellent service and communication from Yesenia, who was my service representative. She kept me informed at all times and was proactive and courteous. Extremely pleased with service this time. my service representative. She kept me informed at all times and was proactive and courteous. Extremely pleased with service this time. More
by mcabella1
Employees Worked With
Carlos Caballero & Yesenia
July 31, 2020
Always friendly but highly professional. Problem solving, no matter what difficulty might arise they will always find a solution. Loyalty to them pays out! Thanks for your service no matter what difficulty might arise they will always find a solution. Loyalty to them pays out! Thanks for your service More
by SSAGAS2009
Employees Worked With
Jonathan Diaz
July 31, 2020
I requested to have the check engine light, Veronica took care of it just before noon, requested to have Oil & Filter change with tire rotation and the car was ready by 3:30 pm as promise, she even sent me a care of it just before noon, requested to have Oil & Filter change with tire rotation and the car was ready by 3:30 pm as promise, she even sent me a Uber ride to pick it up. More
by ARAPHAEL0
Employees Worked With
Veronica Yaugel
July 28, 2020
Excelente Atencion del departamento de ventas y financiamiento. Fue muy rapido todo, no espere casi nada. Muchas gracias y orgullosa de pertenecer a la familia de Brickell Motors. financiamiento. Fue muy rapido todo, no espere casi nada. Muchas gracias y orgullosa de pertenecer a la familia de Brickell Motors. More
by sara_chacon03
Employees Worked With
Other Employees :
Ruy Gutierrez, Carlos Hernandez, Juan "JC" Rios, Carlos Garcia, Gustavo Guerra
July 24, 2020
The staff was extremely attentive to my needs, and demonstrated class A customer service. I purchased a truck from them, as well as serviced my truck. demonstrated class A customer service. I purchased a truck from them, as well as serviced my truck. More
by adias6
Employees Worked With
Lino and Sebastian were both excellent. I gave Carlos 4 stars only because he was not knowledgable of the truck I purchased, but he was very helpful, abd followed thru., Carlos Garcia
July 23, 2020
Jc was excellent Will definitely buy from him again!!He Jc was excellent Will definitely buy from him again!! He answered all my questions made my purchase a smooth transition. he explained all the deta Jc was excellent Will definitely buy from him again!! He answered all my questions made my purchase a smooth transition. he explained all the details of my new Gmc truck. More
by Bobby
Employees Worked With
Ruy Gutierrez, Juan "JC" Rios
July 21, 2020
I have purchased my car there and every time I visit that dealership it is fantastic the service the quickness the service everything is great the staff is wonderful and it’s a dealership that I would recomm dealership it is fantastic the service the quickness the service everything is great the staff is wonderful and it’s a dealership that I would recommend to my friends and family Thx javier More
by Javier
Employees Worked With
Other Employees :
Mario R. Diaz, Carlos Campo
July 17, 2020
No Follow through Messaged about about a car. Gave phone number and someone called me. Did not know if they had the car I was asking about but asked me if there was oth Messaged about about a car. Gave phone number and someone called me. Did not know if they had the car I was asking about but asked me if there was other cars I was interested in. I said no other model. She said she would check and never called back. Unprepared, not honest with no follow through. Not recommended. More
by footballseason???
Employees Worked With
Unknown
